Williams Lea Reviews

Current Employee – been working at Williams Lea full-time for less than a year

Pros – Excellent employee recognition program. Great work environment. Advancement opportunities nation wide. Rewarding work. My manager is easy to work for and get along with, for the most part.

Cons – Pay is not as good as it could be and medical insurance is high considering the low pay. My manager tends to take over and not let me do my job. Then when she passes a production job off to me she doesn't communicate all the details of what needs to be done. Then when the client complains I have to take the fall.

Advice to Senior Management – Provide better compensation and more affordable medical insurance for the people that are making you money at your client sites.

Yes, I would recommend this company to a friend

Former Employee – worked at Williams Lea full-time for more than 3 years

Pros – Some positions at this company can be fun and lucrative

Cons – Too many managers all over the country - each with different ideas

Advice to Senior Management – Invest more in tech or back out of that space.

Yes, I would recommend this company to a friend

Former Employee – worked at Williams Lea full-time for more than a year

Pros – You will receive a paycheck as long as they have accounts.

Cons – The benefit package is terrible. If there were a no frills, take every dime from you while you work long hours, this is the company. People in Management positions steal your ideas and pawn them as their own. There is no acknowledgement of hard work and there are absolutely no bonus' except to senior management, even though they are spoken of. People are out for themselves to "cover" and promote themselves. They have an "open space" work evironment where everyone sits at one desk. There are barely any cubes. The company is not organized correctly to accomplish what they want to. The company is run more like a start up company then an established company like some of their competitors. I do not recommend working here. If you do decide to take the job, ask for more vacation, because what they offer is not sufficient - and you will need the time off to keep your sanity! Good Luck!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Williams Lea full-time for more than 10 years

Pros – None that I can think of.

Cons – Workers are always wrong no matter what.

Advice to Senior Management – Need to listen to employees more and to stand up for employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Williams Lea full-time for more than 7 years

Pros – Has been a fast growing business able to make decisions and execute promptly. Generally demanding, but recognized those who made a difference.

Cons – Top management changed in 2012, the business was reorganized, and key decision-making was effectively centralized in London. So, the ability to make a difference has diminished and growth has slowed at best.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Williams Lea full-time for more than 8 years

Pros – Pays bills, exposed culture and life of high end businesses such as law firms, meet interesting professsionals, gain knowledge of printing/copying industry and stay up to date with Microsoft office/Adobe Acrobat versions. Benefits and vacation are fair.

Cons – Management takes a hand off approach which is bad because they're the same people that give you your review.
Reviews are dismal at best.
"Cross-training" is overly promoted and used as a gimmick to overwork and underpay employees.

Advice to Senior Management – What management? Your employees are the MAIN reason why this particular industry (contracts through service) is so lucrative. As such, more effort should be put into refining the contracts to fair to said employees by offering CLEAR and DESCRIPTIVE job titles and COMMENSURATE pay. Simply winning the contract and then molding an employee to a specific task is abusive and not fair. From a business standpoint the formula works flawlessly, but I'm sure that the consensus for employee moral is dismal.

Yes, I would recommend this company to a friend

Former Employee – worked at Williams Lea full-time for more than 3 years

Pros – Good experience, lots of sites around the world to potentially work at, some good people and connections made. I learned a lot working here about how a business should not conduct itself.

Cons – Poor support system from senior management, bad communication, fractured culture, terrible with technology- they are far behind their competition, tend to hire without discretion, treat employees like chess pieces, and will not hesitate to leave you in the dust.

Advice to Senior Management – Be honest with your employees. Treat them like adults. Respond to their emails and phone calls. Shady practices lead to my exit.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Williams Lea full-time for more than a year

Pros – some friendly appreciative clients and a paycheck

Cons – Management chooses whatever the client wants over their employees. My original supervisor was used as a scapegoat for a bad move that was not her fault, so she was shipped to a different location to appease the client. Instead of promoting from within and giving their best employee on site an opportunity, WL hires someone who has no idea how to handle job and uses their best employee on site to train the new supervisor. WL allows supervisors to make up stories to write up employees while HR constantly chooses supervisor's side without listening to associate.

Advice to Senior Management – Do not throw your employees under the bus for never satisfied clients. Human resources needs an overhaul because HR staff is rude and inconsiderate. Learn to promote from within instead of hiring people who have no clue on how to handle the job. Stop using employees as scapegoats. Stop hiring college graduates then proceed to treat them like they are children who know nothing. Stop ignoring glaring issues and only coming out of your offices in some city far, far away when a client has a small complaint.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Williams Lea full-time for more than 3 years

Pros – Insurance is good, vacation is good.

Cons – Pretty much everything. All they care about is the money and how much they can out of the employees without giving them more money.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Williams Lea full-time for more than a year

Pros – Company values its employees and has developed a culture of personal growth.

Cons – We are a 24/7, 365/yr operation so if you don't think you'd like that, you may want to reconsider.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company