Whataburger

  www.whataburger.com
  www.whataburger.com

Whataburger Reviews

Updated December 14, 2014
Updated December 14, 2014
173 Reviews
3.5
173 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Whataburger CEO Preston Atkinson
Preston Atkinson
61 Ratings

Review Highlights

Pros
  • Flexible hours, if in need of all forty hours or just twenty the hours are always there (in 6 reviews)

  • Pretty good pay and benefits after 3 months (in 6 reviews)


Cons
  • quality of life poor schedule makers (in 3 reviews)

  • Its a 24 hr restaurant long shifts (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Area Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Are Manager in Midland, TX
    Current Employee - Are Manager in Midland, TX

    I have been working at Whataburger full-time (more than 8 years)

    Pros

    Great company, and management is very committed to development of the team.

    Cons

    It take a lot of years to get promoted

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company, Great Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Tulsa, OK
    Current Employee - Manager in Tulsa, OK

    I have been working at Whataburger full-time (less than an year)

    Pros

    Great pay, treated well, family traditions still a part of the way they do business. Like all companies money matters but not as much as their employees.

    Cons

    If you are a manager and you are thinking of switching to this company for something easier, you need to look elsewhere. Managers here get their hands dirty. It's a great job but it's not for the lazier manager.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not for the weak

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Pensacola, FL
    Current Employee - General Manager in Pensacola, FL

    I have been working at Whataburger

    Pros

    There are many great people.

    Cons

    As a general manager, if an assistant manager doesn't show up guess who gets to work an extra 10 hour shift? No work/life balance. Worked at company for years until corporate bought back the franchises in our area. That's when things went down hill.

    Advice to ManagementAdvice

    Ensure that the restaurants always have enough managers to cover 24 hour operations. It is ridiculous for a restaurant to be short a manager for 6 months to a year.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Fast Paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Stephenville, TX
    Current Employee - Team Member in Stephenville, TX

    I have been working at Whataburger part-time (less than an year)

    Pros

    pay is above average compared to other fast food chains
    works well around school schedule and requests off
    Payday every week
    Never have to work same position (grill, fry station, register) Good if you get bored of same job

    Cons

    Sometimes no breaks if you work during the afternoon
    Very fast paced
    very easy to fall behind rushes, which can last anywhere between 30min to 2hrs
    Pushed to work faster alot
    Never get to work same position (grill, fry station, register) Bad if you hate being trained on something new every week

    Advice to ManagementAdvice

    develop a new system in kitchen that prevents falling behind tickets so easily

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Corporate Office Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whataburger full-time

    Pros

    Compensation pretty favorable for the San Antonio market. Discount on food is a nice perk. Bonuses are paid quarterly and are pretty reliable.

    Cons

    High control environment that inhibits leadership from actually leading. It appears as though decisions are made from emotion or fear rather than sound business decision making processes. Tenure trumps competency resulting in exceptionally high turnover rates. Compensation is good but it seeks to compensate for subpar benefits.

    Advice to ManagementAdvice

    Allow your leaders to lead and provide employees the latitude to perform their job.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Well mannaged, fast paced, and allot of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grill Cook in Fort Worth, TX
    Current Employee - Grill Cook in Fort Worth, TX

    I have been working at Whataburger part-time (less than an year)

    Pros

    Pays ok. Has good management.

    Cons

    Only half off meals (for you and one other person though) have to work your butt off every day. Loads of company procedures you have to know to do perfectly.

    Advice to ManagementAdvice

    Be more lax on your procedures, I don't think it will matter if the meat finishes cooking bottom down.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Job Step I in Tulsa, OK
    Current Employee - Manager Job Step I in Tulsa, OK

    I have been working at Whataburger full-time (more than 3 years)

    Pros

    Monthly bonus dependent on previous quarter performance, 401k, health (medical, dental, vision, AD&D) insurance, profit sharing, 50% employee discount (applies to any location if management and above), flexible hours due to being open 24-hours, overtime almost guaranteed depending on location, high performance standards, travel opportunities, growth opportunities

    Cons

    Not very flexible with hours, but they make a great attempt at accommodation as long as it doesn't hurt the unit

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    General Manager 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Dallas, TX
    Current Employee - General Manager in Dallas, TX

    I have been working at Whataburger full-time (more than an year)

    Pros

    Pay, people are generally pretty good to work for, opportunity for advancement

    Cons

    24 hour operation (big one). No vacation until you complete 1 year of employment

    Advice to ManagementAdvice

    To much paperwork to do.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Learned a lot, met great people, miss it very much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in El Paso, TX
    Former Employee - Team Member in El Paso, TX

    I worked at Whataburger part-time (less than an year)

    Pros

    It was a great start as a first job. Learned a variety of jobs from cashier, to cook, to drive-thru. Gained a whole lot of experience with customer service. The other employees were definitely a great team. They were all very helpful in teaching and training me to do everything and calmed my nerves very much. I met great friends whom I still hang with today. That Whataburger definitely created many memories and gave me great laughs

    Cons

    Of course you'll come across the occasional "I'd like to speak to the manager MLAH" kind of people but it's a matter of not losing patience with them and being cooperative as possible everything will be fine. The managers were nice and were great about teenage humor considering the evenings were pretty much only teenagers working. As long as none of it got out of hand they were ok with us. However, the general manager definitely would get in his moods. He'll be kind and greet you. But if one little detail was off he'd turn into a sasquatch....I'm exaggerating a little, yes. He just really wanted everything to be on the right track and would freak out a little if it wasn't but overall he was an ok guy

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Now that we are integrating with corporate wb we have a ton of benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Whataburger

    Pros

    All of the white collar perks: they pay for more than half of medical insurance costs they match 401k and managers and above get monthly bonuses.

    Cons

    They "require" managers and above to work a 50hr work week. If you are on salary they record your pay rate as if you are working a 40hr work week.

    Advice to ManagementAdvice

    Pay more in wages up front because it takes forever to get a raise.

    Recommends
    Positive Outlook
    Approves of CEO

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