Wiley

  www.wiley.com
  www.wiley.com

Wiley Reviews

Updated December 14, 2014
Updated December 14, 2014
270 Reviews
3.0
270 Reviews
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Wiley President and CEO Stephen M. Smith
Stephen M. Smith
111 Ratings

Review Highlights

Pros
  • Great work/life balance for those looking for stability, minimal after-work headaches (in 50 reviews)

  • It's a very comfortable place to work, relaxed environment, great benefits (in 16 reviews)


Cons
  • Not a lot of room for advancement (in 9 reviews)

  • Constant shifting of priorities, no room for upward mobility, management was full of themselves (in 11 reviews)

More Highlights

Employee Reviews

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  1.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Hoboken, NJ
    Former Employee - Intern in Hoboken, NJ

    I worked at Wiley

    Pros

    Great upper management, with a lot of good people. With room for growth.

    Cons

    Sometimes there wasn't any sort of communication with the interns to see how they're holding up. Kinda just left the interns to figure things out on their own.

    Advice to ManagementAdvice

    Great management for the most part but should improve on keeping In touch with the interns.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Separation of Senior Management and Worker-Bees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Indianapolis, IN
    Former Employee - Project Manager in Indianapolis, IN

    I worked at Wiley full-time (more than 10 years)

    Pros

    Great vacation time and personal time. Work week was 35 hours a week. Co-workers were pretty good and it was a good environment to work in.

    Cons

    There was really no chance for advancement, no matter how much I tried. I started in a position that never really changed much and lasted in the position for 13 years when they finally decided to close departments and outsource to India.

    Advice to ManagementAdvice

    Listen to the people doing the work and not only those in senior management. I think your decision-making would be somewhat different if you did.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 6 people found this helpful  

    Wiley is no longer the Place to Be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Hoboken, NJ
    Current Employee - Sales Representative in Hoboken, NJ

    I have been working at Wiley

    Pros

    Wiley offers its employees an excellent benefit package. Colleagues are congenial, hard-working, intelligent and supportive. The company offers flexibility, but not enough promotional opportunities.

    Cons

    There has been great upheaval at Wiley for the past couple of years. Restructuring began in 2013. Approximately 25% to 30% of Wiley's workforce globally has been laid-off, leaving the employees who remain demoralized and frightened about their own job security. Unfortunately, the new leadership and management teams can best be described as confused and misguided, rather than visionary and inspiring. Corporate communication is poor and there is cult of secretiveness & dishonesty that prevails in the current environment. Wiley was slow to respond to the digital transition (in comparison to some of the other publishing companies) and thus far, their response has been disjointed and inadequate. The three divisions of Wiley do not work in concert with each other and this negatively impacts Wiley's ability to move forward and compete. Like many large companies, Wiley is extremely bureaucratic.

    Advice to ManagementAdvice

    Stop patting yourselves on the back. Don't send out any more cryptic, corporate communications. The vast majority of employees would like to be treated with respect and honesty.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    In Transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at Wiley full-time (more than 10 years)

    Pros

    Wiley Indianapolis has a flexible, somewhat relaxed atmosphere, but that doesn't mean inefficient. People have a good work ethic and are among the most professional in the business. Benefits are very good, with lots of time off and good insurance coverage.

    Cons

    Like many media companies, Wiley is going through a lot of upheaval within its ranks. Proceed with caution if you are thinking about working there.

    Advice to ManagementAdvice

    Not much to say because I don't think the current senior management puts much weight on what employees might advise.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Things only got worse...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Hoboken, NJ
    Former Employee - Project Manager in Hoboken, NJ

    I worked at Wiley full-time (more than 5 years)

    Pros

    Good work/life balance and gym next door. Good location.

    Cons

    Constant shifting of priorities, no room for upward mobility, management was full of themselves.

