Whole Foods Market Reviews

Updated September 1, 2015
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3.6
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Whole Foods Market co-CEOs John Mackey and Walter Robb
John Mackey and Walter Robb
992 Ratings

Pros
  • Some of the long-timers kept up with the tradition of verbally expressing appreciations to other team members when appropriate (e (in 190 reviews)

  • Great benefits with room for advancement (in 125 reviews)

Cons
  • Team members have been told not to speak badly about team leaders (in 173 reviews)

  • managers where store team leaders act passively (in 122 reviews)

More Pros and Cons

2,418 Employee Reviews

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  1. Helpful (3)

    Whole Body Team Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Whole Body Team Member in Berkeley, CA
    Current Employee - Whole Body Team Member in Berkeley, CA
    Recommends
    Positive Outlook

    I have been working at Whole Foods Market part-time (More than a year)

    Pros

    -20% discount store wide -Great fellow employees -Free company trainings on supplements and products -Product Samples

    Cons

    -Very high expectation for mediocre pay -Whole body employees expected to know a huge amount of information about supplements and health without extra pay -Upper management does not care about employee wellbeing

    Advice to Management

    Employee incentive


  2. Helpful (1)

    WFM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Addison, TX
    Current Employee - Anonymous Employee in Addison, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Most of the benefits are good and starting pay is good for a cashier. There is a good team effort to get the job done.

    Cons

    The drawback is people know what they can get away with and do it. The customers and employees. Wholefoods is growing and changing. Better or worse? I guess both.


  3. Helpful (1)

    Wonderful Experience Overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Portland, OR
    Current Employee - Cashier in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whole Foods Market (Less than a year)

    Pros

    The employees are excellent, and the work environment is great. They also pay above average.

    Cons

    Poor communication overall. I was often left out when it came to new and exciting company movements.

    Advice to Management

    Increase communication!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Specialty Dept. Team Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialty Team Member in San Francisco, CA
    Former Employee - Specialty Team Member in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Whole Foods Market (More than 5 years)

    Pros

    In general, whole foods tends to be good to its employees in terms of certain corporate standards that provide you with job security and benefits. They hire people who do well in customer service and generally people who are interested in food, the environment and other liberal, progressive values, so the co workers I have had are exceptional! Great people work for whole foods, and I've made some great friends!

    Cons

    The reality aside from that is the fact that whole foods is still a corporate machine. It has very clearly defined moving parts, and it hires people to fit into it's very clearly defined roles. If your skills exceed your role, or if you have skills that could be valuable to the company, they aren't interested in working with you to bring those special skills into the business outside of any cookie cutter job that already exists. If you want to expand your job title, expect to work in retail management. That's what you can expect. If you want to do that, this could potentially be a career job. If you have any other career goals, this is a temporary job with high turnover rate.

    Advice to Management

    Whole foods hired a lot of young people, which makes for a very fun place to work in some ways. However, in my experience, there are a lot of people in leadership positions who are not mature enough to be able to be effective leaders who their team members genuinely respect and who are able to be in a position of authority and be not either let it go to their heads because they are excited to be in charge finally, and/or able to juggle the different responsibilities of leadership to create an organized, professional work environment. I think whole foods needs more people in charge who can set good examples of leadership.


  6. Great Work Environment, Hard Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boulder, CO
    Current Employee - Anonymous Employee in Boulder, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whole Foods Market full-time (More than a year)

    Pros

    Very casual, positive work environment.

    Cons

    Strict work expectations, not uncommon to be swamped by surprise work or projects for your store from the Global office.

    Advice to Management

    Relies heavily on hiring and promoting from the ground-up rather than from education and previous relevant experience.


  7. Helpful (1)

    Specialty Team Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in New York, NY
    Former Employee - Team Leader in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team environment. 20% employee discount. Paid Time Off Surrounded by like-minded people. Quality products.

    Cons

    "Blackout dates" (certain dates on the calendar where you can NOT request time off). Overtime during the holidays. Ridiculous retail hours/schedule. (One day you will work 6-2:30, the next day: 3-11:30, then the next day: 9-5:20) No opportunity for a set schedule.

    Advice to Management

    Listen to your team members and their needs. They run the business. Be more present and visible on the sales floor/don't hide in your office. Manage your 'friend vs. employee' behavior.


  8. A Very Good Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grocery Team Member in Jericho, NY
    Former Employee - Grocery Team Member in Jericho, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Whole Foods Market part-time

    Pros

    A very enthusiastic workforce and understanding management. I worked with some of the funniest people and the time flies by. They also offered a good hourly wage for the field.

    Cons

    Some of the customers will be rude, but it is expected in the field. Overall, there was not much of a downside.

    Advice to Management

    Keep doing what you are doing. The store ran smoothly and the workforce was engaged.


  9. Team Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prepared Foods Team Member in New York, NY
    Current Employee - Prepared Foods Team Member in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are many opportunities to grow and develop yourself. Great leadership training. The supportive environment of management.

    Cons

    The Whole Food Values and Culture are not always present among the team. Communication breakdowns with the team around duties and how they are performed are sometimes challenging.

    Advice to Management

    Close the gap between the culture that is espoused and the culture that is practiced amongst the team in food preparation. Give more communication training and stress management training.


  10. Customer Service Associate Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate Manager in Manhasset, NY
    Current Employee - Customer Service Associate Manager in Manhasset, NY
    Recommends
    Positive Outlook

    I have been working at Whole Foods Market full-time (More than 3 years)

    Pros

    benefits, culture, flexibility, pay, PTO.

    Cons

    long hours, retail hours, difficult customers, not closed on holidays.


  11. Whole Foods Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Houston, TX
    Current Employee - Assistant Store Manager in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Whole Foods Market (More than 5 years)

    Pros

    Great people, awesome products, lots of opportunity for growth, innovative retailer

    Cons

    can be stressful, customers can be a little too much at times, higher level management positions can lack work/life balance

    Advice to Management

    make growing into higher level positions more appealing



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