Whataburger

www.whataburger.com

Whataburger Reviews

Updated January 18, 2015
Updated January 18, 2015
179 Reviews
3.5
179 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Whataburger CEO Preston Atkinson
Preston Atkinson
64 Ratings

Review Highlights

Pros
  • Flexible hours, if in need of all forty hours or just twenty the hours are always there (in 6 reviews)

  • Pretty good pay and benefits after 3 months (in 6 reviews)


Cons
  • quality of life poor schedule makers (in 3 reviews)

  • Its a 24 hr restaurant long shifts (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Company Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader/Trainer in Katy, TX
    Former Employee - Team Leader/Trainer in Katy, TX

    I worked at Whataburger full-time (more than a year)

    Pros

    Great company to work as a full time student. flexible schedule and great opportunity to advance in the company

    Cons

    a lot of work.Be ready to be on your feet for long period of time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    General Manger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Dallas, TX
    Former Employee - General Manager in Dallas, TX

    I worked at Whataburger full-time (more than 8 years)

    Pros

    Great place to work as long as put your head down and listen like robot the moment give your opinion some one higher than you get credit

    Cons

    24 hours stand by but you get pay for it it's really not challenge. Real challenge is don't know how to kiss up your immediate supervisor even you do right by policy you be terminated in this modern age you think that slavery is over but not in Whataburger

    Advice to ManagementAdvice

    Listen to your hourly worker manager and general manager they are the one running your restaurant NOT AREA MANAGER OR DIRECTOR OF OPERATOR even they have reported to HR nothing been happen

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whataburger part-time (more than 3 years)

    Pros

    easy, get to pick what hours you want to work

    Cons

    you deal with a lot of ignorant and rude people

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    What was once a fun job, has turned into a constant headache

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in El Paso, TX
    Current Employee - Anonymous Employee in El Paso, TX

    I have been working at Whataburger (less than a year)

    Pros

    Weekly paycheck
    Gain tremendous experience if given opportunity
    Employee discount
    Meet vast array of new people
    Gives you a true sense of responsibility if it is your first job

    Cons

    Don't get enough hours
    General manager doesn't consider medical situations which affect someone's availability
    Does not work well with schedule at all for certain employees
    Almost always either extremely short staffed, or way too many people.
    General manager plays favoritism big time!
    People who work their butts off, rarely get any type of recognition when they do everything right, but once they do one little thing wrong, everyone suddenly recognizes them then
    Not a lot of leadership skills shown from the majority of the in store management team, gm included
    Benefits? Ha. You get medical insurance but it doesn't cover much! Utterly useless.
    Employees are not treated fairly, nor equally.
    Lunch rush can be very intense
    Not very well seen room for advancement opportunities
    Not very good in training new employees (personally, I was never actually trained except for front register/lobby and fry station, yet as of now, I know front register/lobby, fry station, drive-thru, bubble, expedite, gator, and a little bit of board. Again, never properly trained on any of that, I taught myself. However, do you think I've been recognized for it or complimented for teaching myself? Of course not.
    Also, the pay could be a little better.

    Advice to ManagementAdvice

    Get a general manager who actually cares about their employees from their managers all the way down to the team members and who doesn't play favoritism, as well as someone who will help out in the middle of a rush, all the time, and not just stay in the office "doing paperwork" while everyone else works hard.
    Make advancement opportunities more attainable
    All do respect, the higher up management team(area manager, etc.) do not see the way things are on a daily basis in the store. Because once you arrive, whoever sees you first runs to tell everyone and suddenly, its like an entirely new store with new people working there. Everyone is on their best behavior, acting like everything is by the book, totally not the case.
    Pay closer attention to who you are putting in charge of your stores. Customers have even complained about certain managers and the general manager.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Liked it

    Former Employee - Team Leader in Greenville, TX
    Former Employee - Team Leader in Greenville, TX

    I worked at Whataburger (less than a year)

    Pros

    The people I worked with.

    Cons

    Some co workers didn't respect people

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Area Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Are Manager in Midland, TX
    Current Employee - Are Manager in Midland, TX

    I have been working at Whataburger full-time (more than 8 years)

    Pros

    Great company, and management is very committed to development of the team.

    Cons

    It take a lot of years to get promoted

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Not for the weak

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Pensacola, FL
    Current Employee - General Manager in Pensacola, FL

    I have been working at Whataburger

    Pros

    There are many great people.

    Cons

    As a general manager, if an assistant manager doesn't show up guess who gets to work an extra 10 hour shift? No work/life balance. Worked at company for years until corporate bought back the franchises in our area. That's when things went down hill.

    Advice to ManagementAdvice

    Ensure that the restaurants always have enough managers to cover 24 hour operations. It is ridiculous for a restaurant to be short a manager for 6 months to a year.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Fast Paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Stephenville, TX
    Current Employee - Team Member in Stephenville, TX

    I have been working at Whataburger part-time (less than a year)

    Pros

    pay is above average compared to other fast food chains
    works well around school schedule and requests off
    Payday every week
    Never have to work same position (grill, fry station, register) Good if you get bored of same job

    Cons

    Sometimes no breaks if you work during the afternoon
    Very fast paced
    very easy to fall behind rushes, which can last anywhere between 30min to 2hrs
    Pushed to work faster alot
    Never get to work same position (grill, fry station, register) Bad if you hate being trained on something new every week

    Advice to ManagementAdvice

    develop a new system in kitchen that prevents falling behind tickets so easily

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great Company, Great Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Tulsa, OK
    Current Employee - Manager in Tulsa, OK

    I have been working at Whataburger full-time (less than a year)

    Pros

    Great pay, treated well, family traditions still a part of the way they do business. Like all companies money matters but not as much as their employees.

    Cons

    If you are a manager and you are thinking of switching to this company for something easier, you need to look elsewhere. Managers here get their hands dirty. It's a great job but it's not for the lazier manager.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Well mannaged, fast paced, and allot of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grill Cook in Fort Worth, TX
    Current Employee - Grill Cook in Fort Worth, TX

    I have been working at Whataburger part-time (less than a year)

    Pros

    Pays ok. Has good management.

    Cons

    Only half off meals (for you and one other person though) have to work your butt off every day. Loads of company procedures you have to know to do perfectly.

    Advice to ManagementAdvice

    Be more lax on your procedures, I don't think it will matter if the meat finishes cooking bottom down.

    Recommends
    Neutral Outlook
    Approves of CEO

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