Western Union
2.9 of 5 202 reviews
www.westernunion.com Englewood, CO 5000+ Employees

Western Union Reviews

Updated Jun 26, 2014
All Employees Current Employees Only

2.9 202 reviews

                             

47% Approve of the CEO

Western Union President, CEO and Director Hikmet Ersek

Hikmet Ersek

(111 ratings)

49% of employees recommend this company to a friend
202 Employee Reviews
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Review Highlights

Pros:
  • "Work life balance is difficult due to lack of SME's in house"
    in 23 reviews
  • "Good benefits and work/life balance;"
    in 16 reviews
Cons:
  • "Senior management changes major initiatives each year and employee confidence diminishes"
    in 12 reviews
  • "Work-life balance is out of balance"
    in 4 reviews
  • Show more review highlights

Reviews

     

    Good Company, fair pay scale.

    Anonymous Employee (Current Employee)

    ProsDay Shift, fair wages, good work atmosphere

    ConsVery limited personal growth opportunities

    Advice to Senior ManagementFoster individual growth for employees

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    1 person found this helpful  

    Business development Regional manager

    Business Development Regional Manager (Current Employee)
    Denver, CO

    ProsThe leader in the industry. Strong brand name with operations around the world and opportunity to develop a career.

    ConsToo many reorganizations in the last 5 years that have caused a very low morale and let people not to focus on their job and growing the business but more to know if they were going to be part of the next exit wage.

    Advice to Senior ManagementFocus on core business and move fast on digital/mobile products

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    The company is reorganizing constantly.

    Analyst (Former Employee)
    Englewood, CO

    ProsSalaries are above marketplace (especially for senior management). Depending on the group and supervisor, you may have opportunities to grow. However, this is not consistent in everywhere in the company.

    ConsToo many reorganizations with multiple lay-offs. Work-life balance is out of balance. Employee awards are not consistent throughout the company. Again, it is very dependent upon the group or unit you work in. There are a lot of politics.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Nice place to work with but depends on groups and functionality

    Senior Applications Architect (Former Employee)
    Montvale, NJ

    ProsFlexible working hours and good balance of work/life. Challenging work and good experience.

    ConsJobs are outsourcing. Less and less development positions left. Some groups are very stressful but some are lay back. And sometimes it's hard to talk between different groups.

    Advice to Senior ManagementIn the long run, out-sourcing maybe will cost more than development in house

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    To Many decision makers

    Anonymous Employee (Current Employee)

    ProsGreat life work balance. Nice people. great team work among employees

    ConsTo many senior level execs nothing gets accomplished. Business still running in the stone age

    Advice to Senior ManagementRestructure your workforce

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    4 people found this helpful  

    Great company to get your feet wet in the corporate world

    Manager (Former Employee)
    New York, NY

    ProsThe company itself is very generous and flexible with their work/life balance. Depending on your specific line of business, you have people that are super dedicated and really care about the success of the organization. You also have managers that really have your back when needed.

    ConsThis company has developed a culture of having people point fingers and waste time finding out about a problem instead of being proactive and finding a solution. No one is held accountable for their actions and would rather shift blame elsewhere. Another flaw is that the learning curve for some positions is so great, that most new hires have a hard time transitioning into the "figure it out yourself" culture and end up leaving for greener pastures. Developmentally, the company does not invest in the growth of individuals. Training with certified professionals seems to always be "out of budget." The company is also transitioning into utilizing more consultative services which has significantly demoralized the full-time employees that have to deal with the ineptitude and lack of caring attitude of these individuals.

    Advice to Senior ManagementGet qualified individuals to manage teams. Promoting people into upper management positions because of their tenure and lack of management skills is doing more harm than good. Outsourcing does not fit or work for every part of the the business.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Senior Manager

    Senior Manager (Former Employee)

    ProsGreat company lots of opportunity.

    ConsOut of office space in some locations which made working conditions difficult.

    Advice to Senior ManagementDoing a great job

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    great people the company itself is corrupt

    Anonymous Employee (Current Employee)

    Prosthe salad bar and the employees

    Consyou get sick of the salad bar after a while.

    Advice to Senior Managementpay attention and start being good people. Your actions affect the world.

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    Stable work environment, good room to grow personally.

    Senior Quality Assurance Analyst (Former Employee)
    Englewood, CO

    ProsGlobal presence, great for any who view business as a global business, rather than local. Great company if in the financial industry.

    ConsLimited growth, only one main product that is produced and maintained by the business. Recently a large amount of IT jobs were outsourced, leaving business positions as the main job title.

    Advice to Senior ManagementReduce outsourcing, industry shows this will back fire.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Creative and innovative, yet highly matrixed.

    Marketing Leadership (Former Employee)
    Englewood, CO

    ProsMy time at western union was filled with a good amount of creative and innovative work. I also travelled to great places.

    ConsIt is a very matrixed organization and can operate quite a lot in silos.

    Advice to Senior ManagementLook to the future more than the past.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Western Union reviews and ratings — including employee satisfaction and approval rating for Western Union CEO Hikmet Ersek. All 202 reviews posted anonymously by Western Union employees.