West Marine
3.2 of 5 73 reviews
www.westmarine.com Watsonville, CA 1000 to 5000 Employees

West Marine Reviews

Updated Jul 8, 2014
West Marine – US – “Memorial Garden at West Marine”

All Employees Current Employees Only

3.2 73 reviews

                             

71% Approve of the CEO

West Marine President & CEO Matthew Hyde

Matthew Hyde

(28 ratings)

55% of employees recommend this company to a friend
73 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Employee discount ranges from 15% to 70% off - great if you're outfitting a boat, esp for wiring"
    in 13 reviews
  • "Really none associate discount about the same as shopping around online"
    in 7 reviews
Cons:
  • "mismanagement, theft, overexpecting, low pay, no benefits"
    in 5 reviews
  • "Upper management is out of touch with the sales associates reality in the stores"
    in 4 reviews
  • Show more review highlights

Reviews

     

    Awesome job while in College

    Anonymous Employee (Current Employee)

    ProsWorked Around School Schedule willingly

    ConsFast Turn Around rate making it hard to get good help

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    Better Retail experience

    Full Time Associate (Former Employee)
    Appleton, WI

    ProsGood place to work in retail because of your ability to work one on one with a wide variety of boat loving customers. As a full time employee, the benefits were very good along with a fairly decent pay rate.

    ConsBecause the nature of the business, the off season business is very slow. Would rather be in the fast paced environment of Spring and Summer sales than the slow period of the Winter

    Advice to Senior ManagementContinue with and expand further with your training programs

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great company, pleasant atmosphere to work in on a daily basis.

    Anonymous Employee (Former Employee)

    ProsPeaceful, Great Products, Decent Pay, Training, and Fun

    ConsThere are sometimes snobby customers who you will have to deal with.

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    Great products, great customers, great training.....almost completely wonderful.

    Assistant Manager (Former Employee)
    Jacksonville, FL

    ProsIf you love boats or boating and you enjoy being with other boaters, West Marine is the place for you. They provide incredible online training and deep discounts for their associates.

    ConsA lot of people would like to work for West Marine so they have their choice of who they pick, particularly in very busy season and because so many would like to work there..the hourly rate of pay can be disappointing.

    Advice to Senior ManagementStandardize the company, at least a little. I worked at 4 stores during my 5 year employment, and none of them did anything the same way. And I think the associates that take all the online training should be compensated better. There are so many products that a good associate needs to know in order to help the customer.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    AM Review

    Assistant Manager (Former Employee)
    Vermilion, OH

    ProsWorking in the boating environment is wonderful, if you know the industry. People are friendly and very easy to work with.

    ConsTrying to be a "full time hire" in the Winter. Very seasonal. Heavy knowledge of product is necessary.

    Yes, I would recommend this company to a friend

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    Great company to work for if you love boats.

    Anonymous Employee (Former Employee)

    Prosyou get paid, gain valuable boating knowledge

    Conscustomer base is limited, long hours

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    Great company

    Management (Current Employee)
    Watsonville, CA

    ProsGreat culture. Fun if you like recreating on the water. Fantastic discount

    ConsNot growing so that is stressful.

    Advice to Senior ManagementStay focused on the customer

    Yes, I would recommend this company to a friend

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    No good pay or movement.

    Cashier (Former Employee)
    Jacksonville, FL

    ProsNice employee discount. I've met lots of people to network w/. Laid back atmosphere.

    ConsHorrible pay. My pay was $8 when hired and went up 16 cents a year later and never went up the two years I worked there. There was always drama and no way to advance. Also the store is dead durning winter and spring so it gets boring.

    Advice to Senior ManagementSchedule better and have better communication

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Profoundly dysfunctional company

    Anonymous Employee (Current Employee)

    ProsIf you enjoy watersports and boating, the perks are outstanding. Rank and file employees are a great bunch of passionate, fun-loving people.

    ConsThe management of the company is filled with 'bosses' - but very few leaders. Cross-functional communication is dismal - half the time the right hand doesn't know what the left hand is doing, and associates are left confused and without direction.

    Advice to Senior ManagementDevelop LEADERS - not tyrants. Implement review processes that include associates giving performance reviews for their managers. Perhaps that would open senior management's eyes to the reality that many managers and directors are hindering rather than furthering the company's growth strategies.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Ok

    Cashier (Former Employee)
    West Babylon, NY

    ProsIf you like boating its fun

    Conscant think of any cons

    Advice to Senior Management.......

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at West Marine reviews and ratings — including employee satisfaction and approval rating for West Marine CEO Matthew Hyde. All 73 reviews posted anonymously by West Marine employees.