Whole Foods Market

  www.wholefoodsmarket.com
  www.wholefoodsmarket.com

Whole Foods Market Reviews

Updated December 18, 2014
Updated December 18, 2014
1,621 Reviews
3.6
1,621 Reviews
Rating Trends

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Whole Foods Market co-CEOs John Mackey and Walter Robb
John Mackey and Walter Robb
650 Ratings

Review Highlights

Pros
  • Team members have a say in everything that concerns the welfare of the overall company (in 190 reviews)

  • Fun place to work, great benefits if you actually get a chance to work full time (in 125 reviews)


Cons
  • When changes are made it is up to team members to figure out the way without any guidance (in 173 reviews)

  • Lack of accountability, team leaders promoted to position but not trained -- terrible (in 122 reviews)

More Highlights

Employee Reviews

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  1.  

    Informative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Trainer in Santa Fe, NM
    Current Employee - Team Trainer in Santa Fe, NM

    I have been working at Whole Foods Market full-time (more than an year)

    Pros

    The other team members are great to work with.

    Cons

    You can't pick your hours.

    Recommends
    Positive Outlook
  2.  

    Great company to work for with great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whole Foods Market

    Pros

    Training in all areas of the store. Open door policy on sales of store and company. Ability to learn about healthy living through organic and non-GMO foods.

    Cons

    Limited chances for advancement because team member turnover rate is very low. Great for company, but hard for team member to move up unless willing to transfer stores or regions.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not what it used to be....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Buyer/Specialist in Denver, CO
    Former Employee - Buyer/Specialist in Denver, CO

    I worked at Whole Foods Market full-time (more than 8 years)

    Pros

    The discount is great, the benefits are ok. I've made many amazing friends at the whole foods.

    Cons

    The politics are ridiculous!!! I've seen so many unqualified people promoted just because they know how to play the whole foods game (butt kissing). Whole Foods tries to pass itself off as this liberal open minded company that cares about what their TMs think, but they don't want to hear about their "opportunities". They will literally let a team leader run a dept. into the ground before they admit they made a mistake in hiring them. And they don't see a red flag when 3 people in leadership positions, who have all worked for the company for over 5 years,quit within the same week. Everyone used to want to work at the Capitol Hill WFM in Denver, but now they have to beg people to apply for positions. This company is not what it used to be and this store is the worst.

    Advice to ManagementAdvice

    Listen to team members and DO NOT shame them for speaking up. These are the people who have the experience of working in these departments and for these team leaders on a daily basis. Their opinions matter, they are relevant, and valuable. Be able to admit that you've made mistakes. We're all human and most of the time we're not perfect.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Overall, happy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whole Foods Market full-time (more than 3 years)

    Pros

    Caring and teaches how to be successful. Great benefits and discount.

    Cons

    lack of labor available to really go above and beyond.

    Advice to ManagementAdvice

    You are as strong as your team.

    Recommends
    Neutral Outlook
  6.  

    Sounded better than it turned out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cake Decorator in Lincoln, NE
    Current Employee - Cake Decorator in Lincoln, NE

    I have been working at Whole Foods Market

    Pros

    Can be a fun environment, good educational component

    Cons

    Benefits were not transparent. Promises sounded great but I was not given the facts.

    Advice to ManagementAdvice

    Unprofessional team leaders that need much more training on team leading and communication skills. Very demanding team leaders who show bias. Be watchful of age discrimination. I was told openly that I was much older than the average employee.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    A lot of talk about values, but it's really the prices that set them apart from the competition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Team Member in Schaumburg, IL
    Current Employee - Team Member in Schaumburg, IL

    I have been working at Whole Foods Market

    Pros

    There is usually a really inviting atmosphere that is familiar from one location to the next, but each store has a unique flair and setup. Some really excel in produce versus a great grocery department, some are known for having a fantastic selection of vegan items. And it's fun to work with people who know a lot about food, or wine, or preparation, or even gardening and growing heir own food. The company attracts a lot of people with a wide variety of skills and knowledge, and that presents many great opportunities to be exposed to know techniques and information that might not have otherwise crossed your path.

    Cons

    As great as most of the lateral team members can be to work with, once you begin interacting with anyone higher up the management ladder, you start to question advancement policies and whether or not the company actually cares about the core values they tout so often. Managers are fond of reminding you that there is an open-door policy for any grievances, but this just means that their door is open for you to come in and be told how many different ways you are wrong and disrespectful. Team Leaders will often give themselves the best schedules (although this isn't always the case, it has been my experience with recently promoted Team Leaders), and competence or qualifications are rarely if ever factored into the promotion process. It's always who the managers like and want to promote, which does foster a very fickle work environment.
    The benefits are not nearly as fantastic as they promote them to be: 20% discount which just means that your paycheck goes right back into the stores' coffers (when they say "whole paycheck" it's not the customers being referred to, it's the team members), insurance with a very high deductible and emphasis on preventative care (I don't care if you go for your annual like clockwork, it won't help when you get into a car accident), and no mental health coverage (which between the management and customers, every team member needs).
    Schedules for standard team members are terrible. They put hiring freezes on full time, and make part time employees work closing shifts every shift.

    Advice to ManagementAdvice

    Take Team Leader surveys seriously. When team members complain that you aren't approachable or supportive, maybe it means that you're not approachable and are unsupportive.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Great Environment. Ok Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Support Specialist in Washington, DC
    Former Employee - Team Support Specialist in Washington, DC

    I worked at Whole Foods Market

    Pros

    Great opportunity to learn and take on new projects.

    Cons

    Overworked, low pay for office staff.

    Advice to ManagementAdvice

    Create more straight line opportunities for advancement. Pay more.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Up and down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Boulder, CO
    Current Employee - Team Member in Boulder, CO

    I have been working at Whole Foods Market part-time (more than an year)

    Pros

    The benefits, they are pretty good and cheap for the type of job
    The discount, starts at 20% can get to be as much as 30%
    The team members, when they do hire, they hire pretty cool people

    Cons

    Too big, management can never get staffing levels where they need to be.
    Boulder customers can be really stupid, selfish and obnoxious.

    Advice to ManagementAdvice

    Spread out the leadership, especially in the prep foods department, its not enough to have one team leader anymore.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Not good. Favoritism is a big part on this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whole Foods Market

    Pros

    Good employee discount, and some times nice coworkers

    Cons

    Managers who favorite employees and knowingly doing I front of others.

    Advice to ManagementAdvice

    Playing favorites doesn't help anyone.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Culture has totally changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whole Foods Market full-time (more than 3 years)

    Pros

    Decent health insurance, a little price matching on 401k, 20% discount on food

    Cons

    Culture is becoming more corporate. No more tattoos, piercings etc. That's what used to make Whole Foods fun and different. Pay raise used to be $1.00 a year but has now fallen drastically. Fiercely anti-union. Company is extremely wasteful because they are way behind the times with their computer systems and workflow. Lied to for years about BPA in their receipt tapes. Massive cronyism. Do not care about employees at all, they only care about their bottom line. Totally geared towards high turnover. Scheduling is awful, forever scheduling people closing and opening shifts back-to-back.

    Advice to ManagementAdvice

    Read this article and fix things. Pronto. While this letter is old everything as of this date is still true. This stuff is still happening everywhere.

    Google: Read a Disgruntled Whole Foods Employee's Epic Resignation Letter

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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