Windstream Reviews

Updated March 31, 2015
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3.1
42 Reviews
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Anthony ("Tony") Thomas
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42 Employee Reviews

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  1. Hope management can turn it around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Little Rock, AR
    Current Employee - Senior Business Analyst in Little Rock, AR

    I have been working at Windstream full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexible manager, generally good work environment, opportunity for advancement

    Cons

    Worried about future of company, some executives place heavy pressure on those under them, hours in some business units are excessive

    Advice to Management

    Reward your top performers, don't reward employees only because they are in the leadership program. Push top-line revenue and hold sales leaders accountable.

  2. Network Analyst II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Little Rock, AR
    Former Contractor - Anonymous Contractor in Little Rock, AR

    I worked at Windstream as a contractor (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work is easy, not a lot of stress.

    Cons

    Upper management do not know how to handle finances. As a result many people no longer have jobs.

    Advice to Management

    Learn how to manage money.

  3. Telco trying to compete with large companys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer II in Little Rock, AR
    Current Employee - Engineer II in Little Rock, AR

    I have been working at Windstream

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Salary is fair for telco company

    Cons

    Small ILEC needs to compete in dialtone, internet, cable TV

    Advice to Management

    Training in internet and cable TV to compete

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  5. I was a law clerk for the In Counsel Department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Law Clerk in Little Rock, AR
    Former Intern - Law Clerk in Little Rock, AR

    I worked at Windstream as an intern (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You get broad exposure to a lot of areas of the law. You have a lot of independence in getting your work done. As long as you produce good work product, work will continue to be sent your way.

    Cons

    Not as much fellow employee contact as I would have liked. The desk for law clerks when I was there was basically in a closet.

    Advice to Management

    Sell the company more to your law clerks.

  6. The Logo is an Electric Worm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Analyst I in Little Rock, AR
    Former Employee - Network Analyst I in Little Rock, AR

    I worked at Windstream

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay was a nice improvement over my previous employer. It was also closer to the house, so the commute time was nice.

    Cons

    While on an individual level some of management is personable and I found one could easily tackle situations with, overall, the entire presentation higher up was different. The cultural presentation of the company said one thing, but did not match what was really going on, and the whispers and rumors of the future made more than a few people look elsewhere for employment.

  7. Helpful (1)

    Not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Little Rock, AR
    Former Employee - Anonymous Employee in Little Rock, AR

    I worked at Windstream

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits, good span of control

    Cons

    Multiple rounds of layoffs have left employees scared for their future. This has led to a decline in morale and a new CYA-mentality. Employees are scared to take risks, afraid that any small mistake might cause them their job. Raises are almost non-existent. The company continues to reorganize regularly so that consistency is almost impossible.

    Advice to Management

    Stop worrying about measuring company culture and start creating it - lead by example, stop making your employees paranoid and allow them to be creative and take risks, and stop letting talent walk out the door because you don't reward it.

  8. a Great opportunity for hands on devices control the backhaul for the major wireless carrier in USA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Analyst II in Little Rock, AR
    Current Employee - Network Analyst II in Little Rock, AR

    I have been working at Windstream full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, salary in good range, chance to learn network special cases due to variety of network devices.

    Cons

    May not find what you expect to do, usually get less to do than what the position duties are.

    Advice to Management

    Have no advice my management are supportive, and listening very well to all employee suggestion, great follower on all kind of issues

  9. Positive experience overall, but the company is struggling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Network Analyst in Little Rock, AR
    Former Employee - Senior Network Analyst in Little Rock, AR

    I worked at Windstream full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I worked for Windstream for 7 years. I learned a tremendous amount, and the job gave me great experience to further my career. The best thing about Windstream was that superior knowledge and effort were often awarded with promotion. The company offers one of the few decent opportunities in Little Rock for working on such a large network. I built great relationships at this company, and the team I was on was particularly close knit. I learned so much from analysts, engineers, and managers in every department.

    Cons

    The company has outsourced its largest group of technical analysts to India. This has closed many of the opportunities that were available when I first started with the company. The company has suffered terribly from upper management extracting money from the network rather than investing in it. Worse is that the company has kept too much of the management from the companies it takes over rather than assimilating these companies into its own culture. Management has tried to fix its problems through mergers and acquisitions and constant structural changes instead of fixing these underlying problems. Interdepartmental communication is terrible.

    Advice to Management

    Pick one organizational design and stick with it. Work on investing in the network and completing network integrations. Avoid new bad acquisitions. Most of all, understand that the reason you have so many customer complaints is due to a failure to invest in the network and not because of mistakes by the analysts in Operations. Stop ruling by fear, and start leading with incentives.

  10. Brad Streetman - Data Analytics / Informatics / Information Specalist / eSports

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Analyst I in Little Rock, AR
    Current Employee - Network Analyst I in Little Rock, AR

    I have been working at Windstream full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent place to learn where to start your career. Able to troubleshoot older equipment, time to learn new skills

    Cons

    Having to troubleshoot older equipment without support from vendors/documentation. Lack of advancement opportunities.

  11. Nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Little Rock, AR
    Current Employee - Senior Analyst in Little Rock, AR

    I have been working at Windstream full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-workers- good group of people

    Cons

    No training, sink or swim; no upper management presence or leadership; no office supplies - this is the first time I had to buy my own; that is how cheap this company is.

    Advice to Management

    Short-term thinking may work for a while, however in the long run you'll lose your organic customers and be left with nothing.

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