Windstream Reviews

Updated August 26, 2014
Updated August 26, 2014
239 Reviews

2.7
239 Reviews
Rating Trends

Recommend to a friend
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Windstream President & CEO Jeffery R Gardner
Jeffery R Gardner
11 Ratings

Review Highlights

Pros
  • Good pay (for sales people who can make quota) and great benefits (in 12 reviews)

  • Decent pay, company vehicle, great coworkers (in 11 reviews)


Cons
  • Expected to sell to angry customers who are reporting customer service issues (in 12 reviews)

  • Then one day, Upper Management changed, and that was all she wrote (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Atmosphere and Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive II  in  Raleigh, NC
    Current Employee - Account Executive II in Raleigh, NC

    I have been working at Windstream full-time for more than a year

    Pros

    Great management and colleagues. No territories. You drive your own success.

    Cons

    Multiple cumbersome CRM's while integrating all platforms.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream

    Pros

    Work Life Balance, salary, benefit

    Cons

    Nothing really to complain about.

  3.  

    Love the people and management! Its corporate america so its only for those that like the hustle!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General  in  Little Rock, AR
    Current Employee - General in Little Rock, AR

    I have been working at Windstream full-time for more than a year

    Pros

    Co-workers, company culture is very open and people powered, can occassionally work from home, business casual dress code, feel valued and appreciated,

    Cons

    workload goes in peaks and valleys, but again its corporate America and you have to show why you deserve top salary.

    Advice to ManagementAdvice

    Direct management does a great job. VP and SVP's should micromanage less

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Awesome People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiting Assistant  in  Little Rock, AR
    Current Employee - Recruiting Assistant in Little Rock, AR

    I have been working at Windstream as an intern for less than a year

    Pros

    There has never been a time during my tenure at WIN that I've needed help and no one jumped up to assist. The team that I am part of prides itself on open communication and true comradery, and members of the team certainly walk the walk in that regard. It certainly helps with the bandwidth issue mentioned in the Cons section.

    Cons

    WIN is very lean - which means that bandwidth per employee can, at times, be stretched to the limit. This can hinder work-life balance, which is a top priority for me.

    Advice to ManagementAdvice

    With regard to overall leadership - A+. My direct supervisor is an all-star - the door is always open, this individual is very approachable, and handles conflict without flinching. With regard to the work-life balance, it's a struggle for the team's manager, as well. There's not much to be done. If the headcount isn't there, it isn't there.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Love Windstream

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Little Rock, AR
    Current Employee - Anonymous Employee in Little Rock, AR

    I have been working at Windstream

    Pros

    Truly great people to work with, nice pay and benefits, room for growth, company with integrity and values!

    Cons

    I have not experienced any.

    Recommends
    Positive Outlook
  7.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator  in  Greenville, SC
    Current Employee - Project Coordinator in Greenville, SC

    I have been working at Windstream as a contractor for less than a year

    Pros

    Love it. The people are very helpful and work well together. Lots of opportunities for growth in the company.

    Cons

    Parking is very hard to find and when you do you have to pay for it.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I enjoyed working for Windstream.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream

    Pros

    Good Support and customer srevice

    Cons

    Need more network in the West.

  9.  

    Decent Growing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative
    Current Employee - Technical Support Representative

    I have been working at Windstream full-time for more than 8 years

    Pros

    Benefits, Schedule, Location, close relations,

    Cons

    Favoritism, Favoritism, yearly increase sucks,

    Advice to ManagementAdvice

    Quit the favoritism and morale will be higher

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Rochester, NY
    Current Employee - Analyst in Rochester, NY

    I have been working at Windstream full-time for more than 5 years

    Pros

    Opportunities abound in this up and coming company

    Cons

    Would like to see the stock price coming up

    Advice to ManagementAdvice

    Stay nimble and competitive

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Providence, RI
    Current Employee - Account Executive in Providence, RI

    I have been working at Windstream full-time for less than a year

    Pros

    Excellent team to work with, lots of support from others in the office
    Good work / life balance
    Motivation from management to set everyone up for success
    Salary / compensation is fair by industry standards
    Opportunities to advance quickly within the organization based on hard work
    Confident knowing that we have a solid network with unmatched customer service

    Cons

    The CRM (Soon this will be fixed, though! Excited for the update)
    Difficulties in transitioning are still being felt from last year's acquisition of PAETEC

    Advice to ManagementAdvice

    Every office is managed differently, so I can only speak for our office but I will say that so far it is clear that we have tenured, motivational leaders to encourage success. The cons are fixable and are not to be taken as harsh criticisms, simply being realistic and this is how everyone seems to feel. There is a very customer-centric group mentality which is key to profitability, so as a sales person this is very relieving. Overall, my advice is to simply continue investing in your employees now that you are (seemingly) finished with major acquisitions for a while. Transitions from an acquisition can be difficult to manage, especially across a company of over 15,000 employees; that being said, I recognize the fact that you are actually doing a terrific job. Keep it up.

    Recommends
    Positive Outlook
    Approves of CEO

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