Williams Lea Reviews

Pros

I enjoy being able to work independently within an office environment. Eventhough sometimes it can get pretty busy we work in a comfortable and relaxed environment. They have been good about giving me the time off that I request as long as I do it in a timely manner. My Supervisors treat me with respect and I can always get a hold of them. They are good about giving opportunities to work overtime if need be.

Cons

I don't feel like the pay is comensurate with the work load. I think the company should consider hiring floaters for situations when full time employees need to be out rather than have an employee go from his/her permanate site to back fill the employee that is out for that day. It leaves that site short in turn making the employee left behind having to fill two peoples shoes.

Advice to Senior Management

Work on increasing pay scale to a competitive rate, and consider hiring floaters.

Pros

Pay adequate, Paid time off good

Cons

It is sad when talented people are leaving because of poor management. Senior management did not understand the Walmart culture, did not provide what they promised to Walmart. Technology systems are the worst I ever worked with very much out of date. I have talked to people working POS at COKE and it is worse. POS is not a good fit at Williams Lea.

Advice to Senior Management

Fire yourself and get people who know how to hang onto people and accounts

Pros

Fellow workers are a pretty nice group.

Cons

Terrible management. Horrible pay. Raises are a joke.

Advice to Senior Management

Get some decent management training--go to school. Understand that many of your employees do have a college degrees. Don't treat us like a group of ignorant children.

Pros

Good place to gain office experience. It's an okay play to start at if you're looking to add something to the resume in the short-term.

Cons

Raises are practically non-existent. I've gotten better raises from McDonald's since they cap their raises at extremely percentages. They will ding you on your review, even for being sick for only half a day without any other incidents throughout the whole year. They do whatever they can to drop your review to 3 stars or less just to lower your pay increase, even if you are unanimously consider the "best" worker in your site. Usually you're stuck in your position, and if you did have the opportunity to change positions, the pay increase is less than $1 per hour.

Advice to Senior Management

Be willing to pay for quality workers with degrees. So focusing on getting contracts at the lowest cost, and focus on quality instead. Just remember that quality will come at a higher cost. Hence why it is difficult to keep employees for longer than a year.

Pros

I took this job because I was desperate. The salary was satisfactory, even though I worked an 8-hour day instead of 7.5 hours, as was usual in past jobs. The benefits were comparable to others jobs.

Cons

I took the job with Williams Lea because I had been unemployed for a long time and was desperate for a full-time job. I soon discovered not to expect any support from supervisors. There was no training, even though we went through an upgrade in software. I spent my own money on a software book and a subscription to a training website because of the lack of training offered by WL. This was necessary because I was the "go-to" person for staff with questions about the software. Performance reviews were held like criminal tribunals, all negative, despite positive feedback I had received from the client staff. Suggestions about improving work was treated with hostility. Criticisms were contradictory, as though management were not working from the same script. Requirements for processing documents would change without notice. They treat their employees with contempt. It seemed to meas though they were deliberately trying to get me to quit. I have been a professional in legal for more than 25 years, with excellent references and recommendations. But at Williams Lea they treated me like I was an incompetent idiot. No matter how hard I worked to fulfill their requirements, they persisted in giving me negative reviews. There was no way to discuss problems. It was a nightmare.

Advice to Senior Management

Respect your employees' intelligence, Pay attention to problems and actually do something constructive about them instead of punishing employees for making suggestions.

Pros

Benefits, People are nice, I have an supervisor that is willing to help and work with you, meaning work.

Cons

Promotions, tuition reimbursement, don't offer tuition reimbursement to workers if they are not already working in that position in the company. But they also don't have any openings for the position you would like to go to school for either.

Advice to Senior Management

Top management needs to listen to associates. It is kind of hard to listen to associates "workers" when williams lea top management is all over the country and the world.

Pros

Competitive Benefits and Salary.
Meeting new people.
Being able to work for a company that you might not have been able to personally.
A job, if you need one.

Cons

Management's lack of consideration for your personal life, outside work. Their lack of considering circumstantial evidence, which might make your situation unique. Rewarding the wrong people for their achievements, while others look in disdain. Expect your loyalty, but not willing to reciprocate! You are just a worker, or number, which is threatened with replacement, at the drop of a hat.

Advice to Senior Management

LISTEN to your employees!!! Consider more than just what is apparent, and be nonjudgmental. STOP being discriminate, to those who you might perceive the wrong way, and actually listen to them. There should be a survey that employees would be able to take anonymously. This would give the right feedback as to changes that might need to be taken to fix the problem. STOP listening to what other people say about others, and approach them personally! Consider yourself just a number, rather than superior to others. Be a TEAM leader!

Pros

Our clients are generally good people (in my experience anyway)
A good place to develop skills that you want to focus on
There are some very intelligent and competent people in the organisation - mostly at lower and middle management unfortunately and all underpaid

Cons

Inexperienced senior management out for only themselves
Poor leadership if any at all
Embarrassing displays of bombastic language during meetings
Poor levels of written english and other skills generally across the company
Senior management more akin to pushy salepeople rather than the inspirational leaders they think they are

Advice to Senior Management

I dont have any - leave them to it, they are beyond saving. Just dont be surprised when all the talented people move on to better things and better treatment elsewhere.

Pros

The pay is decent; the benefits are decent; opportunity is there to grab, although promotion can be achieved through kissing the right asses; overtime is readily available; it is a company that is currently growing world wide.

Cons

In times of economic turmoil, as has happened else where, Williams Lea has performed layoffs in great mass; first relocating employees, then cutting them loose suddenly and without warning.

Advice to Senior Management

Try to avoid meddling in the minor work events of the day. If a particular job is sensitive or more important, please delegate the overseeing of the project to someone you trust to see it through; and then only check in with that person. Do not get involved in the execution of the job in any way. If you do it will only cause confusion as to how things should be done; rather than focusing on the end goal.

Pros

Good stepping stone to cut your teeth in a consulting type of atmosphere
Some very talented and knowledgeable employees here

Cons

Beyond long hours - think new associate at a Legal firm kind of hours. Work/life balance is non-existent. Do not expect reasonable merit raises or performance bonuses. Prepare to be wooed, sucked dry of knowledge and tossed aside