Whataburger Reviews

Updated July 2, 2015
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256 Employee Reviews

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  1. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Corsicana, TX
    Current Employee - General Manager in Corsicana, TX

    I have been working at Whataburger full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great Company to work for, just long hours. Sometimes I'd work 24 hours straight.

    Cons

    Long Hours, sometimes worked 24 hours straight.


  2. Working in fast food

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whataburger part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    For a start up job its pretty good, and you get a pay raise every 8 months.

    Cons

    A lot of the time people don't want to work together, the pay raises are extremely low the highest I got was 40 cents most people get 15-18 cent raises.


  3. Misleading

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whataburger

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent benefits, great 401k, profit sharing.

    Cons

    They promise you everything and never deliver anything.

    Advice to Management

    Stop hiring gms from the outside


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  5. A chance to move up within the company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Texarkana, TX
    Current Employee - Manager in Texarkana, TX

    I have been working at Whataburger

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A great chance to move up within the company

    Cons

    This position requires Demanding hours

    Advice to Management

    Train employees better


  6. Started out good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Lubbock, TX
    Current Employee - Manager in Lubbock, TX

    I have been working at Whataburger full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay and bonus. Half off meals although not free. Fellow employees mostly good with few bad apples. Fast food is fast food but this is one of the better companies.

    Cons

    They talk about you being one of the family. In reality you are just another employee. Work life balance and stress level. Getting good gm is hit or miss.

    Advice to Management

    Actually care about your employees. Saying good job once in a while would help.


  7. It was good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in San Antonio, TX
    Former Employee - Shift Manager in San Antonio, TX

    I worked at Whataburger full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    When I came to work everyone there was very team oriented and fairly accommodating whenever I needed any assistance for anything.

    Cons

    When someone is out sick it can get extremely busy feeling so the pressure can sometimes feel a bit overwhelming to keep customers wanting to return.

    Advice to Management

    Always do the best you can to really listen to each issue that arises with the staff and customers, and address the issues the best you can.


  8. Helpful (1)

    employee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whataburger

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    family oriented community that strives to be together
    good pay for a student not if you are raising a family
    discount a small discount given when buying
    flexible schedule work with school schedule very well

    Cons

    smell like whataburger all the time and smell is hard to get rid of. for example your hands and clothes will always smell even when you have washed them

    Advice to Management

    some jobs could use more training such as burger making but overall you are doing a great job thank you for everything


  9. Working at Whataburger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Atascocita, TX
    Former Employee - Cashier in Atascocita, TX

    I worked at Whataburger part-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Food discount and insurance plan.

    Cons

    Filthy kitchen utensils, employees do not use globes to make food, and gross display.

    Advice to Management

    Need to learn how to be more organized so that they can have a clean and nice establishmemt.


  10. general manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Oklahoma City, OK
    Current Employee - General Manager in Oklahoma City, OK

    I have been working at Whataburger full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pride love care the company care about you as a person

    Cons

    Some people are rude and don't care how you feel.


  11. Worst Fast Food Job I've Ever Had The Displeasure of Working

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Houston, TX
    Former Employee - Crew Member in Houston, TX

    I worked at Whataburger part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The only benefit to working at this restaurant has to do with the coincidental fact that the particular store I worked at was very close to my apartment, so there wasn't much of a commute but that's nothing to do with the restaurant itself.

    Cons

    - low pay, even at a dollar above the federal minimum wage the income is woefully inadequate. Even IF you can manage to get (and stand working) 40 hours, it would be low for a single person in a relatively cheap apartment without a family to support.

    - only offered more hours to work the horrible nightshift

    - OBSCENELY busy, meaning NONSTOP influx of customers for almost an entire shift sometimes; even when we'd close lobby the cars just keep coming and coming and coming

    - understaffed, and GM would try to have me and others believe that TWO PEOPLE in the entire store was enough for an effective crew at night when there is so much volume and so much detailed cleaning expected from us to boot

    - having worked at a few other major fast food restaurants, I found the positions awkward and overly demanding.

    For instance, at any other place, when you're on grill, you're not also making sandwiches or even touching them for any reason yet at Whataburger you're supposed to build half the sandwich and are actually expected to touch the bread without gloves after handling raw meat, albeit after using these sanitizing wipes that are provided

    On fry station, you not only drop and box all the fried stuff, you're expected to do what anywhere else would be the drive thru person's job, and the screens are hard to understand yet one is expected to instantly know everything to make based on those stupid screens

    - high stress/fast paced: as I mentioned before, I'd worked fast food before but this is just not how I want to spend my time on earth, literally slaving away to make burgers and fries for swarms of unappreciative consumers who take you for granted. Not working ANY fast food, but especially not Whataburger where it's NONSTOP busy/rush-to-make-orders almost all of the time and I somehow wind up doing the worst positions, but then again even drive thru absolutely sucks when it's busy even though all you do there is handle money, hand out bags, and make drinks!

    I could continue on to list cons, but I will refrain. Frankly, I can't see how ANYONE does this work for longer than two weeks!

    Advice to Management

    Hire the right amount of people to effectively expedite everything. Turn-over rates are notoriously atrocious at these places, and people like me are trying to tell you why. People are expected to do too much at night when, from what I've seen and heard, it is the busiest, and in general the job is far from the greatest while pay is incredibly low, often at or barely above the federal minimum wage. I know management doesn't control the wages, but that's evidently a piece of this.



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