Wiley Reviews

Updated March 21, 2015
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2.9
310 Reviews
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Wiley President and CEO Stephen M. Smith
Stephen M. Smith
129 Ratings

Pros
  • Great work/life balance for those looking for stability, minimal after-work headaches (in 50 reviews)

  • It's a very comfortable place to work, relaxed environment, great benefits (in 16 reviews)

Cons
  • Not a lot of room for advancement (in 9 reviews)

  • Constant shifting of priorities, no room for upward mobility, management was full of themselves (in 11 reviews)

More Pros and Cons

Employee Reviews

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  1. Great people, good company culture, but limited advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Hoboken, NJ
    Current Employee - Marketing in Hoboken, NJ

    I have been working at Wiley full-time (more than 5 years)

    Pros

    The benefits and work-life balance are great, and I think people really buy into the company values and mission. Managing the transition from print to digital hasn't been easy, and change is slow, but the last year or two things seem to be improving.

    Cons

    When you aren't in a role with a clearly defined career path, your opportunities for advancement will be limited. Some divisions make advancement harder than others. And when you do get a promotion, there is a cap on the % increase you can receive--it's a shame that there's basically a penalty for wanting to stay and move up within the company.

    Advice to ManagementAdvice

    Do more to reward performance and retain top performers.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful

    Changes all the time without making real gains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wiley full-time

    Pros

    Still some good people around trying to do a good job, and that care about the company.

    Cons

    Constant changes, lack of vision, poor leadership.

    Advice to ManagementAdvice

    Make faster better decisions and be held accountable for them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful

    Good work/life balance, but unstable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wiley full-time (more than 5 years)

    Pros

    Great work/life balance - 35 hour work week, lots of PTO. Great colleagues . Company has lots of good people and great friendships have developed over the years. Global company allows the opportunity to work with great colleagues worldwide.

    Cons

    Unstable company. Reorg after reorg for the past couple years and the next one is probably right around the corner. When someone is fired or leaves the company, we aren't able to hire and replace those colleagues. Low pay for the amount of work everyone has to do because of all of the reorgs/layoffs. Senior management says they have a plan for the future but are terrible at communicating a clear message and continually flip flop about the business strategy and goals. The company has silo upon silo and there are business groups that are the favorites to management. Those are the groups that get the most resources (pay, bonuses, team members, recognition of work).

    Advice to ManagementAdvice

    Invest in some expert internal communications people because the senior leadership team is terrible at communicating with employees. You've said we're "one Wiley" - start acting like it. There are clearly three separate businesses and within each of those businesses silo upon silo. If we truly combined resources and energy as one company that would change the trajectory of the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Smart coworkers, talent often goes undernourished/recognized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wiley

    Pros

    Smart coworkers, good work/life balance

    Cons

    talent, particularly young talent, often goes undernourished/recognized

    Recommends
    Neutral Outlook
  6. 6 people found this helpful

    New to Wiley: Favoritism, ageism and megalomania

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales/Marketing in New York, NY
    Former Employee - Sales/Marketing in New York, NY

    I worked at Wiley full-time (more than 8 years)

    Pros

    Intellectual environment, caring and hardworking colleagues. Good benefits, good time-off policies.

    Cons

    New management in sales and marketing is inexperienced and expects the impossible in today's educational publishing environment. Favoritism is the new rule. Experienced, older and more highly-paid colleagues were let go... replaced by young, cheap and compliant yes-people.

    Advice to ManagementAdvice

    Advice to upper (CEO-level) management: take a good hard look at the people you have hired to do the day-to-day leading in your organization. They are ruining what was once "the place to be". If that's your goal, well, then you've accomplished it. If not, there may still be time to save Wiley.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Great publisher going through changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wiley

    Pros

    Smart people, collaborative culture, great location

    Cons

    grappling with challenges in all aspects of its business

    Recommends
    Neutral Outlook
  8. 6 people found this helpful

    Marketing Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Assistant in Hoboken, NJ
    Current Employee - Marketing Assistant in Hoboken, NJ

    I have been working at Wiley full-time (more than 3 years)

    Pros

    -Time off/Benefits
    -Does not require you to work your best everyday.
    -Work/Life balance