    No opinion of CEO
  7. 1 person found this helpful  

    A place to be… or not to be it's up to you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Hoboken, NJ
    Former Employee - Management in Hoboken, NJ

    I worked at Wiley full-time (more than 10 years)

    Pros

    It's a very comfortable place to work, relaxed environment, great benefits. For many years Wiley valued their employees and created an environment that provided job safety.

    Cons

    Catch 22, great benefits-low pay. Relaxed environment-no room to advance. Slow to update with technological changes in publishing world. Stagnant, when willing to change this company makes drastic decision that don't make sense.

    Advice to ManagementAdvice

    Managers should recognize a value of their employees and help them update their skills using up-to-date tools.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 8 people found this helpful  

    As one of the hundreds of former employees dismissed last year...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hoboken, NJ
    Former Employee - Anonymous Employee in Hoboken, NJ

    I worked at Wiley full-time (more than 10 years)

    Pros

    For me, the pros of working at Wiley were my boss (a very supportive person who would do anything to help you out professionally and personally); my coworkers (a great crew of hardworking people); and the job itself. I liked my job very much but the experience in the Wiley office was another thing (see Cons).

    Cons

    Once it looked like digital was the way the publishing industry was going, it just seemed that Wiley was something of a deer in headlights. They just didn't know which way to turn and worse, didn't prepare their employees before releasing them into a highly digitized workforce for which they were woefully undertrained to compete for jobs.

    Also, Wiley loves to boast about its supposed work/life balance, but from my experience this perk is only for a favored few. In my entire time at Wiley, many colleagues and I, who had proven ourselves as good workers who delivered work well and on time, were not permitted to work from home on a consistent basis for even one day a week. This, even though the work was of a type that could be done remotely.

    The other part I disliked about working there was how secretive management was.

    Advice to ManagementAdvice

    Let your employees in on what's going on and train them to be competitive in the workforce.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 8 people found this helpful  

    Unfocused, secretive, overmanaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Malden, MA
    Former Employee - Anonymous Employee in Malden, MA

    I worked at Wiley full-time (more than 8 years)

    Pros

    The company was very flexible with different working styles and if you were proactive, you had the flexibility to change your own role.

    Cons

    The culture is ... snotty. Management is COMPLETELY DISCONNECTED. Due to labor laws in the UK, they are far overstaffed there and offices in the US suffer from bottlenecking and general incompetency (it's nearly impossible to be lay off or fire people, plus they can take up to a year off while holding their job). I don't expect the company to survive in it's current state. There is a ridiculous amount of reinventing the wheel, due to some major organizational issues.

    Advice to ManagementAdvice

    Stop running the company into the ground by overpaying yourselves, underpaying your staff, and not allowing for growth, advancement, or new ideas. Figure out how to connect your businesses rather than treating them as silos.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good publisher, tight deadlines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wiley

    Pros

    Publisher knows how to put profitable books together; people are talented

    Cons

    A lot of Deadline pressure; editors vary in their temperaments

    Advice to ManagementAdvice

    Don't let bonuses create too much rushing of a product

  11. 5 people found this helpful  

    Behind the curve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mid-Level in Hoboken, NJ
    Former Employee - Mid-Level in Hoboken, NJ

    I worked at Wiley full-time (more than 5 years)

    Pros

    Some very supportive and friendly colleagues, including managers.

    Cons

    As others have noted, Wiey has not adjusted to the digital publishing landscape. The WileyPLUS 5.0 failure was predicted by nearly everyone involved in the project. Colleagues pointed out the multitude of issues to management very early on and their concerns went unheeded. It was surreal. Those who kept the project going went unacknowledged.

    Wiley management also blew well over a million dollars on consultants and project managers who had no clue what they were doing and took advantage of the company's "work/life balance". Wiley has some great employees left but there are also many apathetic people and those who just can't keep up with digital growth.

    Advice to ManagementAdvice

    It's been time for a new CEO for a long time.

    Consider laying off the employees who can't adapt to new technologies. It's not hard to figure out who they are and many are still employed.

    HR could do a far better job recruiting and hiring.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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