Westlake Services

  www.westlakefinancial.com
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Westlake Services Reviews

Updated July 27, 2014
Updated July 27, 2014
29 Reviews

2.5
29 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Westlake Services Chairman Don Hankey
Don Hankey
12 Ratings

Employee Reviews

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  1.  

    I was part of a strike team that was able to bring down Westlake 30 days Delinquency of 60,000,000.00 to 26,000,000.00

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collector  in  Los Angeles, CA
    Former Employee - Collector in Los Angeles, CA

    Pros

    This Company gives everyone a chance to work & grow.

    Cons

    Challenges are mainly with in your self to stay competitive constantly with rest.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great Place to Build Experience, but you get Treated like a Child

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - 30's Collector  in  Los Angeles, CA
    Former Employee - 30's Collector in Los Angeles, CA

    Pros

    The Money is Great if you work hard

    Cons

    Management Sucks, High Turnover Rate

    Advice to ManagementAdvice

    Learn to manage and care for your workers, We too have feelings and personal lives.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Lots of fun but sometimes little structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Culture is very relaxed. Uncapped commission. Lots of freedom, flexibility, and autonomy. Training/Christmas trips are really great!!!

    Cons

    Hard to move up, your salary gets chopped in half after a year, no clear direction, very little constructive feedback, don't value people but more so numbers!!!

    Advice to ManagementAdvice

    Clear concise communicate will take you to the next level! Don't make everything about DEALS ...DEALS....DEALS!!!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    A very stressful and unrewarding experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account
    Former Employee - Account

    Pros

    There is a small chance you could make a lot of money working here.

    Cons

    The company hires people, especially sales people, expecting to fire most of them. They do not train well, instead adopting a "sink or swim" approach. They have never been able to figure out why staff succeed or fail. Their product is not competitive, there are many other loan companies with better interest rates. Their back end staff to manage the loan is filled with very lowly compensated people who are both not well trained and afraid to speak out about the mistakes they see, so sales staff suffer the consequences by losing the accounts they work so hard to secure. The end users, the auto buyers who use Westlake, HATE the company. Westlake's business model involves a significant amount of activity designed to exploit people who frankly should not be allowed to buy a car, they regularly ruin people in the name of making money.

    Advice to ManagementAdvice

    Find a way to serve the public, not be evil.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    good for entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dam
    Current Employee - Dam

    Pros

    will look good on a resume and not micromanaged

    Cons

    driving own vehicle and low base after guarantee is gone

    Advice to ManagementAdvice

    don't keep pushing for what people do 100 deals do, they have been there for years and have a dealer base.

    Recommends
    Neutral Outlook
  7.  

    Westlake is a great company if you like sales with commission only.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great opportunity to make alot of money.

    Cons

    Very difficult to build a dealer base and start making a decent pay check.

    Advice to ManagementAdvice

    More trainings need to happen.

  8.  

    Great office environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Los Angeles, CA
    Former Employee - Intern in Los Angeles, CA

    Pros

    Co-Workers have a great balance between fun and business. Got to sit in on meetings with upper management.

    Cons

    It is difficult to park without a parking pass (and they are limited).

    Advice to ManagementAdvice

    Good job.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good company for development

    Former Employee - Management Analyst
    Former Employee - Management Analyst

    Pros

    nice people, good location, lots of transparency throughout different departments of the company. Overall, good company to start to help progress career through learning and developing your skills previously learned.

    Cons

    lower salary, little room for promotion, few employee benefits, sometimes not much control over tasks at hand. Overall, do not plan to stay here for the length of your career, however not a bad place to get your feet wet and experience a profitable business in the LA area.

    Advice to ManagementAdvice

    More employee benefits and perks would cause greater retention

  10.  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good salary. (wish there was more to say, but that is really it)

    Cons

    - benefits were bad
    - executives did not care about workers
    - company is very disorganized
    - A lot of the co-workers are rude and impolite

    Advice to ManagementAdvice

    Pay attention to your employees more. Their morale is very low.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Horrible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dealer Account Manager  in  Jackson, MS
    Former Employee - Dealer Account Manager in Jackson, MS

    Pros

    This job is a good starter job to gain experience and then move on to a more reputable company to build a career.

    Cons

    Westlake is strictly about the money and people do not matter at all. They do not keep employees as you can read from the many reviews. A company like Credit Acceptance Corporation have long tenured employees but Westlake loads up a market and it's a fight to see who survives just like an auto dealer who loads up the sales floor. Nothing really positive about this company.

    Advice to ManagementAdvice

    Treat employees the way you would like to be treated

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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