Whataburger Reviews

Current Employee – been working at Whataburger full-time

Pros – Everyone treats each other like family. Everyone knows each other and is always there to help.

Cons – If you can't stand pressure or some stress this isn't the job for you.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Whataburger part-time for more than 3 years

Pros – Friendly and team-based environment. If you're a snail, then fast food isn't for you. Active and energetic attitude is required.

Cons – It can get a bit hectic sometime.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Whataburger full-time for more than a year

Pros – Fast-paced, good for building multi-tasking managerial experience to move on to something better, and that's about it.

Cons – Nearly impossible-to acheive workloads & company requirements, cut-to-the-bone labor, constant staffing issues, a 24-hour establishment...so say goodbye to personal/down time.

Overall, very poor employee/management morale throughout, due to stress.

Advice to Senior Management – Corporate is in Texas, and even if they could hear you, they don't want to. From what I understand, this company used to operate under a completely different standard--they actually valued their employees. No more.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Whataburger full-time for more than a year

Pros – 40 hours a week, or at least very close to 40.
Most people do what they're supposed to do

Cons – Incompetent Managers
Incompetent Shift Leaders
Extremely Sensitive Customers
Jealous Co-Workers

Advice to Senior Management – If there is a problem with an employee, you should address it with that employee.
Stay away from Gossip.
Stay away from Drama.
Give the ones who work hard recognition.
Stay away from Hear-Say.

No, I would not recommend this company to a friend

Current Employee – been working at Whataburger part-time for more than 3 years

Pros – - never boring
- very busy
- friendly co-workers

Cons – - working holidays & usually busier
- working late nights

Advice to Senior Management – Trust employees more

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Whataburger part-time for more than a year

Pros – Good company that works well with their employees, provides upward mobility within company, good way to get experience with customer service, and it keeps you on your feet with the amount of traffic they have through there

Cons – Food service industry, so not the most fun

Yes, I would recommend this company to a friend

Former Employee – worked at Whataburger full-time for less than a year

Pros – Pay is decent and the potential for a lot of overtime.

Cons – Long hours (sometimes 24 hours) and being called out at all hours of the day and night.

Advice to Senior Management – In my opinion, having been an Equipment Technician, you cannot keep your restaurants open 24 hours a day, 7 days a week, 364 days a year and expect the equipment to operate safely and properly, much less to be clean and sanitary. To Whataburger's credit, they are closed Christmas day. In all honesty, I don't know how some of the restaurants pass the health inspection. The fryers were the grossest pieces of equipment I had ever seen in my 28 years in the restaurant equipment repair business. The grills weren't much better, along with the walk-in-coolers and freezers. Whataburger expects their technicians to work on equipment in small kitchens while the kitchen staff literally step on you. When working on a hot fryer or around live electrical circuits, that can be a dangerous scenario.

The restaurant managers and area managers are not your friends if you're an Equipment Technician. You are the enemy because every minute you spend in the restaurants is money out of their pockets. The maintenance division of Whataburger is a separate company, independent of their restaurants. Service calls and equipment preventative maintenance time are billed to the restaurant, so even though the managers need you there to repair or maintain a piece of equipment, they treat the technicians like they're robbing them of their profits and bonuses which, in reality, they are. That's because Whataburger holds it against their restaurant managers whenever they have too many instances of equipment breakdowns and the costs of repairs come off the restaurant's bottom lines. Manager bonuses are affected, also.

In addition, you are expected to work around the clock, if necessary. Several times I worked 24 straight hours with no sleep. Whenever that happened, your supervisor expects you to "give" some hours to the company so it looks better for him. As I said, the pay is decent and you can make a fairly good living being an Equipment Technician, but don't expect to have a lot of time to have a life beyond Whataburger. However, if you're single, young and you don't expect to have a life, Whataburger can be a great place to work.

No, I would not recommend this company to a friend

Current Employee – been working at Whataburger part-time for less than a year

Pros – Its okay so far, everyone likes to laugh and joke but we get our work done :)
I like my job

Cons – nothing nothing nothing nothing nothong its awesome as is. i wouldnt want to work anywhere else

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Whataburger full-time for more than 7 years

Pros – There have to be some, but I cannot think of any since Mrs. Dobson passed...the company has become nonfamily oriented, more corporatist.

Cons – The passing of Mrs. Dobson has allowed the more greedy portion of the family to take over. Wage reductions, indifference to employees and "family members" has become common place. Are you orange enough? The employees would be if they were not black and blue from the corporate drones.

Advice to Senior Management – Remember where the company started, family values and caring for employees. Mrs. Dobson is turning in her grave.

No, I would not recommend this company to a friend

Former Employee – worked at Whataburger part-time for less than a year

Pros – This company promotes from within and this is great. This company has management that are great role models and that want to help you succeed.

Cons – Every place has people that are just there to get a check. I worked with a member of management that did not care to train or help with aadvancement.

Advice to Senior Management – When you are doing your interview look for thoses red flags so that you do not have someone in management that does not care.