Wilderness Resort Reviews

Updated August 4, 2015
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  1. Facility Setup/ Crew Member

    Former Employee - Customer Service/Cashier in Portage, WI
    Former Employee - Customer Service/Cashier in Portage, WI

    I worked at Wilderness Resort full-time (More than a year)

    Pros

    Did a lot of moving stacks kart's around to diff., part's of the building as well as setting up/ taring down a lot of room's, which is the type of work that I enjoy doing. I had a lot of fun and met a lot of interesting individual's.

    Cons

    The type of hour's that where giving and the fact that I only got three to four hour's of sleep a night on the weekend's when I worked there. I only worked their part-time and also worked at another job full-time which made it very difficult to function when working at the Wilderness Resort and the fact that there wasn't a full-time position available for me when I worked there at the time.


  2. Great work enviornment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services Intern in Wisconsin Dells, WI
    Current Employee - Guest Services Intern in Wisconsin Dells, WI
    Recommends
    Positive Outlook

    I have been working at Wilderness Resort full-time (Less than a year)

    Pros

    Positive work environment, people are friendly, pay raises, flexible schedules, opportunities for advancement

    Cons

    Communication among management is not always helpful.

    Advice to Management

    Maintain communication with employees. Respond to emails, phone calls, etc. in a timely manner.


  3. Not a long term company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aquatics Specialist in Wisconsin Dells, WI
    Former Employee - Aquatics Specialist in Wisconsin Dells, WI
    Doesn't Recommend
    Neutral Outlook

    I worked at Wilderness Resort full-time (More than 3 years)

    Pros

    Many departments to call home.

    Cons

    No advancement, Pay, breaks, scheduling, long hours

    Advice to Management

    Look for long term employees when you find them keep them.


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  5. Fast paced

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services in Wisconsin Dells, WI
    Former Employee - Guest Services in Wisconsin Dells, WI
    Recommends
    Positive Outlook

    Pros

    If your a people person. Great job

    Cons

    High turnover rate of employees

    Advice to Management

    Need more one one one training


  6. Good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lifeguard in Wisc Dells, WI
    Former Employee - Lifeguard in Wisc Dells, WI
    Doesn't Recommend
    Negative Outlook

    Pros

    Easy job as a lifeguard, decent pay. The management was relatively friendly, but not very available to lower level employees. Hours were good some days.

    Cons

    There was definitely a nativist element considering all of the foreign students. Some were very well liked and accepted by the American staff, others relatively ostracized.

    Advice to Management

    I think the management should concentrate on getting to know better the foreign workers that comprise most of their staff. Bad lifeguards should be more actively weeded out.


  7. A good place to work if you can put up with people & stress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lifeguard in Wisconsin Dells, WI
    Current Employee - Lifeguard in Wisconsin Dells, WI
    Doesn't Recommend
    Neutral Outlook

    I have been working at Wilderness Resort full-time (More than 3 years)

    Pros

    Pretty good & upbeat management team. Flexible schedule based on you availability. Can be a fun place to work if you get along with people.

    Cons

    You are replaceable, if a manager does not like you they will find a reason to fire you, weather they have just cause or not. (This happened to a friend of mine, he got athletes foot from the resort, came to work with a doctors note saying he should not get into the water, they sent him into the water anyway, and when he complained later he was fired. He was able to collect unemployment because his case worker agreed that he had been wrongly fired) High stress. (If someone drowns in your area of responsibility legal action will be taken against you, If someone gets hurt or becomes ill to any degree you have to respond quickly & not make any mistakes or you will be demoted/fired) Long exposure to chlorine can be detrimental to your health.

    Advice to Management

    Switch all pools to saltwater cleaning systems.


  8. Throwing yourself to the wolves!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wisconsin Dells, WI
    Former Employee - Anonymous Employee in Wisconsin Dells, WI
    Doesn't Recommend

    Pros

    Flexible Schedule. Great Reward Programs and Acknowledgement. Cross-train in multiple locations of the resort. Employees get to be consistantly working with people from different backgrounds each day.

    Cons

    Lack of training. Limited benifits. Management very rude and unprofessional to other employees, managers, and even the customer. Lack of empowerment for associates. High turnover rate. Toxic culture.

    Advice to Management

    Put in place a better training program that allows employees feel comfortable with their job and also empower employees to be able to create memories with guest and have fast recoveries when the guest is having a negative experience.


  9. Not a place to start a career...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Beautiful facilities and friendly staff. Employees ger to swim for free during certain hours. They have good discounts for their nice golf course.

    Cons

    VerypPoor pay. Total lack of respect from the Management. Awful communication. The left hand never knows what the right is doing. Greedy and unorganized.

    Advice to Management

    Treat your employees better. Certain managers show no flexability and rule with an iron fist. Make your employees happy and they will work harder.



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