Williams Lea Reviews

Updated June 30, 2015
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2.3
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Aurora Coya
31 Ratings

Pros
  • Additionally, WL does offer good benefits, which makes some of the other things more tollerable (in 6 reviews)

  • There are a lot of good people that work for this organization (in 6 reviews)

Cons
  • Senior management only cared about profitability rather than staff (in 12 reviews)

  • Disconnected management, often leave individuals employed who should not be employed, and not much room for advancement (in 6 reviews)

More Pros and Cons

205 Employee Reviews

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  1. Account Manger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Williams Lea full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Offers a multitude of resources and employs first class employees. Offers incredible support and a fair compensation. There are a myriad of training classes and most of the management are very supportive.

    Cons

    Human Resources is in another state.


  2. Document Processor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams Lea full-time

    Pros

    Great people to work with. A lot of room for advancement. A lot of different shifts available to fit your scheduling needs.

    Cons

    If you get stuck with a shift you don't like it can be hard to deal with. Sometimes being new you have to take whatever shift is available at the time.


  3. I love the job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work Flow Coordinator in New York, NY
    Current Employee - Work Flow Coordinator in New York, NY

    I have been working at Williams Lea full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Co Workers, Nice View, to work with off shore component is intersting

    Cons

    Money is not top notch, benifits are OK but not great, no car home at night


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Was OK when tuition reimbursement was a benefit.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Records Clerk in McLean, VA
    Former Employee - Records Clerk in McLean, VA

    I worked at Williams Lea full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are some hard working people at their sites. However, their hard work is only reciprocated by raises of 1% to 2% annually.

    Cons

    The culture is very political and the management positions are a joke. Thank god, I was denied a promotion. It led me to a better career that values me as a person. Also, my accomplishments are acknowledged as well.

    Advice to Management

    As an outsourcing organization it is important to maintain communication with the employees. If not you will continue to promote a culture where apathy is the norm. Then that will be reflected to the clients. Therefore, leading to lower contract renewals.


  6. Customer Service Representative

    Former Employee - Customer Service Representative in Emeryville, CA
    Former Employee - Customer Service Representative in Emeryville, CA

    I worked at Williams Lea (More than 10 years)

    Pros

    I became very organized, detail oriented, conscientious and received a lot of my technological and oral skills working for Williams lea.

    Cons

    The cons were, I am a self starter and it became a problem working in team environment at times. When working in a team environment you have think about the team and not always what works best for you as individual.


  7. Short employment before being laid off

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Williams Lea full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Salaries and benefits are decent. If you are desperate for a job, you could do worse.

    Cons

    I recently worked for Williams Lea at a placement in a financial company. Two months after I was hired, we received word that our contract was not going to be renewed and that our entire department was being laid off. It was probably for the best since Williams Lea was not a great fit for me. That being said, company culture is practically non-existent. The level of professionalism and competency of my colleagues also varied greatly. I was repeatedly surprised and disappointed by several employees' lack of preparation and basic knowledge of their job functions.

    Advice to Management

    It would serve Williams Lea well to do a better job of hiring competent workers with relevant backgrounds and skill sets. Also, a little bit of culture goes a long way. If workers are treated as seat-fillers, they will begin to behave as such.


  8. Great training/Huge variability depending on work site

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Associate in Columbus, OH
    Current Employee - Office Associate in Columbus, OH

    I have been working at Williams Lea full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent training and staff development
    Interesting work
    Strong benefits package
    Emphasis on teamwork

    Cons

    Little chance to advance
    Low pay
    Depending on work site and supervisor, employee experiences vary widely

    Advice to Management

    Maintain consistent management strategies and pay more. You are not attracting the high quality employees you need to serve the legal industry well. Promote my manager, who is excellent.


  9. What you put in is what you get out (Just like real life)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Williams Lea full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits, Promotional Opportunities, Great People, Safe Clean Environment, Competitive Salary, Good Place to learn great place to apply what you learn!

    Cons

    You work at the pleasure of your client (I guess that's customer service), No place to call home.

    Advice to Management

    Senior Management should roll up their sleeves and help when visiting sites. Spend more time with staff and leave the sarcasm and superiority complex at the door.


  10. Helpful (1)

    How can you call this a service company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Williams Lea (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They always have openings because turnover is so high.

    Cons

    DHL is in charge. Williams Lea has lost touch with the client, employees and marketplace. Too much focus on senior management earning their bonuses.

    Advice to Management

    Senior Management should spend a little more time understanding the customer, maybe you can start by meeting the customer.


  11. Graphic designer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams Lea full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Shift based and flexible schedules

    Cons

    Management not listening and valuing experienced and loyal employees.

    Advice to Management

    Listen to your teams, they work hard and know more of the day to day grind. Be willing to make changes.



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