Westpac Banking Reviews

Updated March 22, 2015
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3.4
113 Reviews
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Westpac Banking Managing Director and CEO Gail P. Kelly
Gail P. Kelly
64 Ratings

Pros
  • If you're willing to work hard and efficiently then your work life balance can be fantastic (in 19 reviews)

  • Great people, effective training (in 4 reviews)

Cons
  • No responsibility taken by senior management - finger is always pointed at others (in 7 reviews)

  • This is the domestic commercial bank for people who want work life balance (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westpac Banking full-time (less than a year)

    Pros

    Exposure to different business units

    Cons

    Need to define roles and responsibilities of the department better to reduce redundancies in work scope

    Recommends
    Neutral Outlook
  2. It's an Australian Commercial Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Westpac Banking full-time (more than 8 years)

    Pros

    Depending on the area you work in, there's lots of opportunity to get exposure to a range of products and functions across the bank. Reasonable work life balance. The maternity and working arrangements are very generous if you're a younger woman starting a family.

    Cons

    As a few other people have mentioned, it can be ridiculously bureaucratic. Decision making is a long, protracted process, which seems to be an attempt at avoiding responsibility by mutualising everything. Information hoarding and "managing up" are common.

    Advice to ManagementAdvice

    Give staff their autonomy, but make them accountable for their decisions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Manager in Sydney (Australia)
    Former Employee - Event Manager in Sydney (Australia)

    I worked at Westpac Banking

    Pros

    Teamwork, leadership & work life balance

    Cons

    It was a contract so I couldnt stay

    Recommends
    Approves of CEO
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  5. worked at westpac

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Brisbane (Australia)
    Current Employee - Teller in Brisbane (Australia)

    I have been working at Westpac Banking

    Pros

    Easy hours, mostly start at 8.30am and finish no later than 5.30pm but if you need to finish earlier this is not a problem.
    I worked with great people who were very considerate of family and allowing time off where necessary.

    Cons

    Sales targets are no fun.

    Advice to ManagementAdvice

    pay attention to those motivated employees looking for career progession and you wont lose so many employees. Also have relieving staff for illness and holidays

    Recommends
    Neutral Outlook
    Approves of CEO
  6. Innovative technology team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at Westpac Banking

    Pros

    Technical teams in technology has really good work-life balance, friendly team and supportive culture. Lots of networking events, good for career development and seeking support.

    Cons

    Could focus more on customer related services and innovation

    Recommends
    Positive Outlook
    No opinion of CEO
  7. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Sydney (Australia)
    Former Employee - Associate in Sydney (Australia)

    I worked at Westpac Banking full-time (more than a year)

    Pros

    great staff benefits including mortgage discounts. shiny head office building

    Cons

    have to deal with a lot of bank tellers etc. as it is a retail bank

    Advice to ManagementAdvice

    avoid politics

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Great experience, leadership development and career opportunities for candidates that work hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Sydney (Australia)
    Current Employee - Manager in Sydney (Australia)

    I have been working at Westpac Banking

    Pros

    Very warm work atmosphere, supportive environment, easy to excel for hard working and committed employees.

    Cons

    Sometimes lacks performance culture, and has a consensus-driven decision making process. Lots of great ideas, sometimes poor follow-through.

    Advice to ManagementAdvice

    Develop better performance culture and focus on empowering individual decision making at each management level.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Incompetent leadership and unhealthy workplace culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Consultant in Bedford Park (Australia)
    Former Employee - Customer Service Consultant in Bedford Park (Australia)

    I worked at Westpac Banking full-time (more than a year)

    Pros

    Good pay
    Many employee benefits
    Offices are generally nice

    Cons

    Widespread misconduct
    Disregard for government regulations
    Discussing private customer details during gossip
    Mental harrasment

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. software developer

    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Westpac Banking as a contractor (more than a year)

    Pros

    they pay relatively good rate

    Cons

    cumbersome security decreases productivity,
    politics,

  11. Fantastic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Westpac Banking

    Pros

    Great people - very smart, care about each other, great motivation

    Cons

    Financial sector - exposed to fluctuations in staffing levels - not always a safe bet for contractors

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook

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