Windstream Reviews

Updated April 17, 2015
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2.7
355 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Anthony ("Tony") Thomas
13 Ratings

Pros
  • Pay is decent if you can sell something (in 13 reviews)

  • Good pay (for sales people who can make quota) and great benefits (in 16 reviews)

Cons
  • Horrible training, provisioning, customer service and the systems are a nightmare (in 15 reviews)

  • No communication from Upper Management to CEO, CFO (in 15 reviews)

More Pros and Cons

Employee Reviews

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  1. Enterprise Answer Specialist 1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Windstream

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good company to work for. It pays well. The coworkers are great.

    Cons

    The health insurance could be cheaper

    Advice to Management

    Look for cheaper health insurance

  2. Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good compensation package
    Adequate vacation time off structure
    Good training programs; online and classroom.

    Cons

    Workforce is not adequate for workload and area coverage.
    Work and Life balance tips more towards work.

  3. Associate Network Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company atmosphere, opportunity to move to different departments and climb the ladder.

    Cons

    As a associate analyst, you have to wait a year before you can transfer to another position. Raises are on a yearly basis, and not guraenteed.

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  5. Team synergy and great value system

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Software Engineer in Cary, NC
    Current Contractor - Software Engineer in Cary, NC

    I have been working at Windstream as a contractor (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Everyone in the team plays an important role. Flexible schedules. Great manager.

    Cons

    Not particular to this company or the team, but due to the age of the project not many new technologies are used and this results in inefficient work.

    Advice to Management

    keep up the good work

  6. Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Windstream

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Large company. Their is been a recent sweep of upper management so hope that their will be some changes soon.

    Cons

    I was in a smaller company acquired by Windstream. Windstream is not very nimble and it is difficult to get things done.

    Advice to Management

    Let lower levels make decisions

  7. a train wreck I'm proud to be working for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Busnesses Systems Technician
    Current Employee - Busnesses Systems Technician

    I have been working at Windstream full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great people. involved direct managemen . lot of potential for groath.

    Cons

    upper management clueless. departments work aginst other departments or at cross perposes. no standards. bad support.

    Advice to Management

    focus less on closing tickers and more on making happy customers

  8. Windstream Corp is going through growing pains.....Completing eight acquisitions in the past five years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Despite the whirlwind of changes, the commitment to customers remains constant. Unified Communications, Network Solutions and a wide portfolio of Advanced Managed Services and Private//Public//Hybrid solutions.

    Cons

    Tools are broken and standardization is a work in progress. Process gets in the way of productivity.

    Advice to Management

    Hire more competent technical employees and eliminate those who do not provide the level of expertise required and expected in a company like Windstream. Fix your employee productivity tools and processes. Very frustrating.

  9. Network Analyst II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Little Rock, AR
    Former Contractor - Anonymous Contractor in Little Rock, AR

    I worked at Windstream as a contractor (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work is easy, not a lot of stress.

    Cons

    Upper management do not know how to handle finances. As a result many people no longer have jobs.

    Advice to Management

    Learn how to manage money.

  10. Used to be a great place to work, Then a corrupt management took over that has since been removed

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream

    Pros

    Fun atmosphere, Great People to work with

    Cons

    You take a high amount of calls a day

    Advice to Management

    Give all those good employees that were wrongly terminated under the corrupt management their jobs back.

  11. Why look anywhere else?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Sales
    Current Employee - Small Business Sales

    I have been working at Windstream

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The entire team works as one unit to deliver the customer the best experience possible. Senior management is always available and the structure allows access to an incredible range of resources.

    Cons

    With corporate layoffs, some of the people aren't the best suited for the job and support gets difficult at times.

    Advice to Management

    Focus on the non- producers within the organization. Move the people out that fall short of your expectations. Build unity among the different divisions.

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