Wilsons The Leather Experts Reviews

Current Employee – been working at Wilsons The Leather Experts part-time for less than a year

Pros – Easy, flexible working hours and schedules

Cons – sizing EVERYTHING, people who come in and do not buy anything, minimum wage

Advice to Senior Management – no advice really since all we have is assistant managers at the moment

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Wilsons The Leather Experts full-time for less than a year

Pros – Fair pay and affordable benefits.

Cons – Lack of proper payroll hours, very poor training program, inconsistent policy expectations, excessive marketing and floor set changes, outdated POS systems, very poor stockroom organization systems,

Advice to Senior Management – Your high turnover rate in management positions should be a sign to you that you are not doing enough to support your stores. I have been in retail management for over 10 years and am aware of the high expectations in retail, but yours are beyond reasonable and realistic.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Wilsons The Leather Experts full-time for more than 7 years

Pros – Large variety of inventory and quality merchandise; Accommodating & flexible when it comes to scheduling

Cons – Plagued with inadequate & disorganized corporate office employees & policies ranging from their absurd marketing techniques to their arbitrary termination of employees; Lack of professionalism within store & district management levels; Pressure of daily sales goals that are set unrealistically high; Discouraging & abrasive remarks along with constant threats of termination made by the DM based on inconsistent expectations that differ on a regular basis; Lack of appreciation along with little to no recognition for achievements; Raises are virtually non-existent - Only given out once a year to a few employees within management who typically get less than 20 cents; Extremely difficult & unruly customer base exists as a result of confusing sales promotions & signage.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Wilsons The Leather Experts full-time for more than a year

Pros – You learn how to survive in the wild!

Cons – If you love working for companies with the poorest organizational and corporate management skills then this is the perfect place for you. I worked for the company for a year. They never allocated product properly, they never gave you true support (working a lot of long hours alone in the store),the solution they had was always to have me fire my management without true recourse. I personally would suggest to stay as far away from this place as possible. They never seemed to have any true ethical or morale standings.

Advice to Senior Management – Take responsibilty for your mistakes.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Wilsons The Leather Experts

Pros – Learned how to multitask times ten as I was left alone in the most of the time

Cons – Insufficient payroll, impossible bonus program, unreasonable expectations, weak upper management. Long, hard hours left alone in the store

Advice to Senior Management – Implement only one price point. Customers do not comprehend MSRP. Concentrate on goal not DPT. Better employee discount.

No, I would not recommend this company to a friend

Former Employee – worked at Wilsons The Leather Experts

Pros – Management was very polite. They communicated all information with employees. Upper management sometimes gave contradictory information; confused or contradictory expectations around store prioritization.

Cons – Pay raises are very little.

Advice to Senior Management – No advice

Former Employee – worked at Wilsons The Leather Experts

Pros – Not a lot of folding or maintaining.

Cons – Under staffed, big floor moves without notice, dumb signage and promotions, same old products every year. Hit goal or your out!!!

Advice to Senior Management – quit loosing your base customer with all your changes and then blame management when it fails!!!

No, I would not recommend this company to a friend

Former Employee – worked at Wilsons The Leather Experts

Pros – If you are looking for a job where you do not want to progress or you just need to make some minimum wage money I would recommend this.

Cons – Upper management is uninvolved and has done a sub-par job of hiring middle management. This company is extremely inefficient in almost every aspect.

Advice to Senior Management – Work with employees rather than sitting on a "high horse"

No, I would not recommend this company to a friend

Former Employee – worked at Wilsons The Leather Experts

Pros – not too many pros besides the quality of the product is pretty nice

Cons – comunications lacking and sales are confusing to customers

Advice to Senior Management – offer outside training more often

Former Employee – worked at Wilsons The Leather Experts

Pros – They teach you a lot about the material you are selling, so you don't end up working for a company you know nothing about. Very many well explained videos about security and customer service. There are tests that an employee must take to make sure they know a lot about leather. You get to meet a lot of new people, many return customers. It isn't a hostile environment. Generally easy to work for, lots of free time while at work.

Cons – Very little trust of employees, micromanaging, few opportunities for advancement. Lousy pay. Management was very fixated on selling leather care products and based your performance not on sales of jackets but on sales of leather care products. Very few people come to the store so your daily score can vary and it makes you look bad. A little bit of over management on certain subjects. Constantly suspicious of their employees.

Advice to Senior Management – Pay sales associates better based on experience, don't let the managers put too much pressure on employees to sell certain products, add more variety in clothing/accessories.