Western Alliance Bank

www.westernalliancebank.com
Engaged Employer

Western Alliance Bank Reviews

Updated August 22, 2015
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Western Alliance Bank Chairman, President, and CEO Robert G. Sarver
Robert G. Sarver
9 Ratings

18 Employee Reviews

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  1. Relationship Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Loan Officer in Phoenix, AZ
    Current Employee - Commercial Loan Officer in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Western Alliance Bank (More than a year)

    Pros

    Entrepreneurial Environment, no micro management

    Cons

    Lack of a defined strategy at the executive level. Organization pivots quarter to quarter

    Advice to Management

    Better leadership with better quality people


  2. Good bank to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Alliance Bank (More than 3 years)

    Pros

    there is a lot of activity going on here. business is doing well, seems like the sky's the limit. they are still figuring out how to manage the growth and provide structure to everything, but that's a good problem to have IMHO. i've had good opportunities, even though they weren't really planned, they just happened. pay is pretty good with a bonus! they are not perfect by any means but they are good compared to other banks

    Cons

    they expect a lot of you and the demands can be tough at times. wished it felt more planned and less spur of the moment. there can be a feeling of chaos but that's because they are trying to do a bunch of things and there are lots of new people

    Advice to Management

    don't get cheap on the staff, business is good and the employees make it good. would like to see more recognition for people who are loan officers or sales people


  3. Helpful (6)

    Can the culture catch up?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Western Alliance Bank full-time (More than 3 years)

    Pros

    Company is growing FAST! Metrics and stock price improvements have been impressive. They've identified some areas requiring improvement and have made investments, including much needed improvements in IT. With regard to IT, the improvements have been notable. Much still to do, but have made some dramatic changes for the better. Have hired several new people, most have been great. Some, that couldn't keep up with the change, have left or been asked to leave, and are likely the disgruntled ones on this board. Merger with Bridge will bring positive cultural and business knowledge and discipline. Have some big projects for business and product improvements in progress.

    Cons

    Some challenges with corporate culture keeping up with the huge growth and need to evolve processes (HR, risk, compliance, overall executive leadership skill). Many areas immature on business side and haven't kept up with growth and corporate integration. Employee satisfaction is impacting retention which is magnified by continued growth and need for good people.

    Advice to Management

    Infuse more new, external leadership in all corporate areas. What worked as a $5 billion bank may (will) not work as a $10 billion (plus) bank. Instill a culture that encourages teamwork.


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  5. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great salary plus yearly bonus.

    Cons

    It's not what you know but who you know.


  6. Helpful (1)

    Management not good at all

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Western Alliance Bank full-time (More than a year)

    Pros

    Flexible work time, employee can be very friendly and helpful depends on who you talk to.

    Cons

    If you get on well with the management, your work is secure, otherwise, good luck with you.


  7. Almost There...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Western Alliance Bank full-time (More than a year)

    Pros

    Tough to find any. Interesting how HR did post a review that was glowing about the pros of working for the bank. They haven't really listened to their people obviously. New management has cleared up some of the bad elements although a couple of them are still there.

    Cons

    No strategic direction. Poor leadership overall. Favoritism in IT and business operations.

    Advice to Management

    Finish the clean-up and you'll have a clean slate in IT. Train the business to understand IT and see its value. Provide your exec team with leadership coaching sessions.


  8. Helpful (5)

    Toxic Culture - What you see is what you get

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Western Alliance Bank full-time (More than 5 years)

    Pros

    There are still pockets of wonderful people who remember what WAL was and what we accomplished. The success we do have is thanks to dedicated, yet over worked and underappreciated, employees.

    Cons

    It’s a misconception that employees create a company’s culture. Leadership ultimately determines the culture of a company; and like everything else at WAL, culture rolls downhill. Pay attention, BOD - when employees are quitting without having another job lined up, or you’re forced to dish out more money and promotions to keep staff from leaving, decent leaders would see this as a wakeup call. This is not an unbiased review of Western Alliance Bank. This is a response to a sloppy marketing attempt to address rumors about the diseased culture at WAL and the sudden exodus of staff. When potential candidates are starting to ask questions about corporate culture or why so many people are quitting, management gets nervous and spin doctors start spinning. The Kool-Aid is getting bitter across all departments and divisions and people are getting sick of the lack of respect. The lucky ones got out early, others are actively looking, and others are just waiting to be offered a package and collect unemployment. Here are things to think about if you’re considering any of the WAL companies: The bonus structure and incentive plans are constantly changing and sales teams and relationship managers are hobbled by having to push inferior and outdated tools. At Western Alliance, CRM is spelled CSV, but not everybody is tech savvy enough to understand how to use it. No action is taken against an employee who downloaded every employee’s personal information to his home computer. Maybe the CEO and BOD doesn’t mind their social security numbers being on an employee’s home computer, but I’m not okay with it. An executive circulates proprietary reports and decks from his previous employer; with data and logo still included. I don’t think stumpf would appreciate that. But, we were assured that this executive came highly recommended, so says LinkedIn. Marketing is incompetent and unqualified, they can’t even retain new hires because the bank’s culture is so bad. Its a good thing they can fly under the radar; if anyone was paying attention to budget management, secretly signed contracts, or total disregard for compliance rules, they'd be in a pickle. Maybe they will get lucky and Regulators won't notice either. If you’re considering a job with Bank of Nevada or First Independent Bank, you’ll be spared the corporate soap opera, but be prepared for second class status. Don’t expect much support or attention from WAB. If you are truly trying to decide if WAB is the right place for you, think about the people with whom you want to work, the company that you want to represent, and the leadership in which you want to believe. Research WAL leadership (the CFO makes an MOU look like FUN). If you are indifferent to lax HR standards, comfortable being led by a mercurial narcissist, and can appreciate a BOD who value EPS over employees, then you’ll feel right at home.

    Advice to Management

    Sell the bank.


  9. Helpful (5)

    Pass this opportunity By

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Western Alliance Bank full-time (More than 3 years)

    Pros

    The pro's to working at Western Alliance Bank are few and far between. You get to work on the 25th floor downtown. Executive Management finally changed some of the toxic IT leadership, but does not have the insight to change out the entire leadership team.

    Cons

    The management in IT is the worst I have ever had the opportunity to witness. Playing favorites, holding grudges, vindictive behavior by the senior IT leadership is embarrassing. I am considering not even putting the time I worked for Western Alliance Bank on my resume. If you were not part o the Amex Clique then you had no potential for anything positive. Now with the new leadership over IT it is almost worst! From bad decisions to worst decisions this company just cannot make a good decision when it comes to the hiring practice of the IT Department

    Advice to Management

    Outsource everything, clean slate IT.


  10. Helpful (5)

    company review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    none. very sad but true.

    Cons

    very dysfunctional and political culture. very manual intensive processes. wouldn't recommend anyone with aspirations to work here. no opportunities to learn and develop. autocratic management style.


  11. Helpful (4)

    Lack of corporate strategy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Western Alliance Bank full-time (More than 5 years)

    Pros

    The people in the 'trenches' were the best part of company. Despite challenges in various markets they have continued to contribute to the growth of company.

    Cons

    There is a serious disconnect between executive management and employees. If there is a strategy it is not being communicated. Sadly this disconnect is causing them to lose valuable employees who are fed up.

    Advice to Management

    Growth at any cost - losing core employees along the way - is no way to run a company. Employees need clear communication to assist with growth of company.



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