Wheels

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Wheels Reviews

Updated Jul 9, 2014
Wheels – Des Plaines – “Wheels Corporate Office”

Wheels – Des Plaines – “Wheels Corporate Office”
All Employees Current Employees Only

3.2 10 reviews

67% Approve of the CEO

(no image)

Jim Frank

(9 ratings)

50% of employees recommend this company to a friend
10 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Place to work

    Analyst (Current Employee) Des Plaines, IL

    ProsGood Values, professional, stable, caring. Lots of perks, good benefits and decent pay.

    ConsI personally cant think of one.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Look before you leap!

    Operations (Former Employee) Des Plaines, IL

    Pros* Location in Des Plaines is right off 294 and convenient to lots of Northwest Suburbs
    * The business is interesting if you are involved in anything but day to day clerk work
    * Company has been fairly stable throughout the recession
    * Large client base

    Cons* Many long term employees in positions they are not qualified for; promotions came because of connections or skill at tasks that didn't really translate into leadership positions
    * New people are not trusted and put through the ringer. If you don't believe this, ask someone who was there under 3 years and didn't stay - this population is growing significantly. They are dropping like flies for a reason
    * Again, many newer people are not staying. I was lured in saying several people had been hired in my area recently and they all left within my first year. Again, dropping like flies
    * Very little career development or career path; no reimbursement for the pursuit of these things.
    * Older employees are allowed to be inappropriate, do as they please and get away with bullying in and out of work. If you think bringing it up to your supervisor is constructive or professional you will be told the problem is you
    * No bonus plan offered for employees under Manager level
    * Favortism runs high, usually with the longer term employees.
    * Certain members of leadership (classified as Supervisor and above at Wheels) gossip and discuss their employees inappropriately. There are no boundaries and no accountabilities.
    * Certain people are allowed to do & say whatever they want with no consequences. Appropriate, legal or not.
    * If someone does not want to do their work and you are their Supervisor, god help you. Seriously.
    * Many groups have extremely low morale and very high turnover.
    * Company is still very silo'd and stuck in the boys network
    * Backstabbing is a common daily occurrence, even within your group/Supervisor. No one will have your back and you will be the first to be thrown under the bus. Repeatedly. Over. And. Over.
    * Constant strain with the business and back office operations and IT
    * Antiquated IT processes and systems
    * Clients are allowed to verbally abuse Wheels employees.
    * Benefits are not good or competitive locally. HMO with few doctors in network or High Deductible PPO. With lower than market pay, this is not a perk and you will not get big raises once you are hired. Vision insurance? Walmart, Sears etc... most real doctors out of network. Dental? Same. Short Term Disability? None in the first year. Vacation? None in the first year!

    Advice to Senior Management- It is time to shake things up. Even as new people are hired, the water is still poisoned.
    - Comp needs to change. Why not change it instead of complaining about it? Everyone knows it and complains. The numbers don't lie.
    - Take a hard look at the numbers and the current leadership team. Who is really doing well and who isn't? The numbers don't lie
    - Culture needs to change. The long term people are going to retire and there is no base of people to replace them because many are leaving. Then what?
    - Transparency. Needs to happen. Especially in each department.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    Smart leadership team; they clearly care about the end user experience and want to do the right thing for their clients.

    Anonymous Employee (Current Employee)

    ProsVery smart senior management team; well respected in the industry. They are very mindful of the decisions they make. They truly care about the end user experience and strive to always do whats right for their clients. It's a great place to learn all the facets of automotive fleet leasing.

    ConsThe systems are outdated, it's often hard to get things done interdepartmentally, middle management is very tactical vs strategic and there is limited career growth.

    Advice to Senior ManagementMake it easier for us to do our jobs by providing the resources necessary to get the job done. We also need a career succession plan and competitive compensation.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Company is great, department i worked in not so much...

    Anonymous Employee (Former Employee)

    ProsCompany really takes care their employees and has been in business for over 75 years

    ConsHourly pay is kind of low. Department was too cliquey and anal retentive,

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

     

    Experienceless

    Data Entry Clerk (Current Employee) Des Plaines, IL

    ProsGot hired without having to interview

    ConsGot hired without having to interview

    Advice to Senior ManagementSell the company to real professionals.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Stuck in the past

    Anonymous Employee (Current Employee)

    ProsSome of the leadership is forward thinking and creative. Some employees see the need for change and growth outside of how it has been done for 50 years.

    ConsMuch of the leadership and employees is stuck in "This is the Wheels Way" Afraid to challenge the norm. Customer contact employees not qualified against the competition. You can’t hug and kiss and take you clients to ball games and expect they will remain with you in this new world ,you need to be a valued part of your customers entire organization. Wheels does not understand this.

    Advice to Senior ManagementChange to meet the real market, not what you perceive the market to be or sell the company. You want to grow, but you need to earn that ability to grow in the industry, not just assume because you think you are the leader and the competition is changing you will get to grow. Diversify the service offerings to meet the demographics of the customers that will allow you to grow. They are not the ones you have focused on over the last 50 years.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Long and steady

    Anonymous Employee (Current Employee)

    ProsGood compensation, quality work/life balance, most senior management seems to care for the employees, very generous, cares about the community, very friendly employees

    ConsA few members of management are allowed to function as little dictators which completely kills morale, location in des plaines is not ideal, spend way to much time working around problem employees rather than solving business problems, to many "no men" need more people that want to solve problems, business strategy is not transparent enough - lots of compartments for an organization of this size

    Advice to Senior ManagementScrew-ups will happen - please have trust that people are taking it very seriously and want to resolve as soon as possible.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Working at Wheels ruined my life.

    Driver Service Associate (Current Employee) Des Plaines, IL

    Pros-decent pay
    -some people are good to work with
    -wonderful boss in DSC

    Cons-you are a dime a dozen in the call center
    -extremely micro-managed
    -workforce management follows you around
    -do not get recognized for doing well
    -boring
    -no freedom
    -favoritism
    -feedback is never taken into consideration
    -poor scheduling
    -very hard to get time off

    Advice to Senior ManagementDSC management is wonderful - they clearly care very much for their employees. AE's and higher management however are not accessible and make you feel unimportant. It is hard to be heard.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Arrogant Executives, unethical Human Resources

    Anonymous Employee (Former Employee)

    ProsMany co-workers were great to work with.

    ConsWork you to the bone, for nothing.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Employee Friendly company

    Anonymous Employee (Current Employee)

    ProsVery employee focused with high integrity

    ConsSlow to adopt change and gain cross functional alignment

    Advice to Senior ManagementNeed to foster increased speed of execution

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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