Westfield Insurance

  www.westfieldinsurance.com
  www.westfieldinsurance.com

Westfield Insurance Reviews

Updated September 14, 2014
Updated September 14, 2014
44 Reviews
2.9
44 Reviews
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James R. (Jim) Clay
18 Ratings

Employee Reviews

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  1.  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Westfield Center, OH
    Former Employee - Software Developer in Westfield Center, OH

    I worked at Westfield Insurance full-time (more than 10 years)

    Pros

    Excellent work/life balance. Good benefits. Fantastic people.

    Cons

    Management a little full of themselves. Stingy raises despite recent years of profits. Company culture keeps work process stuck in their ways.

    Advice to ManagementAdvice

    Trust and enable your non-management workers more. Stop worrying about span of control. Break the silos.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Company only for the anointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westfield Insurance full-time (more than 8 years)

    Pros

    Somewhat flexible work arrangements and nice coworkers. Good fringe benefits dependent upon your position. Any position, other than a field-based position, is very restricted.

    Cons

    I worked here for 10 years in a service office. Extremely political environment. They advance people to management who have no experience and absolutely the wrong personalities for management. Corporate culture is that of "Yes sir, may I have another?". If you are at all the type to ask "why", even in a very professional manner, this is not the place for you! Any perception by management of dissension in the ranks will cause extreme discomfort. Extremely few, if any, advancement opportunities unless you are one of "the chosen". Very much a good, old boy network mentality. They have been promoting more women into management, most of whom give women managers an extremely poor name, but for female non-managers, it is a very difficult work environment! If you have the choice of working for an insurance company, I would strongly recommend another!

    Advice to ManagementAdvice

    Take a lesson in humility and evaluate the skills and talents of people and where they would be best suited. Don't just talk about empowerment, actually do it. Don't require every decision to be made by committee months after the question was initially asked!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    great amenities but ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westfield Center, OH
    Current Employee - Anonymous Employee in Westfield Center, OH

    I have been working at Westfield Insurance full-time (more than 10 years)

    Pros

    The campus is picturesque, great food and flexible schedules including working from home.

    Cons

    1. Everything becomes a last-minute fire due to a lack of process and clear role definition wheni t comes to decision making. Most decisions are by committee and inevitably at the eleventh hour. This creates tremendous stress on those who need to execute the plans.
    2. An ungodly amount of meetings for the sake of meeting. More time is spent in meetings than doing work. Many meetings are more development in nature, or change management, or leader assessment... when do we actally get the work done? Nights and weekends, that's when.
    3. Not everyone is compensated fairly. There is a $30k gap between myself and some coworkers despite similar experience.

    Advice to ManagementAdvice

    It's not easy to saybwhat the solution is. There is definitely some dysfunction in certain pockets of the company. It seems that more value is placed on saying the right things than actually working hard.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Very interesting corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westfield Insurance full-time (less than an year)

    Pros

    They care about their employees by offering a good benefit package along with perks of working at corporate headquarters. (Dry cleaning, Amish produce for sale, etc.)

    Cons

    They have a unique corporate culture; some free thinkers may not like it. They can be somewhat stuffy, even for an insurance company. They expect a lot from their employees, so slackers need not apply.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    A mostly great place to work, BUT...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Westfield Center, OH
    Former Employee - Anonymous Employee in Westfield Center, OH

    I worked at Westfield Insurance full-time (more than 5 years)

    Pros

    One of the best parts about working for Westfield is that it's not a high-level stress, 24/7 culture. There is a very strong emphasis on work-life balance, there are perks like a free gym, a beautiful campus, a really nice cafeteria, and, if you're lucky, you get to work from home a day a week. Depending on what department you're in, there are also very few expectations of anyone working past 5:30 p.m. Most people don't even have a company phone. Vacation benefits are standard, but they're pretty stingy on sick days. So while I list a lot of cons and am pretty critical of leadership, I'd recommend that people work at Westfield if they want convenience & ease, not much challenge, and aren't looking to climb a ladder somewhere.

    Cons

    The biggest con is the leadership/overall culture at Westfield. Very old-school, VERY conservative, not progressive at all. There's still a major good ol' boys network, and a VERY strong sense from leadership that "we're better than you". There is a lot of talk of empowerment and everyone's ideas are important - but that's all it is: talk. Upper management is pretty arrogant, and is NEVER seen outside their special "wing" of the building except getting coffee in the cafeteria in the morning. The benefits are standard, the compensation is all over the place - some of the hardest workers are way underpaid, some of the positions are way overpaid (just look at the posted ranges on here to see what I mean). They also have a terrible habit of doing a million employee surveys, then doing nothing with the information they get.

