Williams-Sonoma Reviews

Updated April 24, 2015
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Employee Reviews

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  1. Helpful (2)

    Great company and stores but corporate has too many unrealistic goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Williams-Sonoma

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Manager is amazing, pay and insurance is really good. Management team works hard but few part timers work as hard as they should.

    Cons

    You are expected to meet goals that are not realistic due to payroll cuts and other tasks that take too long to accomplish with too few people to help customers.

    Advice to Management

    We either need more payroll to have more associates on the floor or less required tasks and in depth floor set changes.

  2. It's a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Merchandise Processor in Brisbane, CA
    Current Employee - Warehouse Merchandise Processor in Brisbane, CA

    I have been working at Williams-Sonoma

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people and nice perks.

    Cons

    The point system is a big mistake

    Advice to Management

    Get rid of the point system

  3. Assistant Store Manager, Visual Merchandising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma

    Recommends
    Recommends

    Pros

    401k, sick time, benefits, discount, location

    Cons

    holidays, compensation, technology, dated,

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (6)

    Would not recommend working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Merchandise Coordinator in San Francisco, CA
    Former Contractor - Merchandise Coordinator in San Francisco, CA

    I worked at Williams-Sonoma as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Talented people and reputable brand.

    Cons

    Company culture has really gone down hill. Managers do not treat lower-level employees well. There are many bad stories going around.

    Advice to Management

    Focus on improving the work environment. Too many employees are stressed out and not treated well by managers. Williams-Sonoma is an amazing brand, but you're developing a reputation as bad company to work for.

  6. Helpful (1)

    Overworked and underpaid, but good discounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV

    I worked at Williams-Sonoma

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They are flexible with customers and strive to achieve ultimate satisfaction.

    Cons

    They customers can be rude and it is not worth the pay.

  7. Helpful (1)

    Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people and work life balance

    Cons

    Hate the politics, company has little room for growth in most departments

  8. Helpful (1)

    More and more like Wall Street every year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Headquarters in San Francisco, CA
    Former Employee - Corporate Headquarters in San Francisco, CA

    I worked at Williams-Sonoma full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice location. Good discount benefits. Decent benefits (health, etc.)

    Cons

    Poor pay. Greedy top management. Takes total advantage of underpaid employees. The typical, very modestly/poorly paid employees taking on more work because they do not back fill vacated positions; but no additional compensation for those left doing all the extra work. (I am talking about in the Corporate offices.). Career advancement only if you are a selfless, young, attractive, blonde woman who doesn't mind working 12 hours a day. No recognition for extra work, special projects, etc. (it really helps to look like Laura Alber!)

    Advice to Management

    Spread the wealth. You keep professing the need for "cost cutting" on the backs of employees that already can barely afford to live in the Bay Area; yet upper management and Laura Alber rake in millions in bonuses per year.

  9. Be prepared

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Beverly Hills, CA
    Former Employee - Sales Associate in Beverly Hills, CA

    I worked at Williams-Sonoma

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great employee discount, upscale clientele, yearly raise when I was employed,beautiful store to work in.

    Cons

    Impossible to move up, no paid time off, had to pay for majority of daily parking fee.

    Advice to Management

    More training in every department of the store

  10. Helpful (2)

    Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Williams-Sonoma full-time

    Pros

    Great discount. Co-workers that become your friends. Good quality of products.

    Cons

    Driven to make numbers all the time. Never really a day off if you are in management, be ready to work if there is an issue.

    Advice to Management

    Support the people that give you so much of their time and talents.

  11. Helpful (1)

    Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great staff, supportive and fun GM, amazing product and discounts. A great place to work where one can expand service level capabilities, fulfillment and merchandising strategy and staff development.

    Cons

    Obviously limited upward mobility past the ASM postion in a set market. Holiday hours and truck fulfillment days can be long. A challenge developing change within such a large set organization

    Advice to Management

    Incentive employees more, create more training and advancement opportunities

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