Willis Reviews

Updated August 25, 2014
Updated August 25, 2014
198 Reviews

3.0
198 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Dominic Casserley
23 Ratings

Review Highlights

Pros
  • Excellent Work/Life Balance especially for Families (in 8 reviews)

  • Some good people who want to see people grow (in 13 reviews)


Cons
  • Senior management does not have a coherent global strategy or plan (in 11 reviews)

  • expense management is profoundly unfair (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    good company with some great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Producer  in  Kansas City, KS
    Current Employee - Producer in Kansas City, KS

    I have been working at Willis full-time for more than 10 years

    Pros

    some creative and innovative people, good brand recognition. Hard to get fired from Willis.

    Cons

    seems like they struggle to make good long term investments in light of the next quarter's earnings call. Also, account managment salary seems to lag the industry.

    Advice to ManagementAdvice

    Management has improved with Dominic. Main advice is to think long term when making company investments. Need to balance need to retain key talent with shareholder returns. The shareholders don't win if the talent walks out.

    Recommends
    Neutral Outlook
    Approves of CEO

    Willis Response

    Aug 28, 2014HR Advisor

    With roots dating back almost 200 years we believe it shows Willis’s ability to adapt to the ever changing times and to “think long term.” We couldn’t agree more when it comes to retaining our talent ... More

  2.  

    Descent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Specialist  in  Chicago, IL
    Former Employee - Client Service Specialist in Chicago, IL

    I worked at Willis full-time for more than 8 years

    Pros

    Lots of resources. Management is competent and wants you to succeed.

    Cons

    Your work experience is limited to making sure you do it the Willis way

    Advice to ManagementAdvice

    Need to streamline WEM to allow employees not to act like robots.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great! If you like doing the work of 3 people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Willis full-time for more than a year

    Pros

    Most of the people you will interact with are friendly, you will be compensated for performance. The company does have nice events within the office from time to time.

    Cons

    No, real training upon entry into the company, everyone assumes and acts like you should just know processes and procedures. The insurance benefits are just OK, (Aetna) PPO is not an option for new employees, your only option is a high deductible plan, and if you want funding contributions you are forced to complete a Redbrick Health blood test for discounts. To summary understaffed on purpose to increase the bottomline and you will not be trained in an effective enough matter to complete the mountains of work that will be given to you.

    Advice to ManagementAdvice

    Hire enough people to get the job done if you plan to compete with the larger brokerage firms. And for the managers that attempt to make people feel guilty for using vacation time their hard work earned them, stop it.....right now.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Willis Response

    Aug 28, 2014HR Advisor

    Thank you for your review. While our goal may not be to be the largest broker firm, we do strive to be the best and believe that all stems with hiring great associates. When it comes to benefits, we ... More

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  5.  

    Good work life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Willis full-time for more than a year

    Pros

    Very good work/life Balance.

    Cons

    Not much learning, not a very dynamic work enviroment.

    Recommends
    Neutral Outlook
    No opinion of CEO

    Willis Response

    Aug 20, 2014HR Advisor

    Thanks for the review. We appreciate that you posted that Willis provides a “Good work life balance,” as that is something we strive for. At Willis, we view learning as a proactive, shared process ... More

  6.  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Radnor, PA
    Former Employee - Anonymous Employee in Radnor, PA

    I worked at Willis full-time for more than 3 years

    Pros

    entrepreneurial atmosphere, strong compensation for good performers

    Cons

    the region I worked in didn't have a lot of room for advancement

    Advice to ManagementAdvice

    more advancement opportunities, employees would benefit from seeing more internal promotions

    Recommends
    Approves of CEO

    Willis Response

    Aug 12, 2014HR Advisor

    Thanks for taking the time to write a review. Willis is a global company that offers opportunities in a variety of fields and we value the resources and knowledge internal candidates are able to ... More

  7.  

    A good place to learn the ins and outs of Group Health Insurance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Administrator
    Former Employee - Benefit Administrator

    I worked at Willis full-time for more than 3 years

    Pros

    A very fast paced place to work. A lot of very smart and very hard working coworkers.

