Westlake Services

  www.westlakefinancial.com
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Westlake Services Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

2.5 28 reviews

45% Approve of the CEO

Westlake Services Chairman Don Hankey

Don Hankey

(11 ratings)

48% of employees recommend this company to a friend
28 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Great Place to Build Experience, but you get Treated like a Child

    30's Collector (Former Employee) Los Angeles, CA

    ProsThe Money is Great if you work hard

    ConsManagement Sucks, High Turnover Rate

    Advice to Senior ManagementLearn to manage and care for your workers, We too have feelings and personal lives.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Lots of fun but sometimes little structure

    Anonymous Employee (Current Employee)

    ProsCulture is very relaxed. Uncapped commission. Lots of freedom, flexibility, and autonomy. Training/Christmas trips are really great!!!

    ConsHard to move up, your salary gets chopped in half after a year, no clear direction, very little constructive feedback, don't value people but more so numbers!!!

    Advice to Senior ManagementClear concise communicate will take you to the next level! Don't make everything about DEALS ...DEALS....DEALS!!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    A very stressful and unrewarding experience

    Account (Former Employee)

    ProsThere is a small chance you could make a lot of money working here.

    ConsThe company hires people, especially sales people, expecting to fire most of them. They do not train well, instead adopting a "sink or swim" approach. They have never been able to figure out why staff succeed or fail. Their product is not competitive, there are many other loan companies with better interest rates. Their back end staff to manage the loan is filled with very lowly compensated people who are both not well trained and afraid to speak out about the mistakes they see, so sales staff suffer the consequences by losing the accounts they work so hard to secure. The end users, the auto buyers who use Westlake, HATE the company. Westlake's business model involves a significant amount of activity designed to exploit people who frankly should not be allowed to buy a car, they regularly ruin people in the name of making money.

    Advice to Senior ManagementFind a way to serve the public, not be evil.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    good for entry level

    Dam (Current Employee)

    Proswill look good on a resume and not micromanaged

    Consdriving own vehicle and low base after guarantee is gone

    Advice to Senior Managementdon't keep pushing for what people do 100 deals do, they have been there for years and have a dealer base.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Bad

    Anonymous Employee (Former Employee)

    ProsGood salary. (wish there was more to say, but that is really it)

    Cons- benefits were bad
    - executives did not care about workers
    - company is very disorganized
    - A lot of the co-workers are rude and impolite

    Advice to Senior ManagementPay attention to your employees more. Their morale is very low.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Westlake is a great company if you like sales with commission only.

    Anonymous Employee (Former Employee)

    ProsGreat opportunity to make alot of money.

    ConsVery difficult to build a dealer base and start making a decent pay check.

    Advice to Senior ManagementMore trainings need to happen.

     

    Good company for development

    Management Analyst (Former Employee)

    Prosnice people, good location, lots of transparency throughout different departments of the company. Overall, good company to start to help progress career through learning and developing your skills previously learned.

    Conslower salary, little room for promotion, few employee benefits, sometimes not much control over tasks at hand. Overall, do not plan to stay here for the length of your career, however not a bad place to get your feet wet and experience a profitable business in the LA area.

    Advice to Senior ManagementMore employee benefits and perks would cause greater retention

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great office environment!

    Intern (Former Employee) Los Angeles, CA

    ProsCo-Workers have a great balance between fun and business. Got to sit in on meetings with upper management.

    ConsIt is difficult to park without a parking pass (and they are limited).

    Advice to Senior ManagementGood job.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Horrible company to work for

    Dealer Account Manager (Former Employee) Jackson, MS

    ProsThis job is a good starter job to gain experience and then move on to a more reputable company to build a career.

    ConsWestlake is strictly about the money and people do not matter at all. They do not keep employees as you can read from the many reviews. A company like Credit Acceptance Corporation have long tenured employees but Westlake loads up a market and it's a fight to see who survives just like an auto dealer who loads up the sales floor. Nothing really positive about this company.

    Advice to Senior ManagementTreat employees the way you would like to be treated

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Disapproves of CEO

    1 person found this helpful  

    Sr collection Manager

    Sr Colllection Manager (Former Employee) East Los Angeles, CA

    ProsMoney - lots of incentives, opportunity to move up the ladder and get experience. Benefits only if your single are great.

    ConsThey will treat you poorly make you want to jump off the roof. Location is bad. Moral is very low since 2013.

    Advice to Senior ManagementCare more about staff and people and have a plan that includes the people who make your company the success it is/was

    – I'm optimistic about the outlook for this company

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