Westlake Services Reviews

Updated April 28, 2015
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2.5
50 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Westlake Services Chairman Don Hankey
Don Hankey
22 Ratings

Pros
  • Good people, Technology lot of chance to learn java web app dev (in 3 reviews)

  • Using the "Three P's" above, this company will continue to grow and make A LOT of money, because, unfortunately, this stuff actually works (in 2 reviews)

Cons
  • Do not work here if you have an education and do not want to be surrounded by greed and used car salesman (in 2 reviews)

  • Employee turnover is extremely high, especially for the sales department (in 2 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Risk Analyst in Los Angeles, CA
    Current Employee - Financial Risk Analyst in Los Angeles, CA

    I have been working at Westlake Services full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Always something new to work on, hard work is rewarded, hours are reasonable, people are wonderful (smart, social, driven).

    Cons

    Parking situation is awful. Company forces employees to park at a dirt lot in Koreatown and shuttle for 15 minutes down Wilshire. Training for anyone but a sales rep is non-existent. Ethically not the best industry. Company is OpEx driven which mean investment in innovation, research, etc. is minimal.

    Advice to Management

    The company is so focused on meeting growth targets (even though it's a private company). It really felt that the company cared more about the investors than the employees. Company generates a very solid profit. The company minimally could invest in a more formalized training program and a more convenient parking situation. The company moves at such a fast pace in trying new things out that many errors are made along the way. A more organized approach could really do wonders for employee moral.

  2. Customer Service / Collections/ Call Centers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westlake Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment to work for

    Cons

    no negative comments , all good

    Advice to Management

    keep up the good work

  3. Interesting experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westlake Services

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Flexible schedule, opportunity to make decent money

    Cons

    Horrible communication between management and employees, sketchy business practices

    Advice to Management

    Change your business plan

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Not very respected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Westlake Services

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Not stuck in an office all day.

    Cons

    Could harldy get anyone on the phone at home office. Impossible to get deals done. Management too concerned with reports and salesforce. Getting beat by competition was an everyday battle.

  6. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westlake Services full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great concept of niche finance opportunities.

    Cons

    We got ousted by the competition regurlarly. Management was not honest in their dealings with us and our dealers in a regular basis.

    Advice to Management

    Pull your heads out and realize that you are not the only niche finance company!

  7. Helpful (1)

    Great people and work ethnic

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westlake Services

    Pros

    Healthy breakfast, coffee, people will to teach and many things to do.

    Cons

    I was looking for something else

  8. Dealer Account rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westlake Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    So many if you are a entrepreneur I left the company after I excelled in a 6 months period of time.
    I left for more money I remorse everyday I like the culture kept me pumped up on a daily basis
    the VP of sales really keeps things on a good perspective.

    Cons

    Salary descends but really performance based, Hey it sales it should be !

    Advice to Management

    Pay should be the same for Franchise and Independent reps.

  9. Helpful (1)

    Egotistical Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dealer Account Manager in Los Angeles, CA
    Current Employee - Dealer Account Manager in Los Angeles, CA

    I have been working at Westlake Services

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -Company trips and social outings.
    -Good place to learn about auto finance industry.

    Cons

    -The pay is the worst.
    -The service and products offered are horrible and not competative with other finance companies. High rates and even higher fees, dealers will run from my phone calls.
    -Managment has little respect towards employees and sees them as numbers. They live for this company and will do anything to make themeselves look good in front of the CEO. It is pathetic. They will squeeze every last bit of energy out of you and make you feel as if you are at the bottom of the barrel. As a male with thick skin, I try not to let things get to me. One of my managers is a bitter woman who treats people as if they were scum. Very unprofessional and I question who lets some of these people move up in the company.
    -Must be on call for dealers even on weekends without additional pay.
    -Low moral enviromnent. There are good people who work here but the culture is overall low moral.
    -Lack of true leadership skills.

    Advice to Management

    Do not try to acheive success by bullying and intimidating people. It will only cause people to leave. I have been with the company about a year and am leaving soon as many do.

  10. Professional, invested, hard-working

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Car Title Administrator – Funding Coordinator in Los Angeles, CA
    Former Employee - Car Title Administrator – Funding Coordinator in Los Angeles, CA

    I worked at Westlake Services full-time (Less than a year)

    Pros

    * My manager took the time to teach me the basic of the job.
    * I was provided with independent work though if I had a question, I could ask my specially-assigned supervisor.
    * Everyone was hard-working and friendly.
    * My manager was invested to see me succeed and included me in some relevant meetings of his team.

    Cons

    I don't have anything negative to say because I didn't work there for very long.

  11. It's an awesome experience staying in Westlake

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Los Angeles, CA
    Former Employee - Senior Financial Analyst in Los Angeles, CA

    I worked at Westlake Services full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good atmosphere. Supporting environment. A chance to learn about business from the executive level of view. Actively involved in all business in every aspect of the business operation

    Cons

    I should better use the time to learn more and improve myself more. Sometimes, there is some work that is not very challenging and efficient.

    Advice to Management

    Keep it going. I really enjoyed in working in Westlake!

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