Whsmith Reviews

Pros

Good support from other employees, reasonable pay, good staff discount.

Cons

It can be very boring, and you are expected to be on your feet for a long period of time, with short breaks.

Advice to Senior Management

Respect staff more.

Pros

Amazing Staff, Busy environment - the time goes by quickly.

Cons

Management does NOT know how to manage and attitude towards staff is very bad.

Advice to Senior Management

Listen to staff feedback.

Pros

The opportunities are good and i felt part of a team while at the ompany. it was easy work , not muc h too it

Cons

however the opportunities for progression are limited, the managment are not particuarly stong in all areas and it is hard work

Advice to Senior Management

the management can mae the employees greater in terms of preparation and experience as well as training for the future

Pros

Friendly close head office team, who support each other. Dynamic business, with rapid growth so interesting and new projects to work on

Cons

Not much room for career progression unless you are in the commercial teams. High staff turnover, and high number of contractors instead of permanent employees.

Advice to Senior Management

Support employees with their individual career aspirations, try to keep employees in the business by attempting to understand areas in which they would like to progress, and support them in this regard.

Pros

A large staff base means you meet lots of people. It is quite an easy job and the day goes by quickly during busy periods. There is not much responisbility apart from getting the customers served.

Cons

Early starts to the day. I started at 5am many a time, though sometimes this suited me as you are finished for 1pm. You are supposed to sell promotions everytime a customer buys a magazine or newspaper which is very repetitive.

Advice to Senior Management

Give staff praise after very busy shifts as the job can sometimes be exhausting. Make sure shops are fitted with working air conditioning and let staff drink water throughout the day, particularly in the summer.

Pros

-Depending on shift, nice people to work with, mostly students
-Not too hard to get to grip with everything
-Shift work flexible, swap shifts with others
-Good pay, due to shift allowance and location allowance

Cons

-Very boring after a while due to nature of work
-long hours in shifts
-Airside is quite demanding
-A big gap between managers and staff
-only get discounts after 3 months

Advice to Senior Management

To be more encouraging to staff. Ask for feedback, you're not always right!!

Pros

Free Stuff and Decent pay

Cons

Annoying CO workers And Hard hours

Advice to Senior Management

Try a harder interviewing process to get best customer service

Pros

Employee discount. A good work environment, management seemed to be pretty friendly and they seem to understand what the work of a sales assistant is like.

Cons

Boring and repetitive, with few opportunities for advancement. Despite being told there would be bonuses at Christmas depending on special offer sales, these never materialised. Number and length of breaks varied between people in the same job and with the same pay, including some employees getting paid breaks and others only getting unpaid breaks. No holidays allowed during busy period, eg. Christmas, summer holidays, Easter etc. They prefer to halve your hours and hire someone else to work the other hours, so they can cut back on paid breaks. You only get 1 uniform to wear all week.

Advice to Senior Management

None really