Western Dental Services Reviews

2 reviews filtered by
  • San Francisco, CA
  • Any Job Title
2.1
2 Reviews
Recommend to a friend
Approve of CEO
Western Dental Services Chief Executive Officer Simon Castellanos
Simon Castellanos
0 Ratings

2 Employee Reviews

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  1. Helpful (1)

    Ground Hogs day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Coordinator in San Francisco, CA
    Current Employee - Patient Care Coordinator in San Francisco, CA

    I have been working at Western Dental Services full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Depending on what office you work at can be very fun. Everyday is different at western dental.

    Cons

    The hours are horrible. Also do not let the title fool you, your job is totally about sales, you are not there for the patient care

  2. Helpful (3)

    Embarassed to say I work at WD!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Coordinator in San Francisco, CA
    Current Employee - Patient Care Coordinator in San Francisco, CA

    I have been working at Western Dental Services full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    40 hour week. Big company.. So you have rights! Gain a lot of knowledge (patient care coordinator) good place to start at.

    Cons

    Because WD Accepts all insurances, expect to deal with all kinds of people. You will be exhausted. Company is too big to care about patients or staff. Roaches. knats. Grimey equipment. Ridiculous software. Obsurd expectations. Drs are jumping from one operatory to the next leaving unanswered questions. Gossip in every office I've been at. Extremely unprofessional. There IS training on how to address patients in a kind manner but it's never enforced.
    Ultimately, it's more about the money than the service.

    Advice to Management

    Promote people within the company who have been there for YEARS and have an actual understanding of how the company functions. Update equipment and software. Get rid of open bay operatories. Do not train employees through computer modules. Get rid of everyone's disgusting attitude by compensating them well and not over booking.

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