West Marine Reviews

Updated October 28, 2014
Updated October 28, 2014
86 Reviews
3.0
86 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
West Marine President & CEO Matthew Hyde
Matthew Hyde
32 Ratings

Review Highlights

Pros
  • The best reason to work here is the short commute if you live in Santa Cruz, and the Employee discount (in 16 reviews)

  • Really none associate discount about the same as shopping around online (in 8 reviews)


Cons
  • Expect low pay, low hours, no benefits and high expectations (in 7 reviews)

  • It is as though they do everything to keep many from achieving a full time status (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Legacy policy, and Legacy management practices make this a 1 stop shop for facepalmism....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Watsonville, CA
    Former Employee - Systems Engineer in Watsonville, CA

    I worked at West Marine full-time (more than an year)

    Pros

    The best reason to work here is the short commute if you live in Santa Cruz, and the Employee discount.

    Cons

    Legacy hardware with no real roadmap on replacement 13 year old+ (Director of Infrastructure lacks vision or the ability to retain talent). Environment in a constant state of disarray. Management micromanages engineers. Revolving door of talented engineering staff over the past 3 years should be proof enough of the lack of intelligence in IT management.

    Advice to ManagementAdvice

    Replace IT management (Infrastructure) with competent intelligent people. Create sustainable policy and process that is in line with at 2014 (even 2005 would be a step up!). Develop employees internally and actually invest some time / money in them. When listening to employees speak. Actually hear what they have to say, not just "NOTING" their words. Try to look at things from the boots on the ground perspective, in addition to the "30000 foot above the tarmac perspective".

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Boaters are great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Hilton, SC
    Former Employee - Sales Associate in Hilton, SC

    I worked at West Marine full-time (more than 5 years)

    Pros

    Working with boaters, boating toys and electronics. Usually management very good to deal with, very good associate discount.

    Cons

    Politics are always going on and even if you are doing a great job, you may be terminated for some random reason.

    Advice to ManagementAdvice

    More than 300 brick and mortar stores and everyone is operated differently. Standards from store to store in some areas would be great....like reviews, inventory, etc.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Fun friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Sales Associate
    Former Employee - Cashier/Sales Associate

    I worked at West Marine full-time (more than 5 years)

    Pros

    Worked around school schedule. Management was always helpful if I ever needed anything from personal time off to training for a better position within the company.

    Cons

    Bad hours in the winter

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Efficient Team Mentality and good basis for entry-level customer service experience.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Cashier in San Carlos, CA
    Former Employee - Cashier in San Carlos, CA

    I worked at West Marine part-time (more than an year)

    Pros

    Team Oriented, Reasonable Hours, Pay is minimum wage but doable.

    Cons

    Indoors all day, Shifts may be spare depending on season.

  6.  

    Awesome job while in College

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at West Marine

    Pros

    Worked Around School Schedule willingly

    Cons

    Fast Turn Around rate making it hard to get good help

  7.  

    Better Retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full Time Associate in Appleton, WI
    Former Employee - Full Time Associate in Appleton, WI

    I worked at West Marine full-time (more than 5 years)

    Pros

    Good place to work in retail because of your ability to work one on one with a wide variety of boat loving customers. As a full time employee, the benefits were very good along with a fairly decent pay rate.

    Cons

    Because the nature of the business, the off season business is very slow. Would rather be in the fast paced environment of Spring and Summer sales than the slow period of the Winter

    Advice to ManagementAdvice

    Continue with and expand further with your training programs

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company, pleasant atmosphere to work in on a daily basis.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at West Marine

    Pros

    Peaceful, Great Products, Decent Pay, Training, and Fun

    Cons

    There are sometimes snobby customers who you will have to deal with.

  9.  

    Great products, great customers, great training.....almost completely wonderful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Jacksonville, FL
    Former Employee - Assistant Manager in Jacksonville, FL

    I worked at West Marine full-time (more than 5 years)

    Pros

    If you love boats or boating and you enjoy being with other boaters, West Marine is the place for you. They provide incredible online training and deep discounts for their associates.

    Cons

    A lot of people would like to work for West Marine so they have their choice of who they pick, particularly in very busy season and because so many would like to work there..the hourly rate of pay can be disappointing.

    Advice to ManagementAdvice

    Standardize the company, at least a little. I worked at 4 stores during my 5 year employment, and none of them did anything the same way. And I think the associates that take all the online training should be compensated better. There are so many products that a good associate needs to know in order to help the customer.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    AM Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Vermilion, OH
    Former Employee - Assistant Manager in Vermilion, OH

    I worked at West Marine part-time (more than 3 years)

    Pros

    Working in the boating environment is wonderful, if you know the industry. People are friendly and very easy to work with.

    Cons

    Trying to be a "full time hire" in the Winter. Very seasonal. Heavy knowledge of product is necessary.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great company to work for if you love boats.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at West Marine

    Pros

    you get paid, gain valuable boating knowledge

    Cons

    customer base is limited, long hours

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