West Marine Reviews

Updated July 1, 2015
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122 Employee Reviews

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  1. Unorganized, uncaring and cheap

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at West Marine full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Use of the company boat, discounts on products, free kayak & SUP rental, gym (classes cost)

    Cons

    A lot of unjust things going on here. Temps who are paid little and company gets out of paying benefits. People doing the job of 3-4 people. People having to work all hours because of poor systems operations. Poor systems and faulty practices. People are very underpaid except for the top execs. Lay offs, people quitting, people getting fired. Stuck in archaic times. Mixed messaging. Not a positive environment. No clear career paths.

    Advice to Management

    Stop being so cheap! Reward your employees justly. Stop inbreeding toxic cliques. Stop stifling innovative, creative people.


  2. I enjoy working at West Marine

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at West Marine full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best hours of operation especially for a retailer, good amount of time off and upper management understanding of time off needs. Good co-workers to help out if needed,

    Cons

    Still behind as far as Omni-Channel goes and lacks support. For example help desk short handed along with store operations.

    Advice to Management

    Follow through on conversations especially regarding pay to avoid un-happy workers and appreciate what you have.


  3. Helpful (1)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at West Marine

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great product discount for employees, especially if you are a boater.

    Cons

    Management at the corporate level is terrible. They are moving away form a boating store and are now trying to compete with the likes of REI, Backcountry.com, moosejaw.com, ect. as an all around outdoor supplier. At the store level, customers would have to order most boating items from the warehouse because the store had changed inventory to soft goods.

    Advice to Management

    Stick to what has got the company this far. There is tremendous store loyalty, however I witnessed many customers moving to boating exclusive online stores because of a better selection of boating specific products.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at West Marine

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good hours, good managers, good pay

    Cons

    lots of down time, payroll messes up sometimes


  6. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at West Marine

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great discounts on boating stuff and partner products

    Cons

    Low pay but good part time job in college

    Advice to Management

    None


  7. West Marine Job Review

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Assistant Manager II
    Former Employee - Assistant Manager II

    I worked at West Marine

    Pros

    Great part-time job for anyone with knowledge or interest in the marine industry. Typical of retail, work generally involves assisting customers, re-stocking shelves, and merchandising.

    Cons

    Only a career path for a chosen few in management at the store level. Some store managers are paid hourly.


  8. IT Dept Highly disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at West Marine full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    IT only review - There is a mix of employees, but the common thread is that these are the people that don't want to commute. That gives a mixed result of productivity ambition, and common goal. They pay slightly higher than most of central coast employers (but not great, comparative to Silicon Valley) In house IT is not common in central coast, and so the talent pool is limited. Most folks are trained on the job, or thrown in to positions to sink or swim.

    Cons

    Morale has been an issue for years. Management has had different faces, from CIO on down but the consistent has been a regime of "more with less". Less staff, less money, less training. Very frustrating place to work.


  9. Great part-time job for the active boater!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - "Temporary/Seasonal Associate"
    Current Employee - "Temporary/Seasonal Associate"

    I have been working at West Marine full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Positive customer-focused work environment
    Good training
    Fun workplace
    Great atmosphere
    Awesome customers

    Cons

    Low pay/no raises
    Limited opportunities for advancement
    Improper classification as "temporary/seasonal" employee againat policy

    Advice to Management

    Focus more on keeping costs down and associates happy. Stop relying upon the flawed theory that customers don't pay attention to price when they're getting better than expected sefvice.


  10. Helpful (2)

    Inventory Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Manager in Rock Hill, SC
    Former Employee - Inventory Manager in Rock Hill, SC

    I worked at West Marine full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great place to work, gives a good balance of work and time off.

    Cons

    Associates and Management have difficulties accepting change due to tenure.

    Advice to Management

    Drive change with collaboration make it the associates idea.


  11. West Marine was a great company. surrounded by warm hearted people.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cashier in Key Largo, FL
    Former Employee - Cashier in Key Largo, FL

    I worked at West Marine full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Happy co workers
    great managers
    loved the hours

    Cons

    LITTLE PAY- 8$ an hour does not pay the bills. :(

    Advice to Management

    Keep up the good work.



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