Windstream

www.windstream.com
Employer Engaged

Windstream Reviews

Updated March 3, 2015
Updated March 3, 2015
337 Reviews
2.6
337 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Anthony ("Tony") Thomas
11 Ratings

Review Highlights

Pros
  • Pay is decent if you can sell something (in 13 reviews)

  • Good pay (for sales people who can make quota) and great benefits (in 16 reviews)


Cons
  • Horrible training, provisioning, customer service and the systems are a nightmare (in 15 reviews)

  • No communication from Upper Management to CEO, CFO (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream

    Pros

    Strong corporate strategy in place.

    Cons

    Sometimes moves too slow to react to competition.

  2. 2 people found this helpful  

    Run don't walk...........

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Charlotte, NC
    Former Employee - Customer Service Representative in Charlotte, NC

    I worked at Windstream full-time (more than a year)

    Pros

    There are none!!! Horrible place to work. They hire anyone off the street with a HS Diploma.

    Cons

    This call center was the most unprofessional place I have ever worked. Upper management are very racist. They will walk right pass you and never even speak to you. Qualified African-American employees are overlooked when it comes to getting promoted to better paid positions. Also, sales goals are unrealistic. Windstream makes it hard to achieve sales quotas by consistently changing them monthly.

    Advice to ManagementAdvice

    Acknowledge your employees.....they are more than just people filling a seat!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier I Technician in Fairport, NY
    Former Employee - Tier I Technician in Fairport, NY

    I worked at Windstream full-time (more than a year)

    Pros

    decent benefits, incentives, close nit department. I was with Windstream for Over 1 year, although it was challenging at times, everyone had your back and helped lift you up. Windstream is employee engaged and does their best to help everyone they can. Alex Levi - is such a pleasure to work for!

    Cons

    Although I found Windstream to have a positive atmosphere, management tends to gossip about former employees as well as some current employees, when they should not be.

    Advice to ManagementAdvice

    be conscious of the negative affect it could have on your employees when gossiping about them in the work place where it is easily heard. Other than that, keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great company! Culture is getting better day by day. Fun atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst II in Little Rock, AR
    Current Employee - Analyst II in Little Rock, AR

    I have been working at Windstream full-time (more than 3 years)

    Pros

    The people are the best I've worked with at any company. There is a huge focus on culture and it's starting to stick. Great leadership. Very challenging but rewarding environment.

    Cons

    Processes and systems could be better.

    Advice to ManagementAdvice

    Keep the fun place to work stuff going!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Account manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager II in Portland, OR
    Current Employee - Account Manager II in Portland, OR

    I have been working at Windstream full-time (less than a year)

    Pros

    Everyone helps to make you successful and achieve your goals

    Cons

    Lots of hours and too many account per account manager doesn’t allow for in depth consultation.

    Advice to ManagementAdvice

    non they do a great job here. Just keep doing what your doing.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Atmosphere and Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive II in Raleigh, NC
    Current Employee - Account Executive II in Raleigh, NC

    I have been working at Windstream full-time (more than a year)

    Pros

    Great management and colleagues. No territories. You drive your own success.

    Cons

    Multiple cumbersome CRM's while integrating all platforms.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream

    Pros

    Work Life Balance, salary, benefit

    Cons

    Nothing really to complain about.

  9.  

    Love the people and management! Its corporate america so its only for those that like the hustle!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General in Little Rock, AR
    Current Employee - General in Little Rock, AR

    I have been working at Windstream full-time (more than a year)

    Pros

    Co-workers, company culture is very open and people powered, can occassionally work from home, business casual dress code, feel valued and appreciated,

    Cons

    workload goes in peaks and valleys, but again its corporate America and you have to show why you deserve top salary.

    Advice to ManagementAdvice

    Direct management does a great job. VP and SVP's should micromanage less

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Awesome People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Recruiting Assistant in Little Rock, AR
    Current Intern - Recruiting Assistant in Little Rock, AR

    I have been working at Windstream as an intern (less than a year)

    Pros

    There has never been a time during my tenure at WIN that I've needed help and no one jumped up to assist. The team that I am part of prides itself on open communication and true comradery, and members of the team certainly walk the walk in that regard. It certainly helps with the bandwidth issue mentioned in the Cons section.

    Cons

    WIN is very lean - which means that bandwidth per employee can, at times, be stretched to the limit. This can hinder work-life balance, which is a top priority for me.

    Advice to ManagementAdvice

    With regard to overall leadership - A+. My direct supervisor is an all-star - the door is always open, this individual is very approachable, and handles conflict without flinching. With regard to the work-life balance, it's a struggle for the team's manager, as well. There's not much to be done. If the headcount isn't there, it isn't there.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Love Windstream

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Little Rock, AR
    Current Employee - Anonymous Employee in Little Rock, AR

    I have been working at Windstream

    Pros

    Truly great people to work with, nice pay and benefits, room for growth, company with integrity and values!

    Cons

    I have not experienced any.

    Recommends
    Positive Outlook

Work at Windstream? Share Your Experiences

Windstream

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.