Western Federal Credit Union Reviews

Updated February 9, 2015
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2.4
15 Reviews
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John A Bammarito
6 Ratings

Employee Reviews

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  1. Pay and Benefits good- overall communication could be better

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western Federal Credit Union full-time (more than 5 years)

    Pros

    competitive pay and 401K plan. Bonuses when company does well. Very nice Healthcare package.

    Cons

    can be stressful at times and communication between departments is not where it should be.

    Advice to ManagementAdvice

    Any changes in policies,products and services that customers may need to know about or call and ask questions about should be communicated to call center asap. Leaders of each department should work together more instead of bicker and point fingers

  2. 2 people found this helpful

    Not Everything that Glitters is Gold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Torrance, CA
    Former Employee - Anonymous Employee in Torrance, CA

    I worked at Western Federal Credit Union

    Pros

    Nice offices. Up to date computer technology, hardware, and software. Very nice and hard working office staff. I didn't personally experience micromanaging.

    Cons

    Disorganized. Deadlines are not met. The staffs in some units are over-burdened with more responsibilities than are reasonable forcing overtime on weekends and creating a subdued though strained working environment. Management "seem" nice but too often have "gossip" sessions, dispelling the appearance of a professional working environment.

    Advice to ManagementAdvice

    Stop the politics and favoritism. Spend a lot less time gossiping about employees. Try to create a sincere professional working environment. Review the work that is completed rather than waiting 2 to 3 months to peruse over a part of what has was sent to you weeks earlier. Meet deadlines. There is a relationship between efficiency, quality of the work being produced, and achieving goals. In the department I worked in, the managers seemed oblivious to this. Become cognoscente of the responsibilities being performed by staff. And cut down on the long drawn out unnecessary reports. IT can provide a lot of what you need rather than burdening employees who are already overworked with the task of itemizing every single one of their responsibilities. Staff is clearly overloaded. There is a clear disconnect which keeps some managers and supervisors in a perpetual fog. Most of all, stop the unnecessary manipulations to extract information from employees. Just ask employees what it is that you need.

    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful

    Not Everything That Glitters is Gold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Torrance, CA
    Former Employee - Anonymous Employee in Torrance, CA

    I worked at Western Federal Credit Union

    Pros

    Management "seemed" nice. There was no micromanaging. Updated Software. Updated technologies. Great looking offices. The place is very clean. Nice workstations.

    Cons

    No follow through (in the department I was assigned to). Though everyone smiles and is very polite, the managers I was assigned to spent a lot of time each day whispering about employees. Goals are unmet. They talk the walk. Politics and favoritism are king. Employees have too many responsibilities and there's an unusual obsession with having employees complete a myriad of reports.

    Advice to ManagementAdvice

    Become acquainted with all of the responsibilities each of your employees has been appointed. You might actually learn that many employees are overloaded which would explain why the credit union demands employees work overtime- including working on Sundays! How about setting goals, monitoring progress and once employees complete a project, how about reviewing it and preparing it for finalization? In the department the manager and her two supervisors spent an inordinate amount of time gossiping each day about staff. Its evident they have no concept about projecting professionalism.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Culture

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western Federal Credit Union

    Pros

    Small company so able to communicate with execs

    Cons

    a million ways to stumble, few to soar

  6. 1 person found this helpful

    company review

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western Federal Credit Union

    Pros

    pay and benefits we very good

    Cons

    micro managed, no staff support, work hours are excessive and non-consistent

  7. Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Hawthorne, CA
    Former Employee - Teller in Hawthorne, CA

    I worked at Western Federal Credit Union full-time (more than 3 years)

    Pros

    good benefits, nice coworkers, growth,

    Cons

    the hours were not flexible

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful

    Listen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Federal Credit Union full-time

    Pros

    Awesome benefits, but slowly declining.

    Cons

    HR is terrible, takes way to long to fill a position that is greatly needed. Leadership of management is hopeless. Company really doesn't care of the security of the branch and safety of it's employees. Very disconnected on what needs to happen in the company, turnover ratio on the rise.

    Advice to ManagementAdvice

    Hire some people if you have 50 qualified individuals that apply for a position, hire one!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - I T in Torrance, CA
    Former Employee - I T in Torrance, CA

    I worked at Western Federal Credit Union full-time (more than 10 years)

    Pros

    Benefits are good. Coworkers are willing to help each other. There are activities that try to boost employee moral. Pay is OK.

    Cons

    Too many projects going on at once. Lack of project planning or change in planning at the last minute. When there are too many projects going on, employee professional development suffers.

    Advice to ManagementAdvice

    Slow down on the projects and include the people who do the work in order to get a sense of what it takes to get it right.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful

    Too many projects going on at once, don't try to be Wells Fargo or B of A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Redondo Beach, CA
    Former Employee - Branch Manager in Redondo Beach, CA

    I worked at Western Federal Credit Union full-time (more than a year)

    Pros

    Great benefits and compensation, culture and people for the most part are very friendly.

    Cons

    HR is nosy and will not keep your info private, if you go to them for anything, they immediately tell your regional.

    Advice to ManagementAdvice

    Fix HR, maintain employee confidentiality, stop working on so many projects. Focus on members.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. Small company made to feel like a large corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA

    I have been working at Western Federal Credit Union

    Pros

    Western has great benefits, education reimbursement programs and overall a nice place to work at. Western head quarters is located in Hawthorne, CA with a remote office in Torrance, CA and remote offices across the country. People for the most part are nice and usually enjoy doing their job with not too many complaints. Branch employees are kept up to date on the latest company news and requirements for the most part.

    Cons

    Western employs about 300 employees, which is on the smaller side for a Financial institution. Yet it is run as though it is a large corporation which hurts business and moral of employees. Upper management is lopsided with too many departments under one head and failures happening under that management much too often.

    Advice to ManagementAdvice

    More training for some back office departments. Slow down on the projects and allow the in house talent to lead and some of these projects instead of bringing in outside vendors.

    Recommends
    No opinion of CEO

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