Western Union Reviews

Updated August 30, 2015
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307 Employee Reviews

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  1. Helpful (1)

    I have loved working for WU Digital, the digital arm in San Francisco, but I despise the broader company. No leadership.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Negative Outlook

    I have been working at Western Union full-time (More than a year)

    Pros

    WU Digital is fun, energetic, with a can do attitude

    Cons

    Western Union overall is burocratic, has no vision, lacks leadership.

    Advice to Management

    Change the CEO


  2. Helpful (3)

    Good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Nice office, nice people. People truly identify with the company's mission to move money for the better, and believe they are making a difference in people's lives.

    Cons

    Very political. Not the smartest bunch in the bay area. Esp technology team is full of mediocre talent, unable to deliver. Makes it hard to make a difference.


  3. Helpful (2)

    Good work environment poor management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible working hours Fun events Good team environment

    Cons

    No communication with management Requirements change frequently

    Advice to Management

    Know what they are developing


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Used to be very good, now it is just ok.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in New York, NY
    Current Employee - Supervisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent pay, good benefits and international work environment.

    Cons

    Losing market share fast and executive management is not capable of creating significant growth. Compliance and legal restrictions make it very hard to grow. This has resulted to be in a cost reduction mind set due the low expectations of growth. Many issues with lack of communication.

    Advice to Management

    Invest more in the business internally not just on compliance. Stop outscoring key departments that support internal customers which would lead to improved external customer service. HR departments need a lot of improvements. Focus on improving communication to employees.


  6. Helpful (1)

    awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good people, work from home.

    Cons

    if you have a large territory then driving can be a drag.

    Advice to Management

    more growth opportunities for remote employees.


  7. Great Company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dynamic and exciting company with immense growth and a unique potion with in the market

    Cons

    Fast past and thought intensive. Great for motivated individuals who want to make a difference


  8. Helpful (1)

    Slowly dying

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Englewood, CO
    Former Employee - Senior Manager in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Western Union full-time (More than a year)

    Pros

    Reasonably good salary and strong benefits

    Cons

    Sr. management is too terrified to do anything new, gets in each others way, and is too slow on everything.

    Advice to Management

    Time for a big change at the top.


  9. Caveat Emptor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AML Compliance Analyst in Englewood, CO
    Former Employee - AML Compliance Analyst in Englewood, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Western Union full-time (More than a year)

    Pros

    Global enterprise, with a laid back, agile environment. outstanding benefits and in an area of financial services (msb) not considered mainstream

    Cons

    The interview process, and job descriptions don't mean anything to management and HR. Once you are in the door, either do as you are told or expect to be intimidated to resign.

    Advice to Management

    Read, digest and understand your ethics survey responses. There are directors that seek to build fiefdoms on the backs of employees using language like "you're a failure", "i don't care what you think" and "there's the door, please use it"


  10. Digital Engineering -- Great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Analyst in San Francisco, CA
    Former Employee - Tech Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Western Union full-time (More than a year)

    Pros

    I worked there alongside people who had worked for Symantec and Paypal-- they were highly competent. The office was a great workspace--right next to the water and very open. People were friendly, and the there was a lot of collaboration.

    Cons

    Because the digital engineering office was so new, there was a lot of disorganization during big projects. Also, because a majority of the workers are contractors, people were not always as invested in their work and projects.


  11. Helpful (2)

    Don't plan on staying long

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Western Union full-time (More than 3 years)

    Pros

    Good benefits, competitive pay, flexible hours

    Cons

    Revolving door, no development, detached management

    Advice to Management

    Treat employees more respectfully



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