    Advice to ManagementAdvice

    Try to be a little more humble and practice what you preach. Stop telling people that they're crucial to the organization, they're important, you want to retain quality people, etc. - and then treating them otherwise. The party-line of "market-based pay" is not fooling anyone anymore. Maybe you sincerely think that people are getting rewarded accordingly for working hard and learning and growing, and that the performance review system is working, but trust me - they're not and it's not. Oh, and one last thing: please stop promoting unqualified people to higher leadership roles just because they've been there forever. It's downright embarrassing. Westfield is the worst example of "The Peter Principle" at work that I've ever seen.

    Recommends
    No opinion of CEO
  7. 1 person found this helpful  

    Worst Insurance Company I ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westfield Insurance full-time (more than 5 years)

    Pros

    If you like living in a bubble and golf, you are set.

    Cons

    Old Boy Network is still alive and well and living at Westfield Insurance. Too many managers are lacking in management skills, let alone basic insurance knowledge. Employees tend to work the system and if they are on the "favored male employee" list, they are fine. No diversity to speak of.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Closed minded culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Westfield Center, OH
    Former Employee - Management in Westfield Center, OH

    I worked at Westfield Insurance full-time (more than 10 years)

    Pros

    Nice facilities & grounds. Free gymn membership. Good cafeteria. Open communications. Low stress. Some friendly people.

    Cons

    Departments reorg (particularly IT) constantly which solves absolutely nothing. Managers/leaders change positions so often it's not funny. This leads to a complete lack of accountability & a lack of credibility. Management positions are uniformly given the Leader title which is quite bizarre. If it made sense everyone would be doing it. That epitomizes the "we are better than everyone else" culture. The dozens of comments on this website referencing the "good old boy culture" are absolutely correct. Success is based on who you know and not what you achieve. If you are a free thinker or don't agree with the management propaganda then you're out. Raises are woefully behind the competition. This company is delusional in their market based pay thinking. Sometimes you need more than relationships to get things done.

    Advice to ManagementAdvice

    Please don't hire new talent from the outside and then expect these employees to conform to the "Westfield Way". Your messages around compensation, benefits and lack of company growth are becoming tired. Employees want strong leadership and not spirit days. A change in culture is needed for this company to remain viable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Middle Market Underwriter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid Market Underwriter in Westfield Center, OH
    Current Employee - Mid Market Underwriter in Westfield Center, OH

    I have been working at Westfield Insurance full-time (more than 3 years)

    Pros

    Stable job with plenty of resources and people willing to help. This is a great company to begin your insurance career with.

    Cons

    Low pay. Little to no annual raise. Slow to promote -need to be part of the good ole boys to advance.

    Advice to ManagementAdvice

    More pay to meet competition.
    Increase underwriting appetite and authority.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Good company, many kind people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westfield Insurance

    Pros

    The people that work here are very kind and caring. The friendly atmosphere makes it very easy to network with other departments. The full time employees enjoy a really nice bonus every year based on company performance. Most employees are full time, and many people seem to move positions. There is a dedicated parking lot for those working with the company 20 years or more, so if you can find your niche, Westfield can be a very loyal company. The building is very secure and a safe place to work.

    Cons

    The company is constantly restructuring and reorganizing to stay ahead of the game. If you are reorganized out of a job, you may apply for other positions - most of the time you can find a place (this is where the networking can benefit). There are a large amount of meetings to discuss topics, even pre-meetings to meetings and post-meetings, change happens slowly and isn't always transparent.

    Advice to ManagementAdvice

    I have read other reviews referring to the "good old boy network", I think this is being changed - just be cautious not to replace it with new one, it will amount to just the same old routine.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good place to work, but political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westfield Center, OH
    Current Employee - Anonymous Employee in Westfield Center, OH

    I have been working at Westfield Insurance full-time (more than 8 years)

    Pros

    Westfield is large enough to invest in its future and small enough that individuals can make a difference.

    Cons

    The organization is very siloed. Current leaders do not work well together.

    Recommends
    Neutral Outlook
    No opinion of CEO

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