Whataburger Reviews
Updated Feb 8, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 43 ratings Employees are "Satisfied" |
CEO Rating
Based on 2 ratings
CEO |
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Pros
i love to work at whataburger because my other team members are all friendly and so are my managers everyone is so friendly to me and i get along with everyone. and w eget paid weekly!!
Cons
30 minute breaks but sometimes it takes forever for your food to come out.
Advice to Senior Management
if whataburger delivered we would make alot of money!!
Pros
The pay was slightly more than other area fast food places. Easy to work around your schedule. The store is much cleaner than other places.
Cons
Unfair advancement oppurtunitys. The regional supervisor would usually only promote women at my store, he had unethical business practices. They would promote high school dropouts over college students. Had unrealistic goals for the crew to reach. Managers would be playing on the internet at work and leave just a few people to do the work.
Advice to Senior Management
They should have better middle management, have more ethical and professional people working, dont promote on good looks, instead promote on skill of the job.
Pros
Can be a good first job as it was for me. It's a paycheck.
Cons
Terrible leadership and high turnover, as is any fast food restaurant. A lot of butt kissing.
Advice to Senior Management
Get some management.
Pros
Friendly family like atmosphere between employees and managers.
50% Discount anytime.
True to the open door policy.
Flexible with wit outside activities such as school church etc.
Cons
Sometimes no time for a break and you are working hard just about the whole time.
Can be fast paced and stressful.
Burns...
Advice to Senior Management
Realize that we are not perfect and be more relaxed when mistakes arise.
Do more things to bring the staff together more contests, team exercises, "parties", etc.
Pros
If you do not work in IT WB is probably a fair to moderate place to work. There where some nice rewards while the company was in Corpus Christi such as tickets to Whataburger field.
Cons
Long hours and high pressure, c-level leadership hired an autocratic despot for one of the director in IS/IT who made my life and others a living hell. Lots of turnover in IT leadership as it is apparently not a great place to work for them either.
Advice to Senior Management
This family owned business has authoritarian, brute force, style of leader that is great to the restaurant staff, but not to "overhead" administrative, IT. I don't think any form of advice would be accepted if given.
Pros
If you're passionate about the quick service restaurant industry, then this is a great place to work with one caveat - stay in restaurant operations.
Cons
The corporate office has a very different culture than the restaurant operations. This review is from the corporate office perspective. They have worked hard in an attempt to paint a picture of the culture by defining a set of values, guiding principles and a lofty vision statement - Great Company, Great Burger. However, from my experience, it seems their actions and processes do not align with those words. The culture is reminiscent of the Orwell book 1984 - lots of "doublethink", groupthink and leadership by intimidation and/or exercise of power/authority.
Advice to Senior Management
If searching for football movie clips to accurately represent the corporate office culture, then show the clip from Remember the Titans that speaks to how "attitude reflects leadership."
Pros
Salary and Hourly are the best for fast-food companies
Advancement for those who choose to move up in the company
Better benefits then other companies offer
Cons
Needs work on HR situations. All investigations from HR dept are done on "hear-say" instead of facts. Watch out for being a target if they want to terminate you frmo company they WILL come up with a way.
Advice to Senior Management
DO and RDO should visit stores and be REAL when speaking with team members instead of being fake while in front of them.
Pros
pay rate, employees are good, managers are friendly when you need time off, good discount on food, meet new people, get into close relationships with frequent customers
Cons
some managers incompetent, customers are horrible like all fast food, have to "be talked to" which is a pain sometimes, consumer shops are fun sometimes but get boring being paranoid to get them all right
Advice to Senior Management
stop being so picky when it comes to free sauces, selling pies, etc and be more realistic
Pros
Everyone gets along great, work is fast paced, great room for advancement, been here two months and already getting moved up, work your butt off and the managers will notice you! Overall great place to work. My store was rated number 1 in the city!
Cons
Rushes can get pretty hectic, you will be left to work alone at times meaning you WILL cook the meat prepare the bread, make the burger, wrap up the burger, plate/bag the burger and send it out. Your expected to do all that in 5 minutes or less.
Advice to Senior Management
So far things are really going good
Pros
IT a good opportuniti iru like to deal w/ coustomers and employees. It only good if r passion is to work at restuartant
Cons
Well when I started working there i was not train by anyone I was very disappointed because i use to work at a different restuarnt and there were there to help me out with anything at whataburger i was just thrown there they wxpected me to know it all in one day
Advice to Senior Management
Well my advice to manager is that once they say something to an employee they should stick w it for example they told us not to have cell phone in our pockets or we were gona get fire the next thing u know plenty of employee r texing or using the phone they or on the clock its like they dont care what the managers say eployees walk all over the managers


