Western Union Reviews

Updated April 23, 2015
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  1. Helpful (4)

    Could be great but too political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CRM in Denver, CO
    Former Employee - CRM in Denver, CO

    I worked at Western Union full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits and competitive salary

    Cons

    So political, all VPs are competing to have the biggest fiefdom. Very little chance for advancement.

    Advice to Management

    work as one company.

  2. Helpful (1)

    Western Union - a great job with a few caveats.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Englewood, CO
    Current Employee - Anonymous Employee in Englewood, CO

    I have been working at Western Union full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits are insane - great PTO, good Bonus plan (if financial targets are met), tuition reimbursement, etc. Good team members, great location, relaxed-but-still-professional atmosphere. Amazingly good work/life balance.

    Cons

    As with any for-profit corporation, quarterly earnings and re-orgs put most teams on edge and in fear of layoffs. We have just turned the corner from a major transformation/re-org effort, and it seems to be paying off, but it doesn't eliminate the fear of layoffs if we have a bad quarter.

    Advice to Management

    Stop wasting money on "internal marketing" to make us feel good about our products. Focus on talent development instead. Seeing a hard-working colleague laid off only to then see hundreds of thousands of dollars spent on fancy new conference rooms and a "hip" cafeteria is distressing.

    Managers and Directors are fearful of pushing back against VPs when it comes to workloads. We've had major cuts in resources and staff, and have outsourced a number of functions to contractors who quite frankly have not been performing well and we end up having to pick up their slack despite losing people. But it seems as though the "do more with less" mantra and fear of being laid off for not "performing" prevents people from setting and meeting realistic goals. Fast, Good, & Cheap - you can't do all three - pick two or let your managers re-prioritize.

  3. Helpful (5)

    Politically charged. Somehow arrogant and incompetent simultaneously.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Western Union (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pays pretty well, though it kind of has to. Office is nice (SF)

    Cons

    The atrocities in Engineering are unlike anything I've seen. No accountability, cooperation, infrastructure, or even appropriate skill set.

    Advice to Management

    Fix the technical competencies. Seriously, drop everything else and address this first. No progress whatsoever will be made until that happens. I've been at my new job for less than 2 months and have already gotten things done that I couldn't do in 2 years at Western Union.

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  5. Helpful (1)

    western union is the fastest maner to send a receive money world wide.
    For 10 minutes You can send and receive money,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assintent Account in Quincy, MA
    Current Employee - Assintent Account in Quincy, MA

    I have been working at Western Union full-time (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    to obtain a position in a professional environment while utilizing my present skills and knowledge.

    Cons

    culture,training,,,,,and a lot of thinks that feeling me to stay happy,
    it is very interesting ,when work for someone an feeling happy, like your home.

    Advice to Management

    no advice for management

  6. Helpful (7)

    At the verge of collapse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, IT in Englewood, CO
    Former Employee - Director, IT in Englewood, CO

    I worked at Western Union full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Real nice co-workers, descent pay, recently modernized offices.

    Cons

    * CEO & CIO have lost their vision, if they had any to begin with.
    * Technologically they are still stalled in the era of main frames.
    * No innovation or creativity and it is not allowed either.
    * Lots of talks little action.
    * Mid-management are very uneducated with no clear drections (most VPs).
    * Constant lay-offs.

    Advice to Management

    Stay away if you can. ENRON [ Phase II ] is bound to happen at Western Union.

  7. Helpful (3)

    Stalled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in New York, NY
    Former Employee - Project Manager in New York, NY

    I worked at Western Union full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fellow employees on team were smart, engaging, and helpful

    Cons

    Management was not easy to get along with. Cliques were formed amongst Sr. Managers and Supervisors. Advancement would occur if you brown nosed your way into these factions. Also, no training was made available to advance or further your career. You were locked into the position you started with.

    Advice to Management

    Management really needs to listen to suggestions by employees. Training for advancement needs to be addressed.
    No opportunity to further your career.

  8. Helpful (3)

    Unethical company especially in Digital Engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Western Union full-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benefits and pay 24 vacation days

    Cons

    Unethical company especially in Digital Engineering

    Advice to Management

    You need to rid yourself of the engineering leadership down to the Sr. Directors of the Web and Mobile division.

  9. Helpful (2)

    I guess it depends on your department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Union full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    PTO that's it.
    Don't believe the BS with the bonus, .

    Cons

    Did I mention the bonus that they try to inculde as your salary?
    You get a percent of the bonus even if you do great you are going to get a meets on your review and then you lose 20% of your bonus because you didn't get the max review, which is IMPOSSIBLE. Go somewhere that pays you and forget this bonus. The company has to meet all it's targets as well. If everything goes well count on half of what they tell you, that is then taxed at 50%. Get that in your salary somewhere elseTheir benefits are expensive for a family. Everyone that loves them must be single. I am paying over $350 more PER MONTH then my previous company on top of crazy expensive meds. They do nothing for disease management so most companies give you a break and charege nothing for diabetes etc meds this company makes you pay the full mediciation cost.
    Management in my department is negative, no matter how well you do, how many rewards you receive it will be met with a you still need to do x
    There are a ton of men from India working in the department (Go-TECH) that are forming a club one......Reverse racism in the PMO.

    Advice to Management

    Stop the consent lay-offs, every year you are losing valuable talent.

  10. Helpful (2)

    Generous compensation, challenging environment.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Union

    Pros

    Good benefits and compensation, treated fairly by management, has money to spend on technology.

    Cons

    Like any big organization, fellow talent can be a crap shoot. There are some talented folks and also some untalented folks, including in positions of authority.

    Advice to Management

    Choose a direction and stick to it. This company is like a child with ADHD. Each 3 year initiative gets about 1.5 years in and then is dropped while it is only halfway done.

  11. Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Analyst in Washington, DC
    Current Employee - Compliance Analyst in Washington, DC

    I have been working at Western Union full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very nice place to work

    Cons

    The company doesn't feel whole. Lots of work to do it that aspect.

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