WinStar World Casino

www.winstarworldcasino.com
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WinStar World Casino Reviews

Updated January 25, 2015
Updated January 25, 2015
20 Reviews
2.5
20 Reviews
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Employee Reviews

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  1.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Dispatcher
    Former Employee - Security Dispatcher

    I worked at WinStar World Casino

    Pros

    if full time, benefits are good

    Cons

    if part time not many benefits

    Advice to ManagementAdvice

    share info between departments. While working there I was always getting offers like I was a patron.

    Recommends
  2.  

    Micro Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WinStar World Casino

    Pros

    Benefits,compensation,holiday incentives and fun enviroment

    Cons

    Hard to progress, immature upper management

    Advice to ManagementAdvice

    Hire higher quality individuals

    Recommends
    Positive Outlook
  3.  

    Hell, fire and brimstone included

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Table Games Dealer in Thackerville, OK
    Former Employee - Table Games Dealer in Thackerville, OK

    I worked at WinStar World Casino

    Pros

    Decent pay for no experience

    Cons

    Winstar will slowly such the soul out of you. Every negative review on here is totally correct.

    Advice to ManagementAdvice

    Fire yourselves. Management is clueless as to how a company should be run.

    Doesn't Recommend
    Positive Outlook
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  5.  

    Very employee friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook in Thackerville, OK
    Former Employee - Cook in Thackerville, OK

    I worked at WinStar World Casino part-time (more than a year)

    Pros

    Working at Winstar you have the opportunity for movement. Growing in this company is easily done. Those in management are usually competent.

    Cons

    The customers are near impossible to work with. The stress that is put on the employee is more harsh than necessary.

    Advice to ManagementAdvice

    Consider doing more in-depth training on the Actual customer service experience. Also the handling of many aspects of more situations.

    Recommends
    Positive Outlook
  6.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Safety Clerk in Thackerville, OK
    Current Employee - Safety Clerk in Thackerville, OK

    I have been working at WinStar World Casino part-time (more than a year)

    Pros

    The best thing about WinStar is the benefits. They are second to none. I have two great bosses in my department. Another great thing is the variety of people who work there. They do not discriminate because of age, so there are people who are in their 80s and people who are in their 20s. There is opportunity for advancement in most departments, too.

    Cons

    The pay scale is rather low. You do get a 40 cent raise every year and a bonus in November if you do all the things required to earn it. Its not really hard to do.

    Advice to ManagementAdvice

    There are a lot of things that could be done to make it a better place to work. The 28 hour part time thing should be the exception rather than the rule. There are people out there that only want to work a few hours, but most folks need more than that to survive.

    Recommends
    Positive Outlook
  7.  

    excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Technician in Thackerville, OK
    Former Employee - Maintenance Technician in Thackerville, OK

    I worked at WinStar World Casino part-time (more than a year)

    Pros

    good pay, a lot of different jobs availiable within

    Cons

    travel cost, pay raise only once a year,

    Recommends
    Positive Outlook
  8.  

    It's not just a job ... well, it's really just a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Thackerville, OK
    Former Employee - Anonymous Employee in Thackerville, OK

    I worked at WinStar World Casino full-time (more than a year)

    Pros

    Superlative benefits and "family" work environment have been positive aspects touted by the company. If your lucky, you can work with a good crew that looks out for each other.

    Cons

    Unfortunately, the benefits are not what they used to be, and HR has tried to cut back on employees' time so they don't have to pay out so much. The problem with the family ideal is that it is not a family. Rampant nepotism and cronyism coupled with incompetent management discourage most competent employees. I thought once I got in the door in an entry-level job, I would be able to move up, but I was wrong. My degree and years of military service mean nothing to these people. I wasted a year with this company that doesn't care about its employees. Most of the mid-level casino staff and leadership are children that couldn't lead a cat out of a wet paper bag with a map, compass, and a GPS. Vault management consistently fails employees who contribute the most. Winstar is completely at odds with Chickasaw values.
    Oh, and don't get me started on the food. Totally disgusting.
    DON'T WORK HERE UNLESS YOU FALL INTO 1 OF 2 CATEGORIES: KIDS THAT DON'T KNOW WHAT THEY WANT TO DO WITH THEIR LIVES, OR BORED RETIREES THAT NEED HEALTH CARE BENEFITS.

    Advice to ManagementAdvice

    Worthwhile employees are sometimes discouraged from advancement because they lose pay, or lose time. Restructure pay/benefits at the supervisor level so that quality employees will actually want to stay and earn promotion. Fire incompetent managers. If you can't figure out who those are, then you need to fire yourself!

    Doesn't Recommend
    Negative Outlook
  9.  

    If I could rate them negative stars, I would.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WinStar World Casino

    Pros

    Meeting new and interesting people. Discounts at most of the restaurants. Time and a half pay on holidays.

    Cons

    You are expected to deliver the best customer service in the industry, but they literally make it impossible to do so. They do not offer equipment or tools for your job that work (it is the cheapest that they can find, and if it breaks they wont replace anything until they have duct taped it together for months and months). They do not communicate any new information that would be useful in order to do your job. They do not offer any benefits for new employees, however, I was grandfathered in as an employee of 5 years, and they still manage to screw me out of everything that they can. They rob their employees, are EXTREMELY cheap, are so incredibly unprofessional and unorganized it's unbelievable. They make sure to delay your yearly raises as long as they can until you literally have to plead and beg repeatedly and it still ends up being months late (but think of all the money that THEY are saving!). Also if you have an issue don't bother going to HR or their HQ in Ada, it won't do you any good. I consider myself a very valuable employee as my work ethic and attendance are never a problem and have never been at any of my previous jobs, but have never felt that they valued me or any of my many coworkers. They are a sovereign nation with lots and LOTS of money and will continue to do whatever they want and treat their employees as poorly as they can.

    Advice to ManagementAdvice

    Maybe stop trying to screw over all of your employees, that would be a great start!

  10.  

    Decent pay and benefits for young people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Player Club Clerk/Vault Clerk
    Current Employee - Player Club Clerk/Vault Clerk

    I have been working at WinStar World Casino part-time (more than a year)

    Pros

    While I was there, all part time employees got medical benefits after 90 days.
    Paid cross training and fun company events with great prizes!
    you get to meet a lot of interesting people

    Cons

    Not much room to move up.
    tends to be a lot or drama and favoritism within certain departments.
    When I was leaving they cut part time hours and pulled benefits.
    its a bit of a drive for most people.
    Manager treat employees like children.

    Advice to ManagementAdvice

    provide management training so people in management and supervisor roles learn to properly and respectfully speak to their teams and handl internal issues.

    Recommends
    Neutral Outlook
  11.  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Table Games Dealer in Thackerville, OK
    Former Employee - Table Games Dealer in Thackerville, OK

    I worked at WinStar World Casino full-time (more than 5 years)

    Pros

    Paid well and great insurance.

    Cons

    If you are a member of the tribe, there are no cons. If your are not, opportunities for advancement are fewer, as citizens always have priority, no matter their qualifications for the job or lack thereof.

    Advice to ManagementAdvice

    Get out of the dark ages and stop conducting your business they way you did when it was a tent with 25 employees.

    Doesn't Recommend
    Positive Outlook

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