Westfield Insurance Reviews

Updated June 24, 2015
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3.1
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Recommend to a friend
Approve of CEO
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James R. (Jim) Clay
21 Ratings

Pros
  • Work/life balance for majority of employees (in 10 reviews)

  • Work/life balance strongly supported along with good benefits and salary (in 10 reviews)

Cons
  • To be a manager, seems you must fit into the good old boy and girl network (in 4 reviews)

  • Over the last 7 years the trend has changed and most management positions are filled from outside (in 3 reviews)

More Pros and Cons

53 Employee Reviews

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  1. The company is a good company but is in transition.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Westfield Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    bonus benefits culture life insurance pension

    Cons

    claim audits and management claims system technology

    Advice to Management

    Train your managers


  2. Helpful (4)

    Decent place if you're part of the good old boys club

    Former Employee - Business Development Marketing Manager Trainee in Westfield Center, OH
    Former Employee - Business Development Marketing Manager Trainee in Westfield Center, OH

    I worked at Westfield Insurance full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice facilities, on-site cafeteria and gym are nice, golf course if you can afford it. There are some really nice people that work hard for no money.

    Cons

    If you are not appointed one of the "boys club" when you start there right away, then you will sit and fester in your current position forever. The favoritism is disgusting as you sit and watch high performers get overlooked for incompetent fools for promotions. They adhere to the mantra that if you're an idiot and they don't know what to do with you, then they just push you upward so you are someone else's headache. Many great employees burn out or leave because of it.

    Advice to Management

    Get with the modern age with employee satisfaction and build programs that cultivate your top talent and not oppress them.


  3. Helpful (1)

    Dishwasher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westfield Insurance part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very friendly environment and the management is great

    Cons

    Late Hours, min wage. Very dirty work. I always told new dishwasher to leave your dignity at the door


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A great environment and great culture

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westfield Insurance

    Pros

    Very relaxed environment. Casual dress. Other employees very friendly.

    Cons

    It took several days after starting to have full computer access to do my job.


  6. Great organization but watch your individual manager.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westfield Center, OH
    Current Employee - Anonymous Employee in Westfield Center, OH

    I have been working at Westfield Insurance full-time (More than 3 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Very stable, long standing organization. Growing slowly but they recognize a good work-life balance. Overall the CEO and senior leadership "get it" but individual areas can be a challenge.

    Cons

    Watch the individual manager that you are working for. If you are being brought in from the outside, is it because no one wants to work for the "leader" of that area? That is what I saw from time to time. If you have been there under 10 years, some will not even want to deal with a "newby".

    Advice to Management

    Continue to clear out the older deadwood. Just because someone was good in one area doesn't mean they should be managing people in another.


  7. Helpful (2)

    just dont get it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westfield Insurance

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Company car, flexible work schedule, good benefits

    Cons

    excessive workloads, higher managers that are not experienced enough to handle complex claims

    Advice to Management

    your managers should be your most experienced people or at least near the top, you can't supervise a file if you don't understand the issues nor the time it takes to outline all the issues you have to dummie down these files in order for your manager to understand which takes a considerable amount of time


  8. Helpful (1)

    Great company, especially if you work in IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Department
    Current Employee - IT Department

    I have been working at Westfield Insurance full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I love the FlexTime option. As long as you work your 40 hours (if you are an hourly employee) they are flexible for dealing with things like doctors appointments, family emergencies, etc. When they say they promote a work-life balance they really mean it. Employees are given a lot of opportunity for training and certifications, with the leaders budgeting a certain amount for. I can only speak to the salary in IT, but I feel it is extremely fair and they do market re-evaluations to make sure it stays competitive.

    Cons

    Some of the departments are really mis-managed and it's apparent to those of us outside the departments. I'm not sure why leadership seems to be blind to the issues.

    Advice to Management

    It should be a red flag when multiple people in one department are quitting in rapid succession.


  9. Internship experience (software development)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westfield Insurance

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Nice people. Good treatment and mentor. Small development team

    Cons

    HR doesn't know how to handle foreign students. I wasn't requesting a visa and could continue working for 2 years after graduation. But their HR didn't want any potential liability and rejected me. (It could be that my understanding of some legal process is totally wrong.)


  10. Helpful (8)

    Worst Employment Experience. Hostile, toxic, negative environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westfield Insurance full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pretty campus, on-campus gym, good cafeteria, not enough to make up for the cons.

    Cons

    Closed mind, power hungry, ego driven leadership. Very politically driven agenda. Leadership does not take accountability for poor decision making and lack of vision. Hostile and toxic work environment. No team collaboration encouraged- each department operates as their own which creates a very divided and independant environment. The "Westfield Way" is demonstrated through very entitled, ego and power driven decision making. Multiple layers of disfunction, it is truly a surprise that the company makes any profit. Lots of managers that move around a lot with very few workers to get the work done. Not rewarding or fulfilling in any way. Very flat organization leadership with lots of conflict. Creative thinking is not appreciated.

    Advice to Management

    You have good people who like what they do and are willing to work hard, start listening to their solutions, admitting that you need to course correct and get out of their way so they can plan the work and work the plan. Actions speak louder than words, stop the lip service and take some action to correct the problems. Understand that what you want and what you need are totally different but if you would listen to the employees you would know that.


  11. Helpful (7)

    Amazing home office, but constant change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Westfield Center, OH
    Former Employee - Supervisor in Westfield Center, OH

    I worked at Westfield Insurance full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Beautiful campus, with many perks (workout center, onsite cafeteria, flex time, profit sharing for some). Secure company with over 150 years of history. Many employees have over 30 years of longevity. Great opportunities for training and possible advancement. Internal job postings.

    Cons

    Very siloed departments. Middle management is constantly changing. Major department changes happen all the time. Upper level management is very disconnected. Changing departments is hard. Long-time employees don't realize how wonderful the benefits are.

    Advice to Management

    Stop reorganizing and work with the teams you have. Bring the executives out of the executive wing.



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