WideOrbit

www.wideorbit.com
Employer Engaged

WideOrbit Reviews

Updated February 26, 2015
Updated February 26, 2015
26 Reviews
4.6
26 Reviews
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WideOrbit Founder & CEO Eric R. Mathewson
Eric R. Mathewson
22 Ratings

Employee Reviews

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  1.  

    A disproportionate number of really nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator in San Francisco, CA
    Current Employee - Systems Administrator in San Francisco, CA

    I have been working at WideOrbit

    Pros

    The work I do is interesting and challenging, I am fairly compensated with very competitive benefits. I have a great boss and I am afforded the chance to work collaboratively with all levels of employees, from C-level on down. The folks that run this place are pros, they really know what they're doing.

    Cons

    I gotta say, it's tough to come up with something to write here. There's been rapid growth in headcount which can often present problems, but we seem to be have the right folks in place to handle the growth - from recruiting to HR to systems and facilities.

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Smart AND nice people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Birmingham, AL
    Current Employee - General Manager in Birmingham, AL

    I have been working at WideOrbit

    Pros

    This company is full of super-smart people; the best part is, they are super-NICE as well. This is a technology company made up of people who have a real joy for learning and having fun while they do it. Growing by leaps and bounds - no end in sight!

    Cons

    I honestly can't think of any cons to mention.

    Advice to ManagementAdvice

    Keep making your employees feel valued. You do such a good job of this; hope this continues even as we grow.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    The Industry Leader; Still Feels Like a Start-Up (in a good way!)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at WideOrbit full-time (more than 5 years)

    Pros

    Exceptional culture - the people working here absolutely make the Company. Industry-leading products, with a continual focus on ensuring client satisfaction. (And, for the most part, clients ARE happy.) Transparency from senior management to client - Company is honest with its' people and with clients.

    Cons

    As the Company grows and continues acquisitions, consistency varies between business units - for both employees and for clients.

    Advice to ManagementAdvice

    Standardize the onboarding process for new employees and for acquired ones so everyone can feel a part of the same culture. Continue open communication and solicitation of employee input. It's nice to have a voice here.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good Place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WideOrbit

    Pros

    Company is Growing very Rapidly

    Cons

    Organization is lacking as growth out paces processes

  6. 1 person found this helpful  

    Kind people that are great to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at WideOrbit full-time (more than a year)

    Pros

    The people here are the best. Everyone is so nice and helpful. Super fast growing with lots of opportunities.

    Cons

    Need some time to assimilate some of the new acquisitions so that the company culture can be maintained.

    Advice to ManagementAdvice

    Keep rocking -

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    rev

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in San Francisco, CA
    Current Employee - Operations in San Francisco, CA

    I have been working at WideOrbit full-time (more than 8 years)

    Pros

    Excellent, open-minded, flexible company with a solid product line that allows many of its employees to work remotely. Company has a culture that emphasizes client satisfaction. There is very low attrition at the company so most employees are satisfied.

    Cons

    Company is growing rapidly which has caused some degree of growing pains. Company has a 401k plan but does not match.

    Advice to ManagementAdvice

    Management has done an excellent job keeping focused on the core business model.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Loved working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in San Francisco, CA
    Former Contractor - Anonymous Contractor in San Francisco, CA

    I worked at WideOrbit as a contractor (less than a year)

    Pros

    Still has a start up feel with that mid-size co stability.
    Everyone is super nice and very friendly.
    The executive team is very responsive to ideas and moves quickly once a decision has ben made.
    If you like working with smart self motivated people then this is the place for you.

    Cons

    Your career movement is all up to you. No annual reviews. If you need more hand holding then this is not the right company for you.

    Advice to ManagementAdvice

    They know what they are doing...keep it up.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    WideOrbit Hires Smart, Adaptable People Whose First Priority is to Maximize the Customers' Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA

    I have been working at WideOrbit full-time (more than 3 years)

    Pros

    Stable, expertly managed organization

    Commitment to reinvestment in products and staff

    Open communication; always honest with customers, trade press, and staff

    Willingness to acknowledge mistakes and treat them as learning opportunities

    Lives its values

    Thorough recruitment process ensures good match between candidate and culture

    Recognized as the "gold standard" among its clients, potential customers, and industry insiders

    Trusts employees to work independently; celebrates individual contributions to team successes; consistently supportive during difficult circumstances

    There is a true team atmosphere; collaboration trumps hierarchy; everyone pulls in the same direction.

    A client's crisis is elevated immediately to C-level management, regardless of the customer's size or the monetary value of its project.

    Remains faithful to its hiring decisions; gives new employees the time and resources they need to find their footing and make their contribution

    All full-time employees are offered a sabbatical at regular intervals.

    Experiencing phenomenal growth and achievement

    A sincere camaraderie centered around a commonly held belief that the company is far from peaking

    Cons

    No employer match for 401(k)

    There is no "on boarding" program; procedures, policies, and precedents are shared word-of-mouth as needed.

    The downside of the company's rapid acceleration is that it's easy to be overwhelmed by the new information that accompanies that pace of change.

    With several offices and a tremendous number of telecommuters, communication and coordination can be challenging.

    There is, perhaps, too much use of e-mail as a primary means of sharing information.

    Advice to ManagementAdvice

    Management would benefit from making more of a point of soliciting feedback from its employees. I would recommend regular roundtable-type discussions and that department leaders schedule one-on-one time with every member of the organization at least once each year to remain in touch with individual goals, identify challenges, and learn from different perspectives.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Plodding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WideOrbit full-time (less than a year)

    Pros

    If your definition of a good job is free food, mediocre products and staying in the same role for multiple years at reasonable salaries and good benefits, this is a fine place to work.

    Cons

    If you want innovation, career growth, informed and capable management, sophisticated products and people who lead, rather than follow, then this is not the place for you. WO managers like people who take customer service seriously, which is great. But management does not invest in their people, processes or culture. Departments don't communicate, top-down communication is sporadic.

    Advice to ManagementAdvice

    Solicit employee input. There are many capable people that could make broader contributions but they are stifled by senior management. Employees genuinely like WO, but the culture does not support individual or professional growth.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Solid, high-growth, pre-IPO company with nice people, great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at WideOrbit full-time

    Pros

    WideOrbit is a solid company that continues to enjoy rapid growth and a leadership position in the marketplace. It has a solid, approachable management team that is well respect amongst the employees and within the industry. Given the size, everyone still has visibility and opportunity to make an impact, and the company has a good vision of where it intends to be in the near and distant future.

    On a human level, people are genuinely nice. Everyone seems to care about creating a positive work environment and there's a real sense of collaboration. I haven't seen one pissing match yet, and I've certainly seen my share of them in other software companies over the years.

    Cons

    There's currently no formal structure for reviews, raises and bonuses, so it's up to you and your manager to work it out. This could be good or bad, depending on what you're used to. Of course, as the company grows, this will probably change.

    Advice to ManagementAdvice

    To upper management, I'll say stay the course!

    Recommends
    Positive Outlook
    Approves of CEO

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