White Lodging Reviews

Pros

career advancement and opportunity for growth

Cons

Long hours without much time off

Pros

Coworkers are competent.
Intro pay was good.
Reaction to a work comp related injury was impeccable.
Benefits were very good.

Cons

Disrespect from management.
No checks and balances for managers who abuse power.
No room for career movement without brown nosing.
Rarely rewarded for hard work.

Advice to Senior Management

Please lead by example. Work holidays with your employees, clean with them, show them the way things should be done. Please stop the cycle of disrespect.

Pros

There can be many opportunities to cross-train and learn different functions in the hotel industry. This is a good job for people beginning their hotel career.

Cons

White Lodging culture and management varies greatly at their different locations. Your individual success can depend on who you work with and their view of the company.
In addition, White Lodging does not value continuing education, so going back to school to get a Master's degree was quite difficult while working at their hotel.

Advice to Senior Management

The hotel management did not treat employees with respect, they often look at people as just numbers. Their incentives are not set up correctly, so employees are just looking out for themselves and management is doing the same, creating a conflict.

Pros

I started out at a good pay rate, but will most likely not go up and you get to be apart of events.

Cons

The management has a HUGE lack of communication with there employees. There is so many interns that there isn't enough hours for the people that actually live in this country and are here to stay (they get first dibs on hours.) If you tell HR any issue your having with someone; they will go tell them that you told them even though they have an open door policy. In my department I never received a break. My manager always yelled at us and degraded us. There slogan is "I have your back, and always set each other up for success" .. but yet it has never happened.

Advice to Senior Management

Stop downgrading your hardworking employees.
HR- stop telling people that they are talking about them or that someone has an issue with them.
Make it an actual happy place to work; that's the way to set up success.
If you hire someone on as full time, let them actually be full time, you never know what they stopped in there life to come and work for you.

Pros

There is a laid back work environment

Cons

low compensation and not positive feedback

Advice to Senior Management

more feedback

Pros

The benefits are great. The employees are great to work with.

Cons

They pretty much BS you about everything to try to keep you satisfied but they don't follow through with promises. You pretty much have to be a kiss *** to get anywhere in the company. Human resources is for the management and not for the employees. If you are young and pretty you will probably get ahead in the company.

Advice to Senior Management

Corporate needs to come and watch how things are being run by the midway hotel copmplex. They should send someone that not even the managers know to just observe! They should ask the employees what is going on because we feel that we can't even go to human resources because no one trusts them.

Pros

There is a great opportunity to get multi brand experience. Also white lodging has lots of properties across the united states.

Cons

Promotion from within is not encouraged. Hiring and promotion is based on relationship....such as sister/brother....daughter/son. Very high turn over.

Advice to Senior Management

Develop talent already within company. More accoutability for management. Be more in touch with all properties. There should be zero tolerance for harrasement.

Pros

I really liked some of the people I worked with.

Cons

The downsides are being treated like a worthless human being, being belittled and ridiculed, not being paid wages that are due to me. Managment is all over the map in their leadership. The EEOC really needs to regulate the treatment of the employees at this company.

Advice to Senior Management

They need to have their managers attend seminars on the laws regarding what you can and cannot do to employees. Bruce White should take a serious look at his managers, ultimately he is accountable for their performance.

Pros

Good benefits package- offers medical, dental, vision, long-term and short-term disability
Salary comparable to other hotels
Good bonus plan for management

Cons

--Expected to work AT LEAST 60 hours a week, with no make-up days off.
--ZERO work/life balance- Managers are expected to ALWAYS be on call. The few hours a day I wasn't at the hotel, I would receive constant calls and/or text messages from my boss.
--Not enough support staff in the admin offices- WLS hires the bare minimum amount of hourly employees (strictly limiting them to 40 hours/wk), and expects the salaried managers to work endlessly to complete the never-ending workload.
--Micro-managers- from the top down. Constant criticism and nit-picking, with emphasis on pleasing upper-management instead of meeting the needs of hotel guests.
--Little to no consistency with policies and procedures. Favored managers are allowed to slough off their work to others and do not have to adhere to hotel or departmental policies.
--Recognition is based more on popularity than productivity or true accomplishment.
--Incompetent sales staff- very few meetings & events were blocked in appropriately sized space, many promises were made to clients without being conveyed to the departments that were expected to deliver said promises. Sales Managers frequently ignored contract clauses, giving in to clients' every whim, resulting in operations staff having to scramble at the last minute to throw things together to meet the unrealistic expectations that Sales Managers gave the clients.

Advice to Senior Management

Get more staff in the admin offices. Positions missing: accounts payable, general cashier, payroll manager, group rooms coordinator, catering & convention services assistant, director of catering & convention services, etc.....
Let your managers have some time off.
Listen to your staff when they tell you something isn't working or offer an idea for improving morale, hotel processes and/or guest satisfaction. Your employees are a great resource, so you should consider their feedback, suggestions and even their well-being, instead of expecting them to be thankless order-takers who allow themselves to be driven into the ground.

Pros

The training was always outstanding and the people that worked with you were great to get along with all the time.

Cons

False promises were made as far as other opportunities and growth was sometimes stunted because upper management always wanted to stay pat.

Advice to Senior Management

View employees as assets and anyone coming up to view enthusiasm as an opportunity to cultivate and eventually take your position so you can move up.