Wikia Reviews

Updated March 17, 2015
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3.6
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Craig Palmer
11 Ratings

20 Employee Reviews

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  1. Helpful (5)

    Company growing despite its best efforts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Wikia full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Wikia is an excellent place to begin a startup career. The environment still has a very startup-ey feel, and the experience gained there can be an excellent jumping-off point to something bigger. Pay and benefits have been increasing over the past few years to the point that they are reasonably competitive with similarly-positioned companies. The company is stable and given the large user base there is little threat of it going away.

    Cons

    Members of senior management are constantly fighting amongst themselves, and the genuine animosity trickles down throughout the entire company. Marketing, especially, is led by individuals who have an undeserved sense of superiority and the missteps led by that department are largely responsible for the aforementioned animosity. There is a general sense of running in circles with little long-term vision.

    Advice to Management

    Develop a coherent long-term vision for the company. Replace marketing management. Address the toxic culture problems directly rather than campaigning for better Glassdoor reviews.


  2. Helpful (8)

    Untrustworthy management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wikia full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Basic "start-up" perks that draw a lot of the younger and less experienced, but passionate and driven crowd.

    Kegs, pool parties, snack closet, dog-friendly office, people who like to go out and have a good time together.

    If you have less experience you probably have a decent shot at getting a job here anyways.

    The Community Development, Community Support, and Sales organizations are well managed and fun to work with.

    If you're into pop culture or gaming, this is a good company for you.

    Nerdy in an awesome way.

    Cons

    Bottom line: Wikia ends up being a demoralizing and dispiriting place to work day in/day out.

    Avoid Marketing, Product, Design and Engineering.

    Complete lack of trust between teams leads to a lot of blame, finger pointing, and clique culture.

    Projects are unreasonably scoped, resourced, and time boxed which leads to constant sense of failure and stress for prod dev teams.

    Senior Management is visibly unable to work well together. This causes major issues that trickle down and create an unpleasant work environment.

    Management is the embodiment of "do as I say, not as I do." One example: management harps incessantly that teams must make data driven decisions and then blatantly disregards that data when it doesn't support their preferred approach.

    A lot of talented people don't stick around. People leave quickly over a short time span, lowering overall company moral. This happens every few months.

    Unprofessional atmosphere, gossip, people storming out of meetings, etc.

    Pays below market, annual reviews are late and shoddy.

    *Management has campaigned in the past for current employees to write positive Glassdoor reviews. Take note of that when you read reviews here.*


  3. Helpful (8)

    Very cliquey, bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Wikia full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Some of the nicest colleagues and a great location. They were also not too strict on hours which was nice

    Cons

    Senior management is very cliquey, and when one of them doesn't like you, they make it their mission to talk badly about you to your manager. They don't care about personal growth and never make an effort to see how their employees are doing in their current position. Stingy with raises and make you do multiple job while paying you the same.


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  5. Helpful (8)

    Campaign to increase rating?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wikia full-time (More than a year)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    It's an ok place to work. Nothing to make a career of. But pretty decent. Cool people. Crappy tech.

    Cons

    The campaign to boost ratings here is sad and defensive. Own the stuff that ain't grt and make it better instead of sugar coating. Ppl aren't stupid.

    Advice to Management

    Stop the Glassdoor white washing. It's grody.


  6. Helpful (9)

    Used to be great. Sadly, took a nose dive.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community in San Francisco, CA
    Current Employee - Community in San Francisco, CA

    I have been working at Wikia full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Most of the people are nice, fun, creative types as individuals.
    The users and content are really interesting to work with.
    Hours are flexible.

    Cons

    People feel beaten down and abused by top-down style of the upper management.

    Unclear focus. Feels like following random and disorganized projects that don't lead to better brand awareness, revenue or users but more like personal pet projects of the marketing people or CEO.

    Lots of gossip, HR breaches of trust, politicking, cliques. Didn't used to be that way.

    Good people have all left or are interviewing.

    Advice to Management

    Stop micromanaging. Speak respectfully. Everyone has a role to play that is important, understand that. You didn't build this company by yourself. A yearly party doesn't absolve this.


  7. Helpful (2)

    Good work life balance, poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wikia full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - Large user base, a lot of interesting problems
    - Good work life balance
    - Most people are nice and friendly

    Cons

    - Lack of vision and direction
    - Poor planning and execution
    - Lack of trust

    Advice to Management

    Trust the people you hire can get things done. Stop micromanaging.


