Windstream Reviews

Updated August 24, 2015
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433 Employee Reviews

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  1. Helpful (1)

    Future in question

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Little Rock, AR
    Current Employee - Sales Manager in Little Rock, AR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Windstream full-time (More than 10 years)

    Pros

    Some of the people are amazing and fun to work with. They have a lot of assets, though not really in the right places.

    Cons

    The company has gone in a different direction and I question if they can pull themselves out of the hole they have created.

    Advice to Management

    Stop simplifying the product set and get back to solution selling. Stabilize the network otherwise you will have no customers.


  2. Helpful (2)

    Sales Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Account Executive
    Current Employee - Major Account Executive
    Doesn't Recommend
    Negative Outlook

    I have been working at Windstream full-time (More than 10 years)

    Pros

    There are no pros.

    Cons

    Everything. Do not work here. The salaries are low and they are in the process of restructuring for the 4th time. They continue to make the same mistakes and are cutting head count, salaries, and commissions left and right with out any explanation or warning. I would go to far as say that senior management is making unethical decisions.

    Advice to Management

    Get your head out of your …. and start listening to your employees.


  3. Knowledge Worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great People to work with - Smart

    Cons

    Still working to make company all on one system

    Advice to Management

    Get the Stock up


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  5. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Most of the people were great to work with and the pay was reasonable.

    Cons

    Too much favoritism, especially in management. It seemed like the less you knew the farther up the ladder you got.

    Advice to Management

    Stop outsourcing the jobs just to save a little money. Take care of the employees that are making all that money for you. share the wealth all the way down to the front line people.


  6. Account Executive III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive III in Phoenix, AZ
    Current Employee - Account Executive III in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    work from home. decent pay. sales management are good people. cloud portfolio is good for mid to large enterprises. hardware division represents most major manufacturers

    Cons

    tough to compete on price for ethernet services, value sell everything. don't have a data center on the west coast. service delivery issues, not making enough money to invest in west coast resources


  7. Windstream Basics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The people are great to work with. Average salary & benefits.

    Cons

    Company instability, small increases tied to performance evaluations, behind in systems & technology


  8. Financial Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay. (11.88 with opportunity for raise + up to 700 in comp a month ). Awesome Co-workers and fun work environment.

    Cons

    If you have a kid the work hours are not ideal. (10-7pm) Can be stressful, and you get a lot of hateful customers.

    Advice to Management

    none


  9. ananymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in New York, NY
    Current Employee - Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Windstream (More than a year)

    Pros

    great company to work for. Good retention

    Cons

    none that I am aware of

    Advice to Management

    keep up the good work. excellent


  10. Helpful (1)

    Account Executive Windstream

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Windstream full-time

    Pros

    Great training program, Good direction on expectations

    Cons

    Our market was difficult to be successful in due to the purchase of Nuvox which had a bad reputation. Management micromanaged every part of your day. Being a seasoned sales executive this posed to be difficult to handle.

    Advice to Management

    Know your employees so you do not run them off with having to know where and what they are doing every second of the day. Trust is key.


  11. ERA1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ERA in Rochester, NY
    Current Employee - ERA in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Windstream (More than a year)

    Pros

    Hard work is a must, but pays off with their 3 weeks starting vacation

    Cons

    Management Management Management Management



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