Western Federal Credit Union

  www.western.org
  www.western.org

Western Federal Credit Union Reviews

11 Reviews
3.1
11 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John A Bammarito
6 Ratings

Employee Reviews

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  1.  

    Pay and Benefits good- overall communication could be better

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western Federal Credit Union full-time (more than 5 years)

    Pros

    competitive pay and 401K plan. Bonuses when company does well. Very nice Healthcare package.

    Cons

    can be stressful at times and communication between departments is not where it should be.

    Advice to ManagementAdvice

    Any changes in policies,products and services that customers may need to know about or call and ask questions about should be communicated to call center asap. Leaders of each department should work together more instead of bicker and point fingers

  2.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Hawthorne, CA
    Former Employee - Teller in Hawthorne, CA

    I worked at Western Federal Credit Union full-time (more than 3 years)

    Pros

    good benefits, nice coworkers, growth,

    Cons

    the hours were not flexible

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Listen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Federal Credit Union full-time

    Pros

    Awesome benefits, but slowly declining.

    Cons

    HR is terrible, takes way to long to fill a position that is greatly needed. Leadership of management is hopeless. Company really doesn't care of the security of the branch and safety of it's employees. Very disconnected on what needs to happen in the company, turnover ratio on the rise.

    Advice to ManagementAdvice

    Hire some people if you have 50 qualified individuals that apply for a position, hire one!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - I T in Torrance, CA
    Former Employee - I T in Torrance, CA

    I worked at Western Federal Credit Union full-time (more than 10 years)

    Pros

    Benefits are good. Coworkers are willing to help each other. There are activities that try to boost employee moral. Pay is OK.

    Cons

    Too many projects going on at once. Lack of project planning or change in planning at the last minute. When there are too many projects going on, employee professional development suffers.

    Advice to ManagementAdvice

    Slow down on the projects and include the people who do the work in order to get a sense of what it takes to get it right.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Too many projects going on at once, don't try to be Wells Fargo or B of A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Redondo Beach, CA
    Former Employee - Branch Manager in Redondo Beach, CA

    I worked at Western Federal Credit Union full-time (more than an year)

    Pros

    Great benefits and compensation, culture and people for the most part are very friendly.

    Cons

    HR is nosy and will not keep your info private, if you go to them for anything, they immediately tell your regional.

    Advice to ManagementAdvice

    Fix HR, maintain employee confidentiality, stop working on so many projects. Focus on members.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Small company made to feel like a large corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA

    I have been working at Western Federal Credit Union

    Pros

    Western has great benefits, education reimbursement programs and overall a nice place to work at. Western head quarters is located in Hawthorne, CA with a remote office in Torrance, CA and remote offices across the country. People for the most part are nice and usually enjoy doing their job with not too many complaints. Branch employees are kept up to date on the latest company news and requirements for the most part.

    Cons

    Western employs about 300 employees, which is on the smaller side for a Financial institution. Yet it is run as though it is a large corporation which hurts business and moral of employees. Upper management is lopsided with too many departments under one head and failures happening under that management much too often.

    Advice to ManagementAdvice

    More training for some back office departments. Slow down on the projects and allow the in house talent to lead and some of these projects instead of bringing in outside vendors.

    Recommends
    No opinion of CEO
  8.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Federal Credit Union

    Pros

    great medical benefits, competitive salary, job stability, great work hours. There are also opportunities to grow with the company and expand knowledge in the industry..I would highly recommend this company to anyone that wanted to work there.

    Cons

    Not everyone in the company is friendly and willing to help others this can sometimes be frustrating when trying to resolve issues

    Advice to ManagementAdvice

    Although there is communication between supervisors and employees, I strongly feel that there is always room for improvement in this area.

    Recommends
    Approves of CEO
  9.  

    Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western Federal Credit Union full-time (more than 5 years)

    Pros

    Good Benefits
    Good coworkers
    Typical credit union

    Cons

    Out of touch senior management with employees- out of state - not understanding local issues

    Advice to ManagementAdvice

    Learn to retain great employee
    Make career ladder for employees

    Recommends
  10.  

    Great Credit Union

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Federal Credit Union

    Pros

    Nice people to work with, great benefits, great products and rates, overall friendly membership to assist, the membership is open nationally which gives a broader spectrum of opportunity

    Cons

    High political environment, fear based management, poor communication and disconnect from senior management as well as poorly executed leadership throughout organization

    Advice to ManagementAdvice

    Read the cons. A lot of work needs to be done to shore up these issues and you already know about them, hasty and poorly executed plans can lead to member and employee dissatisfaction and turnover

    Positive Outlook
  11.  

    Ridiculous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western Federal Credit Union full-time

    Pros

    Great benefits, Seemingly nice coworkers, Pay is competitive

    Cons

    They are basically the "big bank" of credit unions, except they lack the knowledge and management structure to really be effective. If you are working outside of the California area (or even if you are in some cases), the direction is laughable at best. Consistently told that "We are like a start up" as an excuse for not knowing what to do, or for just generally messing you over.

    Advice to ManagementAdvice

    Reorganize the whole structure. They need set standards for all branches, not this random whatever they have now.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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