Windstream

  www.windstream.com
  www.windstream.com

Windstream Reviews in San Francisco, CA

302 Reviews
2.6
302 Reviews
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Windstream President & CEO Jeffery R Gardner
Jeffery R Gardner
47 Ratings

Review Highlights

Pros
  • Pay is decent if you can sell something (in 13 reviews)

  • Good pay (for sales people who can make quota) and great benefits (in 16 reviews)


Cons
  • Horrible training, provisioning, customer service and the systems are a nightmare (in 15 reviews)

  • No communication from Upper Management to CEO, CFO (in 15 reviews)

More Highlights

1 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Windstream sucks in the West

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Windstream full-time (more than an year)

    Pros

    Fortune 500 experience
    Salary can be decent if you negotiate
    Nice office

    Cons

    Poor infrastructure - single switch, no EoC, no fiber, no data centers. Mostly reselling AT&T, AboveNet, XO, and others. Pricing is usually high. "Why should I buy AT&T from you?". Very little name recognition. Tedious and confusing sales systems. No usable CRM. Terrible record for implementing successfully. Small install base and few are reference-able. All problems roll back downhill to the sales people with ineffective managerial support.

    Advice to ManagementAdvice

    Demand infrastructure investment immediately. Learn how to differentiate talented people and give them incentive to want to stick around. Recognize the challenges and set realistic, achievable goals for reps. Reduce the environment of constant anxiety. Fire dead weight quicker.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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