West Marine

  www.westmarine.com
  www.westmarine.com

West Marine Reviews

Updated December 15, 2014
Updated December 15, 2014
91 Reviews
3.0
91 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
West Marine President & CEO Matthew Hyde
Matthew Hyde
35 Ratings

Review Highlights

Pros
  • The best reason to work here is the short commute if you live in Santa Cruz, and the Employee discount (in 16 reviews)

  • Really none associate discount about the same as shopping around online (in 8 reviews)


Cons
  • Expect low pay, low hours, no benefits and high expectations (in 7 reviews)

  • It is as though they do everything to keep many from achieving a full time status (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    West Marine has it's best days behind them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at West Marine part-time (more than 8 years)

    Pros

    Good discounts on products. Good benefits if you can get them. Usually only management get benefits.

    Cons

    West Marine used to be a different company to work for. In the last few years, the company has taken a sharp downward turn. They are consumed with profit to the detriment to all employees. Sales plummet while they count nickles from their cost cutting measures. The biggest change has been in the disposable workforce. Expect low pay, low hours, no benefits and high expectations.

    Advice to ManagementAdvice

    The "YES" man network of managers is killing your business. There is definitely a good old boy network in the management structure. Stop keeping and promoting bad managers at all levels. Your prices are too high and your store stock levels are terrible. Product quality is lacking. No one wants West Marine knock-offs of name brand products.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Unappreciative managers and upper staff.Ok place to work but not for long term more like a prison.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Port Supply in Jacksonville, NC
    Former Employee - Port Supply in Jacksonville, NC

    I worked at West Marine full-time (more than an year)

    Pros

    Good discount. Decent hours decent benefits and enjoying working with boats and boat parts

    Cons

    Overworking their employees for an embarrassing pay grade.benefits sounds good at first but once enrolled they hit you with restrictions and problems actually using the health benefits. No promotion structure in port supply.store associates are promoted and given raises while port supply hub assistants do all the same work as the manager but none of the perks such as raises our even being told you are doing a good job.most people worked with don't have children and there for don't understand the needs of a working mom or dad and their desire to support their families.

    Advice to ManagementAdvice

    Tell your employees when they are doing a good job don't just hit them with what they did wrong.promote appropriately with in organization and show appreciation when deserved.Be more understanding about family issues.stop being so greedy and only focused on filling the CEO's pocket.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    To many changes in upper Mgmt.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor
    Former Employee - Supervisor

    I worked at West Marine full-time (more than 3 years)

    Pros

    Good benefits and had good work hours.

    Cons

    It was a seasonal business that had hourly associates in a panic for their hours out of boating season. No training on products that are marketed.

    Advice to ManagementAdvice

    Demand and offer better training from and for your Operations Mgrs. Then there is a better chance that knowledge will filter down in the ranks..

    Neutral Outlook
    No opinion of CEO
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  5.  

    Decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at West Marine

    Pros

    Fun job environment and good co workers

    Cons

    Perpetually understaffed and pay structure weak for what you need to know to be a good associate

    Advice to ManagementAdvice

    Review the business model and consider adding payroll. You maybe surprised that in increase in payroll will be offset by a decrease in shrinkage !

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Neutral Feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Watsonville, CA
    Current Employee - Anonymous Employee in Watsonville, CA

    I have been working at West Marine full-time (more than 8 years)

    Pros

    Great people working in the trenches. Fairly friendly environment. Location is pretty good, too.

    Cons

    Not sure management really appreciates the people working for them. We want growth but don't seem willing to jump high enough to get there.

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Legacy policy, and Legacy management practices make this a 1 stop shop for facepalmism....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Watsonville, CA
    Former Employee - Systems Engineer in Watsonville, CA

    I worked at West Marine full-time (more than an year)

    Pros

    The best reason to work here is the short commute if you live in Santa Cruz, and the Employee discount.

    Cons

    Legacy hardware with no real roadmap on replacement 13 year old+ (Director of Infrastructure lacks vision or the ability to retain talent). Environment in a constant state of disarray. Management micromanages engineers. Revolving door of talented engineering staff over the past 3 years should be proof enough of the lack of intelligence in IT management.

    Advice to ManagementAdvice

    Replace IT management (Infrastructure) with competent intelligent people. Create sustainable policy and process that is in line with at 2014 (even 2005 would be a step up!). Develop employees internally and actually invest some time / money in them. When listening to employees speak. Actually hear what they have to say, not just "NOTING" their words. Try to look at things from the boots on the ground perspective, in addition to the "30000 foot above the tarmac perspective".

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Boaters are great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Hilton, SC
    Former Employee - Sales Associate in Hilton, SC

    I worked at West Marine full-time (more than 5 years)

    Pros

    Working with boaters, boating toys and electronics. Usually management very good to deal with, very good associate discount.

    Cons

    Politics are always going on and even if you are doing a great job, you may be terminated for some random reason.

    Advice to ManagementAdvice

    More than 300 brick and mortar stores and everyone is operated differently. Standards from store to store in some areas would be great....like reviews, inventory, etc.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Fun friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Sales Associate
    Former Employee - Cashier/Sales Associate

    I worked at West Marine full-time (more than 5 years)

    Pros

    Worked around school schedule. Management was always helpful if I ever needed anything from personal time off to training for a better position within the company.

    Cons

    Bad hours in the winter

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Awesome job while in College

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at West Marine

    Pros

    Worked Around School Schedule willingly

    Cons

    Fast Turn Around rate making it hard to get good help

  11.  

    Better Retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full Time Associate in Appleton, WI
    Former Employee - Full Time Associate in Appleton, WI

    I worked at West Marine full-time (more than 5 years)

    Pros

    Good place to work in retail because of your ability to work one on one with a wide variety of boat loving customers. As a full time employee, the benefits were very good along with a fairly decent pay rate.

    Cons

    Because the nature of the business, the off season business is very slow. Would rather be in the fast paced environment of Spring and Summer sales than the slow period of the Winter

    Advice to ManagementAdvice

    Continue with and expand further with your training programs

    Recommends
    Positive Outlook
    Approves of CEO

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