  8. Helpful (3)

    Did a PR Firm Write Most of the Reviews?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wikia full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wikia is definitely a decent place to work, but no place is perfect as some of the reviews seem to suggest about Wikia. However, I definitely would recommend working there. The CEO has a strong vision for the company and includes the entire company in quarterly meetings that brings the world offices together. It's not a long-term place to work for most positions but it's a great starting place or stepping stone. My experience with departments from community to product to sales to accounting were very positive. Free food, keg, company parties and flexibility make is competitive with other internet companies from an environment standpoint. Dog friendly office is a plus.

    Cons

    Not every person in every department treats everyone with respect. Some sales people and most of marketing just aren't nice.. They seem to hold themselves on a pedestal that isn't deserved.The dislike between top executives spills out to the entire office and it's incredibly unprofessional to witness it. The CEO needs to get that in check. HR cannot be trusted. Gossipy environment needs to be brought under control because it makes a mostly positive work experience negative. A lot of employee turnover recently.

    Advice to Management

    Fix the bad situation with department heads. Work to keep good talent.


  9. Helpful (3)

    Intriguing, but ultimately disappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Engineer in San Francisco, CA
    Former Employee - Front End Engineer in San Francisco, CA

    I worked at Wikia full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    The culture at Wikia is very casual and it shows in their nice open office located in the heart of SOMA. The people are lovely and your working hours will be flexible so long as you get stuff done. There are opportunities to travel abroad at least once a year.

    Cons

    Wikia is built on top of the MediaWiki framework which is a complex and aging monolith. This causes everything to move at a snails pace and really seems to limit the flexibility of the product. As such, be prepared to spend a lot of time in maintenance and bug fixing mode. From a users perspective, the general website experience, which has been assembled in small parts over the years, can be buggy, unintuitive and inconsistent.

    Advice to Management

    Provide your employees with some long term vision and resolve. There seems to be a really big disconnect between the senior management, employees and users in terms of expectation and product development. Don't settle for a mediocre revenue scheme; try to be more innovative and don't be afraid to push forward with some risky projects, possibly even an overhaul of the underlying frameworks and technologies used. This could really speed up product development and help bring Wikia's potential to fruition.


  10. Helpful (2)

    I worked at Wikia (More than 3 years)

    Pros

    Fun start-up with a lot of social activities
    Great for wiki and mediawiki lovers

    Cons

    Collaboration and communication between departments slowed down as the company grew larger.
    Getting new products to market slowed down, frustrating unless you come from an enterprise style company where things are even slower.
    Many management positions were filled from outside Wikia, demoralizing for hard-working ambitious staff and takes a toll on what used to be the company culture.

    Advice to Management

    Overall a good job is done by management. Gender equality could improve in some of the departments. "Hire slow, fire fast" attitude would help this business, also applicable for management positions.


  11. Helpful (4)

    One of the better startups but so much room for improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Wikia full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great coworkers, colleauges depending on the team/group you are on.
    - Supportive senior managers, if they're around.
    - New SF office is awesome! Panoramic views of SF and Sutro Tower
    - Office management is professional and super helpful.
    - Company is showing growth both globally and internationally. Our newest office is in Tokyo, Japan!
    - Work from home is flexible and almost encouraged by management to ensure high productivity.
    - HR is caring and does a thankless job well.
    - Finance folks are super nice and approachable.
    - IT is super responsive and always gets us any gear requested.
    - International team members visit often and are a pleasure to work with.
    - Recently acquired a company called Huddler. Their workers are cool and fit well in the culture.

    Cons

    - Some uptight players. If you don't work with them, it's easy to avoid them.
    - Some mid-management folks lack a spine. Even when employees are talking loud and clear, they take no action until its too late.
    - There are some dirty jackasses in the office who clearly don't know how to clean up after themselves. Office management always hunts them down!
    - Company happy hours have been less as there's too many folks to accommodate now.
    - One or two bad apples get to ride the Wikia wave after they demonstrated the lack of skill to do their job. Yet, management keeps them around to allow them to collect a paycheck at the expense of the rest of us pulling their load.
    - Engineers are treated like 1st class citizens. The rest of us who aren't senior management (or management, in general) are peasants.

    Advice to Management

    Listen to your reports. Why would you ask us to speak up then do nothing? Get rid of the low performers and promote those who show initiative to work. If you do acquire new companies and enployees, dedicate resources to their success. Don't let them float along without guidance.



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