Whitbread

  www.whitbread.co.uk
  www.whitbread.co.uk

Whitbread Reviews

Updated December 9, 2014
Updated December 9, 2014
36 Reviews
3.1
36 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Whitbread Chief Executive Officer Andy Harrison
Andy Harrison
7 Ratings

Employee Reviews

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  1.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whitbread

    Pros

    Great company to work for very competitive pay scales, fantastic share save scheme. Good opportunities for fast progression if you want to progress quickly. Very flat structure.

    Cons

    Whitbread is a very fast pace business expect to put in 120% effort but the rewards are there to be had if you do.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Housekeeper at Premier Inn

    Current Employee - Housekeeper in Solihull, England (UK)
    Current Employee - Housekeeper in Solihull, England (UK)

    I have been working at Whitbread part-time (less than an year)

    Pros

    -good pay for a 16 year old (6.35 to 6.75)
    -gave extra hours in holidays etc, despite being on a weekend only contract

    Cons

    -need to work quickly which can be hard to do when you are new to the job/ take longer

    Recommends
  3.  

    A true horror movie

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in London, England (UK)
    Former Employee - Team Leader in London, England (UK)

    I worked at Whitbread full-time (more than 3 years)

    Pros

    Preparatory courses, shooting stars, some coworkers, chances of progressing in various areas of the hotel, chance of learning in other areas (cross training)

    Cons

    General manager totally unprepared, responsible for the dismissal of many employees who worked for many years in the hotel, too much pressure and little financial return for employees, employees paid below the average market.Nobody cares about what you did for the company , they dont look behind.

    Advice to ManagementAdvice

    Stop flirting with employees and prepare better for it to be a good leader, fair and realistic giving importance to what the staff do for the good of the company and recognizing the value of employees.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whitbread full-time (more than 8 years)

    Pros

    expanding, can be permanent employment if you meet targets and can live on the minimum wage.

    Cons

    Low pay, employees forced to claim benefits to supplement wages . Pathetic local management. Company profits enhanced by low pay and tax/ benefit system.

    Advice to ManagementAdvice

    Not every one that says 'yes' to everything are management material.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Best ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Cardiff, Wales (UK)
    Current Employee - Operations Manager in Cardiff, Wales (UK)

    I have been working at Whitbread full-time (more than 3 years)

    Pros

    Secure, happy and friendly working environment

    Cons

    Nothing negative to report for now

    Advice to ManagementAdvice

    Keep doing what you are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    pathetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Microwave Technician in Glenrothes, Scotland (UK)
    Current Employee - Microwave Technician in Glenrothes, Scotland (UK)

    I have been working at Whitbread full-time

    Pros

    Honestly none only filling in as need a minimum of five words

    Cons

    Badly run management who take holidays and days off but put hours into rota as being on. overworked sometimes having to do seven days because of staff turn over due to mistreatment by management staff. Booked holidays well in advance but couldnt receive them as management decided the week before they would like those days off. Lack of staff in kitchen as the kitchen manager hides within office doing paper work (on amazon, facebook playing games) for an hour or two and then taking an extended break aswell. No checks to make sure these things arent happening by area manager or above except to slate the rest of the staff. Following this review I expect there to be back lash but the company needs to know.

    Advice to ManagementAdvice

    Have regular checks into how the management staff are running your business and replace them. Look into fact that no new staff are trained and then leave because of treatment due to fact they don't know what they are doing. Look into reasons for high staff turn over.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great friendly company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whitbread

    Pros

    The company is very friendly

    Cons

    Location isn't very exciting/difficult to get to without a car

  9.  

    Satisfactory, but no special treatment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barman in Kettering, England (UK)
    Former Employee - Barman in Kettering, England (UK)

    I worked at Whitbread full-time (more than an year)

    Pros

    Got time off when needed - sometimes at short notice (due to nature of industry), often a good team atmosphere.

    Cons

    Often long working hours. A great deal of staff rotation. Basic/minimum wage. Some items of machinery/tills constantly needed fixing, and often didn't get replaced when they really should've been.

    Advice to ManagementAdvice

    Perhaps more staff incentives/bonuses would decrease the staff turnover, and also boost morale. This would almost certainly increase customer satisfaction, and therefore generate more repeat business from clientele.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Progressive Company that reshaped its assets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whitbread full-time (more than 10 years)

    Pros

    Forward thinking and ahead of the game

    Cons

    looked into systems that are often not polished

    Advice to ManagementAdvice

    Stay Focused and think of operations

    Recommends
    Positive Outlook
  11.  

    good company with many opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deputy General Manager in Cambridge, East of England, England (UK)
    Current Employee - Deputy General Manager in Cambridge, East of England, England (UK)

    I have been working at Whitbread full-time (more than an year)

    Pros

    great approach to customers and staff, good discounts and benefits, opportunities to move across the country with the company. great ideas and new systems put in place to improve service.

    Cons

    very high pressure to deliver targets with too short time scales. too many discounts and offers sent to customers, never enough budget for repairs and maintenance, working with broken equipment is the standard, focus on people seams to be fading as focus on profit rises. too old systems like micros that needs updating as soon as possible but company is not willing to invest money in to it. Stop giving out free money to customers because they complained as seams that customers are finding any stupid reason just to get free money out of the company. stop looking at trip adviser as this is genuine complaint website. people in general like to complaint just to get free money and with whitbread restaurants seams to be a pattern "lets go to brewers fayre or beefeater, as we will get free food

    Advice to ManagementAdvice

    start investing in right systems and actually speak to lover management to see whats needed in sites rather than listening to F&B team and people that worked in restaurant years ago, be more realistic bout the targets and give the time for mangers to complete the tasks as too much to do in the office but never enough time or hours to achieve what asked for

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Whitbread Photos

Premier Inn, Prestwich (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Premier Inn (Newcastle Metrocentre) (Photo thanks to Geograph user David Dixon, Some Rights Reserved)
The Premier Inn and Taybarn in Chesterton (Photo thanks to Geograph user Steve Daniels, Some Rights Reserved)

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