Williams-Sonoma

  www.williams-sonomainc.com
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Williams-Sonoma Reviews in San Francisco, CA

Updated August 15, 2014
Updated August 15, 2014
608 Reviews

2.8
608 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
250 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 82 reviews)

  • Best Reason to work here is the employee discount and the Sample Sales (in 50 reviews)


Cons
  • No work life balance, payroll constantly being cut some DMs had little pets who could do no wrong (in 25 reviews)

  • The current upper management does not appear to care about the employees or their customers (in 33 reviews)

More Highlights

158 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Buyer  in  San Francisco, CA
    Former Employee - Buyer in San Francisco, CA

    Pros

    I met smart, wonderful funny people while working at the corporate office. There was a great focus on customer service and employee education.

    Cons

    The company felt less personal as it continued to grow.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Well positioned in the industry, good people, good work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    Pros

    Strong sense of culture and history; high-integrity people who want to do the right thing; well positioned in the industry and in an industry segment (home goods) that should continue to do well as the economy recovers; great balance between eCommerce and Store retail; lots of reasons why the company should be successful going forward; based in downtown San Francisco

    Cons

    Company is very design and merchant driven. If you are not in the design / merchandising areas, then you need to understand your role in the bigger context.

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    Decent work/life balance, however heavy on tenured talent which makes it difficult to move up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Control Buyer  in  San Francisco, CA
    Former Employee - Control Buyer in San Francisco, CA

    Pros

    Relative to other employers I have had, the work/life balance is healthy. Benefits were great.

    Cons

    The company operates from a defensive position. New ideas are not always welcomed. Salary was lower than most other retailers in the area, which contributed to loss of talent. Tenure dominates promotion.

    Advice to ManagementAdvice

    Increase average salary at the associate level to retain talent.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    they don't pay contractors for all their hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Database Marketing Contractor  in  San Francisco, CA
    Former Employee - Database Marketing Contractor in San Francisco, CA

    Pros

    there is nothing positive about working at this place aside you will get nice experience and you can have as much as responsibility as you please

    Cons

    no opportunities to move around within the company, you will be in the same position for infinity and beyond, director level and above are the only ones who recieve bonues, they don't pay contractors for all hours works and they made me cry on purpose several times, oh and my manager loved yelling at me across the office - this place is kind of nuts, a silent war, unless being screamed at

    Advice to ManagementAdvice

    go to hell

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Demoralizing corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    Pros

    Great team and lower-level managers. Great discounts IF you can get hired on full time!

    Cons

    WS has an unofficial polilcy of hiring people on as "temps" - either through an agency or as a contractor - in otherwise full-time positions and keeping them as such indefinitely. Being hired on full time is apparently based on earnings and the whim of upper level management who need to approve all hires (this is at least the case with the Pottery Barn brand). It's demoralizing and polarizing to see this happening to hard working people who've been temps for well over a year (and in one case, two!!). Dangling the carrot is cheap.

    Advice to ManagementAdvice

    You are out of touch with reality. WS is NOT apple or google, and it may look good on a resume, but not THAT good. If you view your workforce as disposable, then you will lose good people and there are many excellent, creative companies to lose workers to in San Francisco.

    Doesn't Recommend
    Disapproves of CEO
  7. 4 people found this helpful  

    Two Words: Legacy Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - UI/User Experience Designer  in  San Francisco, CA
    Former Employee - UI/User Experience Designer in San Francisco, CA

    Pros

    Newer, younger employees are dedicated and talented.
    Many company sponsored employee events and mixers, including during business hours.
    Employees (not contractors) get a significant retail discount.

    Cons

    Contractors are treated as though they are disposable.
    Pay was well below the general market rate.
    I can't speak for other offices, but the division where I worked was run completely on upper management politics. This pervaded every aspect of the project, from day-to-day workflow (unexpected day-of overtime) to the quality of deliverables and timeline, and made effective communication extremely difficult.
    Management is relying solely on the power of the brand name to drive new business instead of sound decision-making, product quality control and keeping up-to-date with new technology and industry happenings.

    Advice to ManagementAdvice

    Please thoroughly examine current practices to ensure they are ethical, fair, sustainable, and efficient. Current model will not support quality talent retention or a sound long-term business model, especially in the international arena.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Exciting company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CORP  in  San Francisco, CA
    Current Employee - CORP in San Francisco, CA

    Pros

    I have never worked for an organization where I have had so much engagement, opportunity, and positive challenge. Everyday is an adventure

    Cons

    I just wish I had more time in the day

    Advice to ManagementAdvice

    Keep pushing us, encouraging us, and allowing us to be inventive.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    This is a very good retail company to work for, I enjoy working at Williams Sonoma,

    Current Employee - Programmer Analyst  in  San Francisco, CA
    Current Employee - Programmer Analyst in San Francisco, CA

    Pros

    Good work culture, you will have good work life balance.

    Cons

    There is not much to learn, not good at using technologies.

  10. 1 person found this helpful  

    Unrealistic time frame for tasking and not enough time for selling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  San Francisco, CA
    Current Employee - Store Manager in San Francisco, CA

    Pros

    Beautiful products - nice variety - exclusive

    Cons

    Way too many tasks to do - totally unrealistic. Things change on a daily basis. With all they expect to get done - with the payroll they give - not enough time to do it all and no time for selling. Too bad too. There is truly no work/life balance here - despite what they say.

    Advice to ManagementAdvice

    You should do a UNDERCOVER BOSS so you can really see what it is like at the store level.
    Less discount on merchandise so you can give "real" raises. I believe in where Laura wants to go with this company - just don't like how she is going about doing it.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Seasonal Associate

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Current Employee - Seasonal Sales Associate  in  San Francisco, CA
    Current Employee - Seasonal Sales Associate in San Francisco, CA

    Pros

    The atmosphere is wonderful, the full-time staff are all amazing, helpful, patient, and kind.
    Perks: Hot Chocolate and Peppermint Bark samples galore, and the best Christmas playlist around.

    Cons

    Even with my (fabulous) discount, it's still expensive

    Advice to ManagementAdvice

    Keep it up! For instance, there were several corporate employees who worked in the Post Street Flagship store today side by side with seasonal and full-time staff.

    Recommends
    No opinion of CEO

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