Windstream Reviews

Updated April 25, 2015
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2.7
358 Reviews
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Recommend to a friend
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Anthony ("Tony") Thomas
13 Ratings

Pros
  • Pay is decent if you can sell something (in 13 reviews)

  • Good pay (for sales people who can make quota) and great benefits (in 16 reviews)

Cons
  • Horrible training, provisioning, customer service and the systems are a nightmare (in 15 reviews)

  • No communication from Upper Management to CEO, CFO (in 15 reviews)

More Pros and Cons

Employee Reviews

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  1. Network Analyst II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Analyst II in Little Rock, AR
    Current Employee - Network Analyst II in Little Rock, AR

    I have been working at Windstream

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Most of time is laid back work environment unless Critical/High. Strong Teamwork. Nice people and management. Can learn lots of diff stuff on the network.

    Cons

    the Pay is a little less than average. Lack of training resources. Pretty much self-learn. lot of gray area, no guidelines.

    Advice to Management

    the Company is move to the right direction with the New CEO.

  2. Enterprise Answer Specialist 1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Windstream

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good company to work for. It pays well. The coworkers are great.

    Cons

    The health insurance could be cheaper

    Advice to Management

    Look for cheaper health insurance

  3. Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good compensation package
    Adequate vacation time off structure
    Good training programs; online and classroom.

    Cons

    Workforce is not adequate for workload and area coverage.
    Work and Life balance tips more towards work.

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  5. Associate Network Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company atmosphere, opportunity to move to different departments and climb the ladder.

    Cons

    As a associate analyst, you have to wait a year before you can transfer to another position. Raises are on a yearly basis, and not guraenteed.

  6. Project manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SE Manager in Boston, MA
    Former Employee - SE Manager in Boston, MA

    I worked at Windstream full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    ood first level management from legacy Windstream.

    Cons

    Poor knowledge of advanced Telecom Product offerings.

  7. Everything that's wrong with a big company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream full-time (More than a year)

    Pros

    It's a job. They give you paychecks. That's about all I can say so far. The company I worked for was bought by Windstream, nobody got laid off.

    Cons

    It's too big. Communication is horrible. The management has no idea what we do, how we do it, why we had exceptional customer satisfaction and they don't, and frustrates our operation and good reputation at every turn by intervention from upper management and by clueless people in IT, procurement, engineering, and technical support.

    Advice to Management

    You see great businesses to buy, because they have reputations and products you can only dream of accomplishing, and then you immediately start smashing them down to make them like you, which defeats every reason you wanted them in the first place. Either learn from us, who are vastly more competent than you, or quit and find a job as a politician or dictator somewhere.

  8. Team synergy and great value system

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Software Engineer in Cary, NC
    Current Contractor - Software Engineer in Cary, NC

    I have been working at Windstream as a contractor (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Everyone in the team plays an important role. Flexible schedules. Great manager.

    Cons

    Not particular to this company or the team, but due to the age of the project not many new technologies are used and this results in inefficient work.

    Advice to Management

    keep up the good work

  9. Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Windstream

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Large company. Their is been a recent sweep of upper management so hope that their will be some changes soon.

    Cons

    I was in a smaller company acquired by Windstream. Windstream is not very nimble and it is difficult to get things done.

    Advice to Management

    Let lower levels make decisions

  10. a train wreck I'm proud to be working for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Busnesses Systems Technician
    Current Employee - Busnesses Systems Technician

    I have been working at Windstream full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great people. involved direct managemen . lot of potential for groath.

    Cons

    upper management clueless. departments work aginst other departments or at cross perposes. no standards. bad support.

    Advice to Management

    focus less on closing tickers and more on making happy customers

  11. Windstream Corp is going through growing pains.....Completing eight acquisitions in the past five years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Despite the whirlwind of changes, the commitment to customers remains constant. Unified Communications, Network Solutions and a wide portfolio of Advanced Managed Services and Private//Public//Hybrid solutions.

    Cons

    Tools are broken and standardization is a work in progress. Process gets in the way of productivity.

    Advice to Management

    Hire more competent technical employees and eliminate those who do not provide the level of expertise required and expected in a company like Windstream. Fix your employee productivity tools and processes. Very frustrating.

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