Whataburger

www.whataburger.com

Whataburger Reviews

Updated January 18, 2015
Updated January 18, 2015
179 Reviews
3.5
179 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Whataburger CEO Preston Atkinson
Preston Atkinson
64 Ratings

Review Highlights

Pros
  • Flexible hours, if in need of all forty hours or just twenty the hours are always there (in 6 reviews)

  • Pretty good pay and benefits after 3 months (in 6 reviews)


Cons
  • quality of life poor schedule makers (in 3 reviews)

  • Its a 24 hr restaurant long shifts (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company, Great Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Tulsa, OK
    Current Employee - Manager in Tulsa, OK

    I have been working at Whataburger full-time (less than an year)

    Pros

    Great pay, treated well, family traditions still a part of the way they do business. Like all companies money matters but not as much as their employees.

    Cons

    If you are a manager and you are thinking of switching to this company for something easier, you need to look elsewhere. Managers here get their hands dirty. It's a great job but it's not for the lazier manager.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Well mannaged, fast paced, and allot of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grill Cook in Fort Worth, TX
    Current Employee - Grill Cook in Fort Worth, TX

    I have been working at Whataburger part-time (less than an year)

    Pros

    Pays ok. Has good management.

    Cons

    Only half off meals (for you and one other person though) have to work your butt off every day. Loads of company procedures you have to know to do perfectly.

    Advice to ManagementAdvice

    Be more lax on your procedures, I don't think it will matter if the meat finishes cooking bottom down.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    General Manager 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Dallas, TX
    Current Employee - General Manager in Dallas, TX

    I have been working at Whataburger full-time (more than an year)

    Pros

    Pay, people are generally pretty good to work for, opportunity for advancement

    Cons

    24 hour operation (big one). No vacation until you complete 1 year of employment

    Advice to ManagementAdvice

    To much paperwork to do.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Job Step I in Tulsa, OK
    Current Employee - Manager Job Step I in Tulsa, OK

    I have been working at Whataburger full-time (more than 3 years)

    Pros

    Monthly bonus dependent on previous quarter performance, 401k, health (medical, dental, vision, AD&D) insurance, profit sharing, 50% employee discount (applies to any location if management and above), flexible hours due to being open 24-hours, overtime almost guaranteed depending on location, high performance standards, travel opportunities, growth opportunities

    Cons

    Not very flexible with hours, but they make a great attempt at accommodation as long as it doesn't hurt the unit

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Learned a lot, met great people, miss it very much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in El Paso, TX
    Former Employee - Team Member in El Paso, TX

    I worked at Whataburger part-time (less than an year)

    Pros

    It was a great start as a first job. Learned a variety of jobs from cashier, to cook, to drive-thru. Gained a whole lot of experience with customer service. The other employees were definitely a great team. They were all very helpful in teaching and training me to do everything and calmed my nerves very much. I met great friends whom I still hang with today. That Whataburger definitely created many memories and gave me great laughs

    Cons

    Of course you'll come across the occasional "I'd like to speak to the manager MLAH" kind of people but it's a matter of not losing patience with them and being cooperative as possible everything will be fine. The managers were nice and were great about teenage humor considering the evenings were pretty much only teenagers working. As long as none of it got out of hand they were ok with us. However, the general manager definitely would get in his moods. He'll be kind and greet you. But if one little detail was off he'd turn into a sasquatch....I'm exaggerating a little, yes. He just really wanted everything to be on the right track and would freak out a little if it wasn't but overall he was an ok guy

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Now that we are integrating with corporate wb we have a ton of benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Whataburger

    Pros

    All of the white collar perks: they pay for more than half of medical insurance costs they match 401k and managers and above get monthly bonuses.

    Cons

    They "require" managers and above to work a 50hr work week. If you are on salary they record your pay rate as if you are working a 40hr work week.

    Advice to ManagementAdvice

    Pay more in wages up front because it takes forever to get a raise.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    What A Hell

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whataburger

    Pros

    I like having a weekly pay check

    Cons

    Always work past hours scheduled. Never get day off when ask off.

    Advice to ManagementAdvice

    figure out how to schedule hours!

    Doesn't Recommend
  9.  

    Decent for a first time job - Fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Odessa, TX
    Former Employee - Crew Member in Odessa, TX

    I worked at Whataburger full-time (less than an year)

    Pros

    Was given a good starting pay due to my location.

    Cons

    The location had poor management and the employees were never on time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    When I started working at whataburger, I gained a second family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Magnolia, TX
    Former Employee - Team Member in Magnolia, TX

    I worked at Whataburger full-time (less than an year)

    Pros

    Firstly, Whataburger is one of the most delicious places around and I NEVER got sick of their food(even when I was working 40+ hours). Once you learn your stations and get used to working here(It should take around a month to get the hang of it), there are plenty of ways you can help others and show leadership. With team leaders constantly reminding everyone of what a good job they're is doing, there is always optimism in the store. Most employees are respectful and Whataburger (in my opinion) is the most classiest fast-food place around. There's nothing better than eating a fresh patty melt after a hard day's work with your fellow employees whenever you clock out too. If I wasn't going to college and if they pay was better, I would be content to work here forever!

    Cons

    Most of my paycheck goes back to Whataburger because the food is irresistibly good. One thing I tried to help out with at my store was training others. For instance, managers tend to force the new employees to do nothing but expedite, which doesn't help the store out because were only teaching these employees to take a tray to customers. Safety needs to be reinforced, especially with prep. There are way too many accidents that involve knives, and this will save headache in the long run.

    Advice to ManagementAdvice

    Perhaps we could alternate positions and cross-train employees. I found that switching jobs every now and then made me look forward to coming to work. Managers might be able to organize a way to set "days" for new employees. For example, (I'll make up names) Josh can work fry-station one week and Sally can work front-counter. The next week they alternate. That way neither employee gets sick of the same job and they know both front-counter and fry-station. If someone calls out, we have 2 options: Sally or Josh to replace them. Additionally, I made our store a list of every possible thing to do for front counter, and this list actually motivated me to hurry and get everything done before the manager says anything. My goal was to be able to tell the manager I got everything done so that front-counter would be one less thing they worried about. If I were a GM (which would be amazing), I would do what my former general manager did and greet every employee with "good morning" as well as remember their names without looking at nametags. Unfortunately, you don't see that in every store. A huge factor is seeing what employees are good at. If it weren't for a manager by the name of Racheal Taylor, I would of never had a chance of working on the "board" or "production line." Other managers claimed that the job was too important for a new employee and decided not to teach me, however, Racheal disagreed and taught me herself. There came a moment one day, while we were getting slammed, when a different manager had to count someone's register and needed someone on the board. Fortunately, I was the only one with experience. I believe we need more managers like Racheal who can pick up on employees abilities. It shows that you care and builds a great relationship between you and your employee. Finally, one thing that had been bugging me was smoke breaks. I despised them. If I was ever a manager or team leader I would never let someone walk out to smoke on the clock. Unfortunately, that happened a lot at our store. We must remember there is a time and place. And that time is on break-on the employees own time. Same thing goes with checking cell-phones. If we can get written up for using cell-phoenes, why let someone go out and smoke? Perhaps we need to buckle down on our smoke breaks and make sure employees do this before and after work or on their break.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Loved it

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whataburger

    Pros

    Pay is great also benefits

    Cons

    upper managemt crazy schedule hours

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