    Cons

    The only complaint I had was it seemed like the people in human resources were very influenced by people they shouldn't have been influenced by. Most people who got let go were understandable but there were a few that left those of us in admin scratching our heads.

    Advice to ManagementAdvice

    Make sure that men and women are promoted equaly

    Recommends
    Positive Outlook
    Approves of CEO

    Willis Response

    Jul 29, 2014HR Advisor

    We couldn't agree more that our Willis associates are smart, hard working and completely dedicated to providing the best service in the insurance brokerage business. The Company’s HR team is a ... More

  8.  

    A good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk Consultant  in  New York, NY
    Current Employee - Risk Consultant in New York, NY

    I have been working at Willis full-time for more than 10 years

    Pros

    A good place to work with good people. A top three international broker.

    Cons

    Pay could be more competitive. No clear career development plans for associates. Less name recognition than Marsh and Aon.

    Advice to ManagementAdvice

    Grow your top talent.

    Recommends
    Positive Outlook
    Approves of CEO

    Willis Response

    Jul 28, 2014HR Advisor

    Thank you for the favorable review. While Willis may not be as dominate in the market as some of our larger competitors, we believe we are a well-known, respected firm in the global industry (just ... More

  9.  

    What isn't wrong would be easier to answer..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Willis

    Pros

    Global network is great but it stops there.

    Cons

    Management is about the poorest I've ever seen. Promoting people into positions that do not have the experience needed to run an office smoothly. Too much "buddy system". No equal advancement. The work just keeps piling on without relief, tho they claim there is.. that's another story. They have allowed their producers to act badly towards the other staff. 401K match is one of the worst in the industry, 3%. Dominic Casserly promised change and to take care of the employees.. all I see is the same blah.. blah.. blah.. sad.

    Advice to ManagementAdvice

    First, get some "real" management. And then start at the top and see if you could EVER get the top dog to do what he stated he was going to do, take care of the employees, their biggest asset. Get rid of some of the systems! There is a checklist, for a checklist, for a checklist, for a checklist. It is the point of being ridiculous. You're so busy doing checklists to CYA, you can't get your work done. Do you think you might be able to get some people who actually can do a certificate right the first time? Moving all that to Mumbai was the worst mistake ever! Most of the time you can't eve understand them and they have absolutely no idea what you are talking about because they don't know anything about insurance. That penny saved, just turned into $50 of employees having to straighten out the messes when all those certificates are issued. Quit being so penny wise and pound foolish.
    And, before the Willis Responder responds, please don't as there is nothing that can be said after all these years, I've heard it all. Quit talking and take action! Do something!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good for resume...I guess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Manager  in  Nashville, TN
    Former Employee - Client Manager in Nashville, TN

    I worked at Willis full-time for more than 5 years

    Pros

    You have an opportunity to work with some incredible customers.

    Cons

    Poor leadership, way too many internal systems, lack of diversity, a lot of favortisim, many individuals in leadership roles have no clue what they are doing.

    Advice to ManagementAdvice

    Listen to employee feedback and stop with the good old boy system!!!

    Doesn't Recommend
    No opinion of CEO

    Willis Response

    Jul 14, 2014HR Advisor

    Thanks for taking the time to write a review. Willis is a global company, that offers a variety of systems and diversity. Under the leadership of our relatively new CEO, we are systematically looking ... More

  11. 2 people found this helpful  

    An excellent place to practice the risk control profession in a client-focused environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Control Manager  in  Los Angeles, CA
    Former Employee - Risk Control Manager in Los Angeles, CA

    I worked at Willis full-time for more than 10 years

    Pros

    It was great to work with a mix of rising young stars as well as recognized experts in the various insurance disciplines. Supportive and inspired leadership..at least in the LA office.

    Cons

    The Strategic Outcomes Practice was a contradiction to the value system that made Willis great. That mistake was recently corrected.

    Advice to ManagementAdvice

    Put HR back in the local offices they can be a great asset to the company's only real asset-the people.

    Recommends
    Positive Outlook
    No opinion of CEO

    Willis Response

    Jun 27, 2014HR Advisor

    We definitely agree with you that Willis’s best assets are our associates. At Willis we are continuously striving to improve our processes to shine more light on our associates for successful ... More

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