Wiley Reviews

Updated August 31, 2015
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3.1
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Recommend to a friend
Approve of CEO
Wiley President & CEO Mark Allin
Mark Allin
18 Ratings

Pros
  • Good work/life balance; global opportunities (in 50 reviews)

  • Great benefits - best I ever had (in 16 reviews)

Cons
  • Don't expect a promotion, management never changes and there is no room for advancement (in 9 reviews)

  • Relaxed environment-no room to advance (in 11 reviews)

More Pros and Cons

364 Employee Reviews

Sort: Popular Rating Date
  1. Established publishing company, good to long-term employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Publicist in Malden, MA
    Former Employee - Publicist in Malden, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wiley (More than 5 years)

    Pros

    Established, and respected publishing company with a long-term vision for the industry. Diverse properties/products, and many global locations.

    Cons

    Outdated systems and somewhat bureaucratic ways of communicating internally.

    Advice to Management

    Encourage team playing


  2. Very Poor Training

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wiley full-time

    Pros

    Great work life balance. Work from home. Flexible schedule.

    Cons

    Awful training in an industry full of so many moving parts, systems to follow, etc. Not much support. Many people willing to help, but if its not the way your manager wants it done it ends up hurting you.

    Advice to Management

    Have an extensive company wide training for a period of time before an employee fully takes over a territory.


  3. Helpful (2)

    Loss of Focus

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier I Product Technical Support Representative in Indianapolis, IN
    Former Employee - Tier I Product Technical Support Representative in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wiley full-time (More than 3 years)

    Pros

    I worked in technical support which was ancillary to the company's publishing business. Wiley puts out some great products - excellent books. They take work/life balance very seriously.

    Cons

    Publishing has never paid very well at the entry level, but Wiley's wages were low even by industry standards. They know about problems and fixable errors with their electronic products but refuse to address them.

    Advice to Management

    Focus on books and not on poorly programmed software created by the lowest bidder.


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  5. Technology Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great work culture. great work life balance.

    Cons

    Lean on technical staff which can make it difficult to manage customers.

    Advice to Management

    Keep up the good work and maintain the company's culture.


  6. Helpful (5)

    This company getting worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoboken, NJ
    Current Employee - Anonymous Employee in Hoboken, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wiley full-time (More than 5 years)

    Pros

    Some good knowledgeable people. Good products and information. Hopefully with new CEO comes up with a better vision.

    Cons

    Getting rid of smart professionals. Too much upper management infighting. Outsourcing jobs then they tell you how great it is as you see co-workers get laid off. Low pay. Benefits getting worse but more expensive. There a lot of people that speak well but don't say anything of value.

    Advice to Management

    Figure out a strategy and stick with it for more than a year.


  7. Helpful (6)

    Program Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Oak Brook Mall Branch, IL
    Current Employee - Program Manager in Oak Brook Mall Branch, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at Wiley full-time (More than 3 years)

    Pros

    Great vacation time, and paid masters degree

    Cons

    over coaching, way too much metrics, terrible culture, no internal promotions

    Advice to Management

    We were great as Deltak before you got here. Stop trying to change us into DeVry or Phoenix who has or is going out of business. What made us great was our culture. That culture has evaporated since we became Wiley


  8. nice place to work

    Current Employee - Production Editor in Tinton Falls, NJ
    Current Employee - Production Editor in Tinton Falls, NJ

    I have been working at Wiley full-time (More than a year)

    Pros

    friendly people and nice place to work overall

    Cons

    responsibilities are not clearly defined.


  9. Picker Packer

    Former Employee - Picker/Packer in Rushden, East of England, England (UK)
    Former Employee - Picker/Packer in Rushden, East of England, England (UK)

    I worked at Wiley part-time (More than 3 years)

    Pros

    good work enviament and staff

    Cons

    working as a team and inviament

    Advice to Management

    Have a good working relastion ship with staff


  10. Sales Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wiley full-time

    Pros

    Great atmosphere, fantastic people and good work life balance if thats what you're after. Great pension scheme and generally a nice vibe.

    Cons

    Poor structure, top heavy management set up and not alot of opportunity for progression

    Advice to Management

    Invest in the resources you already have!


  11. Helpful (2)

    Staying relevant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Editorial in San Francisco, CA
    Current Employee - Editorial in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wiley full-time (More than 10 years)

    Pros

    Smart acquisitions strategy to stay relevant. Long history of high-quality products. Great colleagues.

    Cons

    As Wiley evolves from a publishing company to a services & solutions company it's a challenge to be part of the former, where resources are dwindling and talent is exiting.



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