Windstream Reviews

Pros

Good benifits, open door policy with management.

Cons

Due to aquisitions and little details being released, there is an over all sense of unsecurity.

Advice to Senior Management

Let everyone know what is going on before you start laying off departments. And find those that want to stay with the company some place to stay.

Pros

PAY is good for the area. Your on your own so you don't have someone looking over you all of the time.

Cons

Always wanting more even if you meet your objectives. When jobs are opened you only get it if you know the person who is in charge of hiring

Advice to Senior Management

Hire more people to do the job instead of spending tons of money on trying to make things more than realistic efficient

Pros

Good benefits and competitive wages for the areas they serve. This company really seems to have their head in the game when it comes to the Telecommunications Industry.

Cons

The downside was that I got laid off from my job because they shipped Tech Support overseas for a while. Then about a year later they brought it back to America. Talk about a waste of peoples jobs and their own money.

Advice to Senior Management

I have reapplied with you several times because I think you have a great company but you dont seem to ever call me back.

Pros

Windstream offers great benefits to it's employees

Cons

Trying to balance work and family.

Advice to Senior Management

You have done an excellent job and positined Windstream for success.

Pros

the benefits are great and the compensation is okay

Cons

your expected to do customer service on top of meeting a substancial quota

Advice to Senior Management

motivation far out weighs coersive behavior aimed at scaring people and their job security

Pros

Great benefits. Time off and attendance policies are pretty lenient. Upper management and HR are very friendly and easy to get ahold of. Our department was given four months notice that we were being laid off.

Cons

Vacation time doesn't roll over. You have to pay an extra $100 to have your spouse on your insurance if they don't use the insurance provided by their employer. Our department was laid off on the day of our acquisition by Windstream.

Advice to Senior Management

Don't lay off employees on the day of an acquisition. It creates bad vibes and negativity among workers.

Pros

They offer a great benefits package, reasonable work schedule, and some good locations. There are lots of opportunities for hourly employees.

Cons

No minimum requirements to be in management, they hire some real inexperienced, incompetent individuals for management positions. They only promote their closest friends.

Advice to Senior Management

Don't be easily impressed by people who use corporate buzzwords and talk circles. Pay attention to what goes on at some of the first line management positions.

Pros

To get a laugh at what is going on here.

Cons

Call center environment. Expected to sell to angry customers who are reporting customer service issues.

Pros

Easy to work with when you need time off. For the most part I enjoyed working with most of the associates.

Cons

you have to work 50 hr mandatory work weeks. The pay is low. The bonuses used to be good, but have decreased in recent years, and management is horrible.

Advice to Senior Management

My advice would be to find better management and acknowledge the employees more for a job well done. The management tends to take the credit for the hard work of the employees, while they sit back themselves and do nothing.

Pros

Products, pricing and Solutions are the best in the industy. Sales management are very knowledgable and are always willing to support our clients. Customer service and thiking out of the box is outstanding.

Cons

Commission plan needs to be tweaked to pay consistant commissions when you are at quota.

Advice to Senior Management

Work on the commission plan and pay quicker