Whitbread Reviews

Updated August 23, 2015
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3.2
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Recommend to a friend
Approve of CEO
Whitbread Chief Executive Officer Andy Harrison
Andy Harrison
29 Ratings

Pros
  • Provide a nice working environment (in 4 reviews)

Cons
  • If you work in Head Office it's a great job, (in 3 reviews)

  • not enough promotions, low pay, far too many youngters rather than older teams, too many paperwork which course less on customers interactions (in 3 reviews)

More Pros and Cons

77 Employee Reviews

Sort: Popular Rating Date
  1. kitchen manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Manager in Southend-on-Sea, England (UK)
    Former Employee - Kitchen Manager in Southend-on-Sea, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    wasn;t any after all i did for the company got nothing back when mum died

    Cons

    paid 1p when my mum died .. thats why i left after 15yrs working for the company

    Advice to Management

    look after your staff


  2. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Excellent prospects, great life, with fantastic opportunities

    Cons

    Gotta love the job as it does become your life


  3. Whitbread Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great staff discounts, amazing team to work with, large and sucessfull company.

    Cons

    No progression or training schemes available, very target-orientated


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Hospitality heaven

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in London, England (UK)
    Current Employee - Assistant Manager in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Whitbread full-time (More than 10 years)

    Pros

    Busy environment there's always something to do and the team is great to work together

    Cons

    Sometimes too busy and things can get out of hands easily if the team doesn't work well together or the manager schedules badly

    Advice to Management

    Help managers more by not giving them that much freedom in their management style and talk to the team as well as the manager to get the real feedback.


  6. Helpful (1)

    horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef in Ebbw Vale, Wales (UK)
    Former Employee - Chef in Ebbw Vale, Wales (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Whitbread full-time (Less than a year)

    Pros

    Weekly pay many staff there

    Cons

    Horrible management pay always wrong never new uniforms boots

    Advice to Management

    Get new management


  7. Back of house whitbread

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great company to work for! Look after you so well

    Cons

    Min wage! They dont advertise online for non managment jobs


  8. Helpful (2)

    Joke!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in York, England (UK)
    Current Employee - Team Member in York, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Whitbread full-time

    Pros

    No pros except meeting new people and some decent customers

    Cons

    A once great company who care more now about profit and shareholders than being customer focussed. The legend they preach is about 'serving up great memories' but sadly it's all fake and hollow like the food. Area managers and above have it pretty easy but good luck trying to get to that level. Training is pretty non existent and you are literally thrown in the deep end to sink or swim...if you do start drowning then you won't be offered a helping hand instead you will be blamed and told that you are responsible for your own demise and branded a troublemaker. Personal experience has shown me that backstabbing and treating staff as if they are cattle for the slaughter is actively encouraged and any General Manager who isn't that sort of person will be moved out after being used as a scapegoat for the senior management incompetence. I've seen slot of great people come and go due to stress and bullying by area managers and higher. It's a great pity but this company have seriously dropped the ball and lost the plot since the old days. They are devolving instead of evolving and spending more money on fancy dinners and back slapping rather than fixing troubled and struggling sites.

    Advice to Management

    Treat your General managers better and the people below them with respect and give help when it's asked for, that is if you want the results you demand everyday


  9. Brilliant company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gillingham, England (UK)
    Current Employee - Anonymous Employee in Gillingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time (Less than a year)

    Pros

    Amazing team, good pay, good hours, always opportunity to work more if we want to! The atmosphere is just amazing. I am valued as a person, as my own individual person and encouraged to express my own personality. I do not feel like a number or a cog in a wheel going unnoticed. Praised often as well as encouraged on areas to improve myself. I have never worked in an organisation like this before and is by far the best job I have ever had. Doesn't feel like work. Feels like a family taking care of extended family members coming to us. A real tribe

    Cons

    I have yet to come across any downside. Any hiccups that have occurred have been dealt with swiftly and professionally and I believe that is testament to strong relationships being built

    Advice to Management

    Not so much 'advice' as I don't feel qualified to advise them on their jobs. I would just say keep going and keep improving yourselves as you encourage in us, I would like to encourage the same in you


  10. Hard but challenging

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good in house training provided to those who are keen to learn. A pleasant working atmosphere in my particular place of work but I think it will differ depending on the style of the work environment and management.

    Cons

    Usually required to work weekends, bank holidays and even Christmas day although good tips can be earned at these times. Can be quite stressful at busy times and hard work on your feet most of the shift.

    Advice to Management

    Immediate management are in house and appreciate how much work is involved on a busy shift but the higher management levels don't seem to appreciate what difficulties are encountered by staff trying to adhere to company policies.


  11. Helpful (1)

    Whitbread review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, Relaxed Environment, Great opportunities for growth, the company is doing very well financially, employee share scheme

    Cons

    Maternity Pay is poor, No standard way of doing things



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