Western and Southern Life Reviews

Updated June 30, 2015
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2.9
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Recommend to a friend
Approve of CEO
Western and Southern Life Chairman, President, and CEO John F. Barrett
John F. Barrett
101 Ratings

Pros
  • The company has a good training program (in 12 reviews)

  • Very good training program for new agent (in 12 reviews)

Cons
  • Book of business consists mostly of older, poor people who cannot afford more insurance (in 11 reviews)

  • They constantly struggle to make sales and have an extremely high turnover in the first 3-6 months (in 11 reviews)

More Pros and Cons

177 Employee Reviews

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  1. Featured Review

    Helpful (3)

    GREAT COMPANY

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western and Southern Life

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for with great compensation and benefit package. Straight commission after 8 weeks, so you get out of it what you put into it.

    Cons

    1. To many Sales Managers and Trainers that are doing the training not qualified. The trainers were not successful in the field so they go to Home Office to train others on how to do it.....not good.
    2. Some Home Office personnel need to realize that without the Financial Representatives doing what they do there would be no need for their job.

    Advice to Management

    1. Set up a Mentorship Program using your more successful Financial Representatives as Mentors
    2. Remove unqualified Sales Managers that should not be Sales Managers and put more qualified individuals in that position.
    3. Instill a culture at the Home Office that they are there to support the Field.


  2. Helpful (1)

    Great Pros and Noteworthy Cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western and Southern Life full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    - Fringe benefits are fantastic (on site fitness center including swimming pool, basketball court, weights, and fitness classes, free breakfast/lunch, tuition assistance, discounted parking downtown (no additional charge for downtown events on weekends etc)
    - Unmatched professionalism
    - Defined Pension plan - 15 years of service + age 55 = retirement eligible
    - Layoffs are unheard of and terminations are very rare

    Cons

    This list can be lengthy...
    - Systems are extremely outdated (pcs were recently upgraded from XP early 2015)
    - Mngmt tends to know who they are going to hire prior to a position being posted. In most cases, the position is being posted strictly because they have to.
    - You'll find that promotions are based primarily on cliques versus skills
    - HR is very tight-lipped on pay scales. You are not to ever know the scale of pay otherwise you may have better weight in negotiations which they don't want
    - The Senior Execs are reflective of the entire appearance of the building. Dull/Boring, plain, stuck in the 70's, rigid and cold.
    - Diversity in dress code (suit and tie/mandatory pantyhose), employees, and openness to fresh ideas are non-existent.
    - Health benefits are internally handled and a "fat tax" is assessed to overweight employees based on the BMI chart.
    - Smokers will not be hired... PERIOD
    - Work from home opportunities are not available company wide. All employees are required to come in the office each day.
    - The "do more with less" motto was originated at WS. All employees cringe when someone retires/quits/fired hoping that the position will be backfilled. Otherwise more weight goes to current employees.
    - Environment overall is tense. If you're not dying your hair, consider yourself fortunate or only a matter of time. All employees looked overworked, stressed, and burnt out counting down the days to retirement.

    Turnover would be a lot higher if the retirement package and stability of the company werent so rare in the world.

    Advice to Management

    Become more diverse. More women. Younger ones. Blacks/Hispanics. Asians. Embrace change. We are living in 2010-2020, not embarking upon color tvs and 8 tracks.


  3. Financial Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western and Southern Life full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good products, flexible schedule, fun work environment, friendly people, benefits, paid training.

    Cons

    Training was limited. Management was iffy. Commission only. Lack of advertising. Too much driving. Outdated books of business. Company is stuck in stone age.


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  5. Don't fall
    For the word tracking

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western and Southern Life

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Coming from enterprise . I know all about "word tracking " and the recruiter had good world tracking to get me excited for position .

    Cons

    Takes too long to get paid . 8 weeks between pay checks with a wife is not the business .


  6. Don't work there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western and Southern Life full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Meeting managers from other districts, coaching, learning new skills

    Cons

    Lazy, inefficient and very bureaucratic. A lot of travel, lazy agents


  7. Helpful (2)

    Financial Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Representative
    Former Employee - Financial Representative

    I worked at Western and Southern Life full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You are able to have somewhat of a flexible schedule as long as you have your required appointments. Benefits are on the average of most companies.

    Cons

    Lots of hoops to jump through, inconsistent income, no support from the home office, no help with purchasing leads, lots and lots of turnover of reps and managers.

    Advice to Management

    Upper management, remind the home office folks that they are only there because of the reps doing the work! Remind them that they are not "superior" to the reps!! No reps, no need for them!


  8. Helpful (3)

    great company top of the notch Commission package client-centered powerhouse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western and Southern Life

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    if you have the capacity to handle your own autonomy great career sustainability scalability is there

    Cons

    focus on revenue and growth and not the ratings

    Advice to Management

    look within the organization for true talent


  9. Helpful (1)

    Financial Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Representative in Riverside, CA
    Former Employee - Financial Representative in Riverside, CA

    I worked at Western and Southern Life full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Training, limited income. Something better than nothing which happens at end of training.

    Cons

    Never seen anything like this. High turnover, 90% approx. people working hard only to be hindered by underwriting and micro management. Report #s three times weekly so that Manager can turn in data even if not credible. You cant succeed at this company, they are so conservative, technology out of date, have to buy your own wifi, along with everything else. What I saw were good people that should never have been hired, management that thinks they are successful, some barely surviving financially, business targets low income households, so you constantly chase premium payments and cancellations. Run DONT Walk from this company

    Advice to Management

    Close the company!!


  10. Helpful (4)

    Old Company Stuck In Its Ways Losing Out On New Fresh Blood - Get With The Times

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Western and Southern Life full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Cheap parking, "free" lunch and breakfast, good hours, decent holiday and PTO time, company does a lot for the community

    Cons

    Management that does not understand exactly what it is their own employees do, favoritism, a lot of gossip that includes management (it is basically like high school all over again), dress code is ridiculously strict, pay is not competitive at all, work schedule really is not very flexible, people are promoted based on popularity and not talent, no real training program and not a lot of opportunities for promotions or clear path to move yourself up.

    Advice to Management

    Serious shake ups need to happen and new blood needs to be brought in and put in charge. The company needs to modernize.


  11. Helpful (1)

    remarkable company w/ great incentive and benefits plan

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western and Southern Life full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    incentive plan, benefits, products, and training

    Cons

    management and staff turnover and as a result, the FR's in the bullpen tend to whine



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