Western Dental Services Reviews

Updated June 28, 2015
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2.4
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Recommend to a friend
Approve of CEO
Western Dental Services Chief Executive Officer Simon Castellanos
Simon Castellanos
27 Ratings

Pros
  • You gain experience in the field (in 4 reviews)

  • Worked there for almost 3 years and I hate to say that I have no pros (in 2 reviews)

Cons
  • The corporate office is not interested in having happy employees (in 4 reviews)

  • No one truly knows what they are doing (in 3 reviews)

More Pros and Cons

90 Employee Reviews

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  1. Helpful (1)

    Business Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in Antioch, CA
    Current Employee - Business Manager in Antioch, CA

    I have been working at Western Dental Services full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Full time
    Benefits
    Potential for growth

    Cons

    Call center being rude giving bad representation of office
    Upper management does not value their employee
    PDM's and CD's don't care about BM's, only care about producing
    Western Dental is all about money and production. They do not care for the patient.
    PCCs do not get good bonuses
    Anything that is said to HR is talked about to PDMs and employees. Their is no privacy
    Having Low pay and giving 0.3% increase after 1 year for employees who qualify is just a slap in the face.
    Hours say you are open 9-7 but they have staff working passed 830.

    Advice to Management

    Give people who have been working for company several years, options for growth. Instead of firing staff who are knowledgable and have been their for years.
    Give better bonuses for PCCs
    Better communication
    Have Business Managers be trained so that they are more knowledgable and helpful to staff.


  2. Fast Pace Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Dentist in Stockton, CA
    Current Employee - Associate Dentist in Stockton, CA

    I have been working at Western Dental Services part-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You get to do lots of dentistry and learn to work fast

    Cons

    Lower pay than private places

    Advice to Management

    Hire executives who are familiar with dentistry


  3. dentist

    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Dental Services

    Pros

    good facilities, benefits, salary, location, atmosphere

    Cons

    preasure, room for growth, relations,

    Advice to Management

    room for growth


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Place to work at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Dental Services full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company values they truly care for the patients as well as for the employees, they also have discount in popular theme parks and one of the most important things is that they are very strict in osha compliance which i love

    Cons

    everything is great no cons at the moment everything is well organized


  6. Outstanding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Coordinator in Manteca, CA
    Current Employee - Patient Care Coordinator in Manteca, CA

    I have been working at Western Dental Services full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of opportunity for growth .
    Great learning experience

    Cons

    Pay could be better but other than that company is great


  7. Great Company to Work For!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Orange, CA
    Current Employee - Recruiter in Orange, CA

    I have been working at Western Dental Services full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Constant growth and development for our employees. Our Company is expanding like crazy which is very exciting times for us!

    Cons

    I honestly do not have anything negative to say about this company.


  8. We are serving our communities by providing excellent oral health care and I am excited to be a part of that mission.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Dental Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Exciting place to grow your career

    Cons

    This is a company that is serious about serving the public so this is not the right fit for those people that don't have a passion to serve the public.


  9. mark window products

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll Processor/Lead III in Anaheim, CA
    Current Employee - Payroll Processor/Lead III in Anaheim, CA

    I have been working at Western Dental Services full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly good benefits and room for growth

    Cons

    I can't think of any at this time.

    Advice to Management

    Professional in environment. Nice place to work


  10. Great Company With A Bright Future!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Orange, CA
    Former Employee - Business Analyst in Orange, CA

    I worked at Western Dental Services full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent company to gain experience, and knowledge about Dentistry. Those who work hard get compensated, promoted, and recognized.

    Cons

    Sometimes you're managed by weak individual's, and receive no guidance or leadership.

    Advice to Management

    Promote within the company because your staff has a wealth of knowledge that is hard to find elsewhere.


  11. Rapidly growing and improving.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orange, CA
    Current Employee - Anonymous Employee in Orange, CA

    I have been working at Western Dental Services full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Western Dental and Brident are growing rapidly, especially in CA and TX, and getting more sophisticated in approach to most functions -- leading to more opportunities and greater career potential for the bright and passionate. Historical silos between departments are falling, and managers and department heads who care for their teams are becoming the new norm. It's not perfect yet, but improves consistently.

    Cons

    Never a dull moment, and more opportunity than hours in the day. Success here requires deep wells of energy, and the will to overcome or entirely remove roadblocks. Many of the tech systems and other processes were home-grown, and often a system fix is required before a seemingly simple process can be improved.

    Advice to Management

    Continue on with what you've now started. This is the first step in the journey to be a really great company.



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