Western Union

  www.westernunion.com
  www.westernunion.com

Western Union Reviews

Updated October 16, 2014
Updated October 16, 2014
232 Reviews
2.8
232 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Western Union President, CEO and Director Hikmet Ersek
Hikmet Ersek
130 Ratings

Review Highlights

Pros
  • Decent work/life balance if you allow it and don't let the job take over your life (in 30 reviews)

  • Good benefits and compensation, treated fairly by management, has money to spend on technology (in 20 reviews)


Cons
  • Power struggles and politics at senior management affecting performance (in 14 reviews)

  • Work life balance can be challenging (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Analyst in Washington, DC
    Current Employee - Compliance Analyst in Washington, DC

    I have been working at Western Union full-time (less than an year)

    Pros

    Very nice place to work

    Cons

    The company doesn't feel whole. Lots of work to do it that aspect.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Nice place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Union

    Pros

    Flexible hours and friendly work environment. Employees are nice and great to work with.

    Cons

    Not full weeks all of the time. Great atmosphere to be a part of. Not much wrong with the company.

    Advice to ManagementAdvice

    Good people

  3.  

    Early doors but already a great welcome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Peterborough, England (UK)
    Current Employee - Senior Manager in Peterborough, England (UK)

    I have been working at Western Union full-time (less than an year)

    Pros

    International environment, fast-paced and very stimulating.

    Cons

    We are blessed with a lot of automation however I believe we have a long way to go to get the best out of it.

    Advice to ManagementAdvice

    Simplify. Learn from the Engagement Survey results which tell us that the main area we need to focus in is in making workplace systems and processes more simple.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Very professional and supportive staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Denver, CO
    Former Employee - Project Manager in Denver, CO

    I worked at Western Union full-time (more than an year)

    Pros

    Great working environment and good supportive experiences in Operations while working on projects.

    Cons

    More communication needed among departments to help support objectives.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Western Union - a place where one would always come back to work with a pleasure!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Agent Compliance Coordinator in Vilnius (Lithuania)
    Former Employee - New Agent Compliance Coordinator in Vilnius (Lithuania)

    I worked at Western Union full-time (less than an year)

    Pros

    Very supportive and motivating managers who are able to create a wonderful working environment. A lot of possibilities to develop professionaly and take part in various projects which may interest you.

    Cons

    Probably as in all big multinational companies, it takes ages to fix a process which does not work properly and one cannot do a lot about it, just wait...

    Advice to ManagementAdvice

    Spread company's philosophy and key values in all possible ways!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Administrative Assistant in Englewood, CO
    Current Employee - Executive Administrative Assistant in Englewood, CO

    I have been working at Western Union full-time (more than 10 years)

    Pros

    Culture of the company was great, good development programs

    Cons

    Numerous job reorganizations take place each year

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Best Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Head in Singapore (Singapore)
    Current Employee - Product Head in Singapore (Singapore)

    I have been working at Western Union full-time (more than an year)

    Pros

    Flexibility, open to new ideas, lot of international exposure

    Cons

    lot of processes to follow may become hindrance sometimes. overall processes are good

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Nice Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western Union full-time (more than 3 years)

    Pros

    Very Competitive, the best team, good salary, Nice to grow!!

    Cons

    any, The company is perfect!!

    Recommends
    No opinion of CEO
  10.  

    Good company to work for but many changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Union

    Pros

    The company makes many changes which allow a person to learn new things

    Cons

    When change happens culture needs to change which is not easy

    No opinion of CEO
  11.  

    When I started with the company I knew I could spend my entire career there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Account Executive in Atlanta, GA
    Former Employee - Key Account Executive in Atlanta, GA

    I worked at Western Union full-time (more than 5 years)

    Pros

    Upper management supports their employees and invests in training.. The company runs efficiently. You are not a number in this company of 30,000 employees.

    Cons

    Opportunity for growth is slim due to the company's ability to retain their talent. The company needs to get back to its roots of team building on a national level.

    Advice to ManagementAdvice

    Thank you for putting your employees first and investing in them.

    Recommends
    No opinion of CEO

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