Western Governors University

www.wgu.edu
Profile Unclaimed

Western Governors University Reviews

Updated February 26, 2015
Updated February 26, 2015
141 Reviews
3.1
141 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Western Governors University President Robert Mendenhall
Robert Mendenhall
86 Ratings

Review Highlights

Pros
  • WOrk from home allows the cost avvoidance of fuel and business dress (in 60 reviews)

  • Flexible hours and opportunities to work from home (in 9 reviews)


Cons
  • Low pay for people with Masters degrees (in 12 reviews)

  • Upper management needs training but does not seem interested in professional and leadership development (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love wgu

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Governors University

    Pros

    The work environment is always positive and the people are great. There is always opportunity for growth and development.

    Cons

    Wish the pay was higher nut it is a non profit university...

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Evaluator at Western Governors University

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Evaluator
    Current Employee - Evaluator

    I have been working at Western Governors University

    Pros

    Flexibility, raise every year, positive culture, teamwork, lots of feedback on performance, incredible and really affordable benefits

    Cons

    There is no knowledge of or information about how salaries or raises are determined.

    Advice to ManagementAdvice

    Keep up good work.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Mentor - Faculty
    Current Employee - Student Mentor - Faculty

    I have been working at Western Governors University

    Pros

    Great place to work
    Work from home
    Great supervisors
    Great students

    Cons

    No face to face
    Travel
    Professional development

    Advice to ManagementAdvice

    More promotions

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Western Governors University is working to be a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Salt Lake City, UT
    Current Employee - Analyst in Salt Lake City, UT

    I have been working at Western Governors University full-time (more than 5 years)

    Pros

    Open dynamic environment. As a non-profit university focused on student success the work is satisfying. I believe the senior executives are outstanding. Bob Mendenhall, President, has been written up in several magazines as a top entrepeneur. Desireble benefits. Many opportunities to work remotely.

    Cons

    Salaries are based on Utah salaries, and top out. Some positions have high pressure. Not many cons here. Some areas do not have much in the way of career paths.

    Advice to ManagementAdvice

    Improve the ability for employees to advance in more areas. Some areas do really well, some do not.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    An innovative company with a positive mission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Governors University

    Pros

    I enjoy working from home. I find the students, who are mostly adult learners, to be courteous, appreciative, and rewarding to work with. The benefits are very good also.

    Cons

    Only two weeks vacation which is not much compared to other teaching jobs.

    Recommends
    Positive Outlook
  7.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Mentor - Faculty in Salt Lake City, UT
    Current Employee - Student Mentor - Faculty in Salt Lake City, UT

    I have been working at Western Governors University full-time (more than a year)

    Pros

    Where to even start. There are so many great reasons to work for WGU as a mentor. While some say the salary is low, think about the cost savings of working from home: no new shoes to buy, no suits to buy, no gas for to and from work and no daycare costs. Those benefits far outweigh a larger salary. WGU provides all of the necessary technology and also has an amazing training for new mentors. The mentoring teams are made up of great people who are there as a team - not as an individual. Everyone works together. Another poster suggested that promotions don't come from within. I beg to differ. Promotions do come from within. There are plenty of opportunities to find your fit at WGU and do what you love to do.

    Cons

    Sure, as others have said the KPIs and metrics are tough, but if you do right by your students the numbers of the KPI will reflect that. Also as others have stated, some managers are not the best but isn't that the case wherever you go. Remember you are working from home so you don't have to see your manager day in and day out. The only con might be working from home (yet its also a pro). Working from home makes it easy to work way more than 50 hours a week.

    Advice to ManagementAdvice

    Keep doing what you love and promoting the mission.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Current Enrollment Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Counselor in Salt Lake City, UT
    Current Employee - Enrollment Counselor in Salt Lake City, UT

    I have been working at Western Governors University full-time (more than a year)

    Pros

    It's a not-for profit school, so it doesn't have a lot of the same pressureday. I've heard about meeting numbers from other institutions. You don't need to worry about losing your job over a bad month, and for the most part, management really believes in the mission of the school. Overall, it's a great place to work, and you get to feel pretty good about the work you do with students every day

    Cons

    The pay is pretty low, but working from home makes up for it. They also roll out new technology from time to time without fully testing it, so that leads to some complications.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    Best Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Salt Lake City, UT
    Current Employee - Specialist in Salt Lake City, UT

    I have been working at Western Governors University full-time (more than a year)

    Pros

    Great leadership and life-work balance

    Cons

    Not much at this point. Very satisfied. They could have more opportunities to interact with teams but the annual meetings work too.

    Advice to ManagementAdvice

    Keep the great work going.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    I am a faculty evaluator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Governors University

    Pros

    good working place to be at

    Cons

    not any that I know of.

    Advice to ManagementAdvice

    keep going like you are.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great University that cares about its employees and students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead in Salt Lake City, UT
    Current Employee - Team Lead in Salt Lake City, UT

    I have been working at Western Governors University part-time (more than 3 years)

    Pros

    The pave is very competitive. The adjunct jobs allow you to be very flexible with your hours. Ongoing training for employees is a big key to success. In addition to weekly trainings, each department his its own monthly training for employees. For the past 2 years that I have been employed, we have also seen a nice bonus.

    Cons

    The recent law changes only allow part time employees to work 29.9 hours a week versus the 32 hours that we were able to work. This is not a direct reflection on WGU, but more of a federal law.

    Advice to ManagementAdvice

    Sometimes employees can go a year without any type of pay raise. For some this is no issue, but its more of a morale booster than anything.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Western Governors University? Share Your Experiences

Western Governors University

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.