    Cons

    -Compensation is low. Wiley claims to pay based on industry averages however you can easily go to other publishing houses and make more more.
    -Lives in the glory of mid 2000's. Wiley was once "the place to be" so much that is was their motto. However in recent years the company culture has taken a turn for the worse. The company seems to be in a period of permanent restructuring for the last 4 years.
    -The org structure at Wiley is odd to say the least. The 3 business units do not communicate or work in collaboration even though they would greatly benefit from it.
    - Company does not reward hard work, only well liked.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Great Company to Be a Part Of

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wiley

    Pros

    Company that feels like a family

    Cons

    None really, management has an open door policy. :)

    Recommends
    Positive Outlook
  10. 9 people found this helpful

    It is very sad to see a great company lose direction and focus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Wiley full-time (more than 10 years)

    Pros

    Benefits are good, and there are a lot of smart dedicated employees. The Wiley family is highly engaged and great role models.

    Cons

    Consultants are making too many critical decisions. The management is detached, and the direction unclear and confusing. Recent acquisitions could save the company, but aren't strategically aligned. Repeated rounds of layoffs are disheartening and look more like desperate money-saving moves than strategic and thoughtful decisions. Wiley has become an "old boys" network with executives making forays to men's clubs and stripper bars -- quite unusual in an industry dominated by women.

    Advice to ManagementAdvice

    Get more deeply engaged in the business you are running. Articulate a vision that connects to the employees, instead of playing to Wall Street and using business jargon.

    Doesn't Recommend
    Negative Outlook
  11. 11 people found this helpful

    A beehive of silos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Hoboken, NJ
    Former Employee - Marketing Manager in Hoboken, NJ

    I worked at Wiley full-time (more than 5 years)

    Pros

    - Some managers are blessed by upper management, have control of businesses with clear growth strategies, and a relatively free hand to drive those businesses forward -- if you can get into those parts of Wiley, you can have a spectacular career.
    - Benefits and work-life balance are legendarily strong. Pay is also decent for publishing, particularly if you come from the more consumer-focused end of the business.
    - Office culture is still very pleasant, despite some hits from the layoffs of the last three years.
    - Paternalism has ebbed a bit, which can be a pro or a con depending on your viewpoint.
    - Is a global leader in a lot of its businesses, and has many very strong partners. You can have the opportunity to work with top leaders in major fields globally.
    - Hoboken location is convenient to transit, has gorgeous views, and the office spaces are mostly pretty nice. (Showing some wear, definitely, and the upcoming redesign -- darkly threatened to be all-panopticon, all-the-time -- will correct some of that, but introduce new problems, as always happens.)

    Cons

    - Wiley is made up of silos packed into silos divided by silos. Each of the three main businesses runs essentially independently, each local office does things its own way, and each publisher or product line has very definite idiosyncrasies. The concept of applying a single best practice across the entire organization, or even having a clear functional structure across the organization, is anathema. To succeed at Wiley, you must be adept at understanding the Byzantine structure and using it to achieve your goals.
    - Upper management claims to have a clear strategy, but their communication to the staff has been vague and contradictory for several years now. Perhaps they have a strategy at any given moment, but consistency and long-range planning do not seem to be available. The CEO's health issues probably feed into this, unfortunately.
     - They seem to have entered a period of managing to quarterly results, which is never a good sign. Layoffs in particular are triggered by an upcoming unfavorable quarter-end. Similarly, reorganizations are beginning to blur together into a continuous panic of change and fear.
     - A successful career can greatly depend on who you know and who your allies are: you need to be immediately useful to the people who are immediately useful to the senior managers who will be kept on and rewarded with the next pending reorg, and navigating that path is not clear.

    Advice to ManagementAdvice

    - Take a moratorium on reorganizations for at least six months. Let a structure shake out before changing it again.
    - Define, articulate, and follow a clear vision for the entire business.
    - Accept that the stock will take a hit and manage for the longer term. There is a suspicion that the company is currently being managed for the dividend.
    - After that reorg moratorium, seriously investigate ways to break down silos and get Wiley working in a unified way around your most important customer segments. That is your most serious long-term need.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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