Westpac Banking
3.3 of 5 59 reviews
www.westpac.com.au Sydney, Australia 5000+ Employees

Westpac Banking Reviews

Updated Apr 14, 2014
Westpac Banking – Sydney – “Westpac Community Day”

All Employees Current Employees Only

3.3 59 reviews

                             

72% Approve of the CEO

Westpac Banking Managing Director and CEO Gail P. Kelly

Gail P. Kelly

(36 ratings)

65% of employees recommend this company to a friend
59 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Good Work/Life Balance, really suited to people with families"
    in 12 reviews
  • "convenient but have to stay very late"
    in 3 reviews
Cons:
  • "This is the domestic commercial bank for people who want work life balance"
    in 3 reviews
  • "Weak middle and senior management"
    in 4 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

A deceitful culture

Human Resources (Former Employee)
Sydney (Australia)

I worked at Westpac Banking full-time for more than 5 years

ProsLarge enough to provide workplace flexibility

ConsHas a culture where it appears that people are agreeing, smiling and saying yes whilst actually working out how to prevent the activity from happening

Advice to Senior ManagementPromote honesty and integrity from the top

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great company to work for!

Lender (Current Employee)
Auckland (New Zealand)

I have been working at Westpac Banking full-time for more than a year

ProsAwesome working enviroment with heaps of training opportunities.

ConsA very conservative and reactive bank.

Advice to Senior ManagementWestpac has excellent leadership with great vision but slow to filter down the chain of command which can lead to reactiveness for the frontline staff.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Highly political, focus on governance/process rather than achieving outcomes, cronyism, rewards style over substance

Project Roles (Former Employee)
Sydney (Australia)

I worked at Westpac Banking full-time for more than 3 years

ProsWestpac Group's many businesses (St George, BTFG, Rams, BankSA, Asgard, etc) provide great opportunity to move across retail and business banking brands, as well as into wealth management and financial advice industries.

Great place to work in projects as PM or BA because there are always projects going on within the different brands, and industries under the Westpac banner.

ConsProbably the worst culture I've ever experienced. Culture of credit-stealing, cronyism, politics. Rewards and promotes people who are loud and arrogant over people who are intelligent yet humble.
Extremely political environment, no one wants to take accountability but everyone wants authority over decisions, and be a 'sign off'.
Westpac want to be the number 1 service provider in Australia, yet are no better than number 2 in any major market. And they're only number 2 in markets where their size helps them compete.
Westpac people actually think Westpac is a really smart and successful organisation. It's not. It's competitive by virtue of its size.

Advice to Senior ManagementTry to change the Westpac Bank culture towards a BTFG or even St George culture. Leave those brands and their businesses alone - there is a reason you bought them.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

We want your feedback – Are these company reviews helpful to you?  Yes | No
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Associate Network Engineer

Network Engineer (Former Employee)
Sydney (Australia)

I worked at Westpac Banking full-time for more than 3 years

ProsAmazing people, good exposure to IT

ConsRestricting culture, bureaucracy, lack of IT focus

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

First time working in a large company, exceeded my expectations especially culture

Relationship Banking Graduate (Current Employee)
Melbourne (Australia)

I have been working at Westpac Banking full-time for less than a year

ProsWork amongst highly experienced professionals who are more than willing to share their knowledge

ConsThere is culture change within the teams where some teams are much more highly motivated and driven than others.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

On balance - positive

Manager (Former Employee)
Sydney (Australia)

I worked at Westpac Banking full-time for more than 8 years

ProsOf all the organisations that I have worked for, Westpac has the best balance. Given it's size, there are pockets of good and bad leadership. The trick is to find the good.
I was particularly proud of Westpac's commitment to the community and supporting diversity in the work place.

ConsThere are way too many pockets of bad leadership and you need to be able to play the political game.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great

Team Leader (Former Employee)
Adelaide (Australia)

I worked at Westpac Banking full-time for more than 3 years

ProsGreat at promoting staff, money is fantastic

ConsLong hours required but if you are dedicated this should not be a problem

Advice to Senior Managementnone

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

A lot of opportunities. But need to play the game to get to the top in some business units.

Finance Manager (Current Employee)
Sydney (Australia)

I have been working at Westpac Banking full-time for more than 5 years

ProsExposure to various roles and able to learn and grow

ConsTalent retention need to improve

Advice to Senior ManagementFocus on people more and reward for performance

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

2 people found this helpful  

Mixed experiences. Plenty of great people but it did feel like there is too much dead wood in there.

Anonymous Employee (Former Employee)
Sydney (Australia)

I worked at Westpac Banking full-time for more than a year

ProsThey are trying to be an employee friendly bank. They want to look after their staff and give them flexibility and a good work/life balance. Depending on team this could be the case or it could be lip service only so it is worth getting clear views from your manager.

On the whole there was a healthy atmosphere at a personal level but a lot of career grumbling. It seemed to suit people that were looking for a quiet life.

ConsReally slow to change anything and the bureaucracy was heavy. A lot of effort seemed to be around managing how targets were reported rather than building the business itself as this was easier than implementing actual change. Because of this I didn't feel I was increasing my personal skill set and would learn more at other companies.

Advice to Senior ManagementSet clear goals and let employees work to those. Management should focus on making sure the tools and systems are in place and avoid having too many 'interested' decision makers about. Make sure the focus is on what will affect the game, not hot topics.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

fullfilling, rewarding, limited work life balance

Finance Manager (Former Employee)
Sydney (Australia)

I worked at Westpac Banking full-time for more than a year

ProsMarket rate salaries for finance, good formal learning and development opportunites and investment in systems, good leadership team

Conslong work hours, minimal work life balance, finance department did not seem to receive fair share of bonus pool,

Advice to Senior ManagementInvest more in succession planning, consider the long hours support team are working - which is not productively sustainable

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Westpac Banking? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Westpac Banking reviews and ratings — including employee satisfaction and approval rating for Westpac Banking CEO Gail P. Kelly. All 59 reviews posted anonymously by Westpac Banking employees.