Williams-Sonoma Reviews

Updated August 28, 2014
Updated August 28, 2014
610 Reviews

2.7
610 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
252 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 82 reviews)

  • Best Reason to work here is the employee discount and the Sample Sales (in 50 reviews)


Cons
  • No work life balance, payroll constantly being cut some DMs had little pets who could do no wrong (in 25 reviews)

  • The current upper management does not appear to care about the employees or their customers (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Some of the nicest people I have ever worked with !

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Williams-Sonoma as a contractor for less than a year

    Pros

    Inclusive Culture, Work Life Balance, Learning and Development are not only encouraged, but ample opportunity to do so. Along with the appropriate offering of training in house.
    I really enjoyed the ALL Hands San Francisco Associates Conference held at the Historic Galileo High School - followed by a Wellness Carnival at the Maritime Museums Bocce Ball Courts this week.
    I was inspired by the leaderships presentation and speeches.It has invigorated my ability to 'dare to dream' ! It was an all round wonderful day of learning and engaging. Lunch was provided by a great selection of food trucks, followed by camaraderie and physical activity with fellow co-workers.

    Cons

    to be honest, I have not experienced any yet.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Executive Leadership Team leads the way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  San Francisco, CA
    Current Employee - Vice President in San Francisco, CA

    I have been working at Williams-Sonoma full-time for more than a year

    Pros

    What is most important to me today is to work at a place where I feel the leadership likes to win and succeed and also focuses on giving back to the communities where we do business. This exists everyday at Williams Sonoma, Inc. Acting like an entrepreneur is alive and well here which means hard work with a real sense of meaning and purpose.

    Cons

    It's retail so you have to love being flexible and not sweating change

    Advice to ManagementAdvice

    What do you need from your associates to achieve the growth goals?

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Williams-Sonoma full-time for more than 5 years

    Pros

    Innovative, Creative, Marketing Experts, Leaders in Product Development

    Cons

    I never had a bad day at Williams-Sonoma.

    Advice to ManagementAdvice

    Keep it up. Stay positive. Drive Results

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Oakbrook Terrace, IL
    Current Employee - Sales Associate in Oakbrook Terrace, IL

    I have been working at Williams-Sonoma part-time for more than 5 years

    Pros

    Excellent Discount! Wide array of products for the kitchen enthusiast to learn about. Friendly coworkers. Great cross-branding with sister companies.

    Cons

    Some times corporate is not always in-touch with what is actually happening in the stores. They setup policies (especially return policies) and then when the associates try to abide by the policies, if the guest is not satisfied, they complain to corporate and corporate caves in and gives the customer what they want. This really makes the associates look foolish.

    Advice to ManagementAdvice

    Invest a little time with each associate to develop their product knowledge. The more knowledgeable the associate is, the better they can sell the products to the guests.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I enjoyed working here, it is a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Oklahoma City, OK
    Former Employee - Customer Service Representative in Oklahoma City, OK

    I worked at Williams-Sonoma full-time for less than a year

    Pros

    I like talking to people and helping them decide on catalog purchases

    Cons

    Helping upsets customers and no managers around to ask questions to

    Advice to ManagementAdvice

    Need more managers available for associate questions and help

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    PA III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma full-time

    Pros

    work and personal life balance, supportive management and open environment.

    Cons

    Being in San Francisco sometime traffic becomes an issue. Office is at wonderful location so you might not feel like working.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Sales Associate

    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma part-time

    Pros

    Great discount, good training. Flexibe.

    Cons

    Bad schedlues. Poor break plans.

  9.  

    Amazing Company All Concepts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at Williams-Sonoma full-time for more than 10 years

    Pros

    The entire company works hard to protect it's great culture . Vicki is always looking for new ideas on how to make the associates environment the best . Open door policy is owned at every level . Great Product Great discount Great contests .

    Cons

    Not enough time in the day ! So many new great roll outs stores struggle ( but want to ) keep up

    Advice to ManagementAdvice

    It's already been shared

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Company - GREAT PLACE TO WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Atlanta, GA
    Current Employee - Customer Service Associate in Atlanta, GA

    I have been working at Williams-Sonoma part-time for more than a year

    Pros

    Product. People.Performance
    The product is high quality you can believe in when selling to guest!
    The people at all levels in the company are genuine and really care about associates!
    The managers communicate constantly how you are doing on any given day and are always letting you know they appreciate you! LOVE this COMPANY!

    Cons

    I have no cons.. would like to work more

    Advice to ManagementAdvice

    Keep up the GREAT WORK!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma

    Pros

    good place to work part time

    Cons

    not enough hours to work

    Advice to ManagementAdvice

    morehours

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