Windstream Reviews

Updated June 30, 2015
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392 Employee Reviews

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  1. Windstream

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive I in Sarasota, FL
    Former Employee - Account Executive I in Sarasota, FL

    I worked at Windstream

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Can not think of any.

    Cons

    No direction. Lots of problems. Not competitive. Bad reputation in market.


  2. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream

    Pros

    learn a lot from working here

    Cons

    very fast pace and under staffed before Windstream bought us/cavalier


  3. Helpful (2)

    Some good and some bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, flexible schedule and some good leaders.

    Cons

    Hard to move up unless you want to move. Commission consistently less every year. Some leaders have no clue. Seems to take advantage of the hard workers while some employees slack off and get by making the same money.

    Advice to Management

    If you want to keep the good employees, show them your appreciation and pay them good.


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  5. Sales job

    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Windstream (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Paid expenses promptly. Worked with great people they mostly didn't stay around very long.

    Cons

    Worthless meetings everyday. Go around the table and asked what you are closing today. Hire management with no telecom experience. No motivation. Favoritism. Service delivery is horrible. Customer care is horrible. Nothing gets installed for at least 6 months

    Advice to Management

    Hire the right people to manage! Fix service delivery problems. Hire customer care personnel.


  6. Helpful (1)

    not an ideal place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist I in Twinsburg, OH
    Current Employee - Specialist I in Twinsburg, OH

    I have been working at Windstream full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good benefits, Somewhat Pleasant people, Encouraging to Healthy Lifestyle. The Job is very unchallenging. It's a job it pays the bills

    Cons

    Besides systems that consistently break down, lake of communication from management and dismal raises. There are several reason not to work for this company.

    The starting pay may be worth while but unless you suck up like crazy don't expect more than a 1% raise if you get one at all.
    The company spends god know how much on surveys that never even mention upper management and how you never even see them.
    The atmosphere is one of constant stress as other department constantly dump their problem on you and expect you to have an answer for everything.
    Very little Room for growth unless you want to transfer to another department out of state and no relocation allowance.
    Constant threat of termination if you are not the "perfect little worker"
    Interdepartmental relations nonexistent

    The list goes on and one All I can say is this is one of the worst companies I have ever worked for

    Advice to Management

    Pay attention to the customer who's LATENCY issue have been going on for over 4 years now and no one seem to give a crap about. stop trying to line your own darn pockets.


  7. Helpful (1)

    new CEO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Little Rock, AR
    Former Employee - Anonymous Employee in Little Rock, AR

    I worked at Windstream (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Like everry otherr place, there are some great people and technicians. The parts of LR I saw were delightful, mostly due to the southern ethic.

    Cons

    Survived several big layoffs. Last once I saw company brought in armed, plainclothed men about a month before Xmas. I'd seen enough. Lousy records so a lot of t'shooting is done by guess. I assume the records are so poor so an audit by potential buyer would not know the facts. Talked to field techs who wouldn't wear their uniforms to the grocery store due to the abuse they'd suffer.

    Advice to Management

    Where does one begin. I feel sorry for the lower mgmt. They did their best with what they had.


  8. Good Pay, Great Benefits.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Windstream

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Opportunity and training.

    Cons

    Company direction changed quite often with little or no notice.


  9. Helpful (1)

    Sr. Storage Administrator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Storage Administrator in Raleigh, NC
    Former Employee - Senior Storage Administrator in Raleigh, NC

    I worked at Windstream full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You learn something new everyday.

    Cons

    Senior management lacks integrity and ethics.

    Advice to Management

    All the people you are about to loose are truly your greatest resource. Good luck.


  10. Network Analyst II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Analyst II in Little Rock, AR
    Current Employee - Network Analyst II in Little Rock, AR

    I have been working at Windstream

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Most of time is laid back work environment unless Critical/High. Strong Teamwork. Nice people and management. Can learn lots of diff stuff on the network.

    Cons

    the Pay is a little less than average. Lack of training resources. Pretty much self-learn. lot of gray area, no guidelines.

    Advice to Management

    the Company is move to the right direction with the New CEO.


  11. network analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Windstream

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Job is easy but not easy

    Cons

    employee are wrongly terminated.need to reward employees



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