Wireless Advocates Reviews

Updated August 30, 2015
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2.4
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Jim Pearse
12 Ratings

Pros
  • Working inside Costco usually offers exposure to great people and a great environment (in 14 reviews)

  • If you are in a higher traffic store you make pretty decent money (in 6 reviews)

Cons
  • Just whatever upper management wants to place them at (in 14 reviews)

  • Extremely poor work life balance (in 7 reviews)

More Pros and Cons

239 Employee Reviews

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  1. Fast paced work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Wireless Advocates full-time

    Pros

    Growth Potential since it is a smaller headquarters with visibility and working with C-level executives. If you work hard and show you are capable, you can move up quickly.

    Cons

    Management's action is not consistent with their actions and what is communicated. Employees do not always feel rewarded for their hard work and there is some negativity in the office some employees which leads to a negative environment.

    Advice to Management

    Invest more in your employees. We all know this is a fast growing industry and turnover and morale could be improved to make this a more enjoyable place to work.


  2. Great part-time job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wireless Advocates part-time

    Pros

    Great flexibility with scheduling and over all enjoyable learning experience.

    Cons

    Constantly changing commission scales, rarely for the better.

    Advice to Management

    Get out while you can


  3. Vice President

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great group of people to work with and fast paced environment

    Cons

    none that I care to share

    Advice to Management

    Reduce turnover


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  5. Helpful (1)

    Wireless Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WIRELESS SALES EXPERT in Lancaster, CA
    Current Employee - WIRELESS SALES EXPERT in Lancaster, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wireless Advocates full-time (More than a year)

    Pros

    By far the best authorized dealer ever! Usually selling three or four cellular companies at a time, and a commission scale that is unmatched.

    Cons

    Not too many complaints business as usual I suppose. Lets put it this way people don't leave good jobs they leave bad managers.

    Advice to Management

    Management is for leaders. Lead the way. Do not expect more from your employees than you can do.


  6. Wireless Sales Expert

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wireless Advocates full-time

    Pros

    Flexible work hours, training, and good upper level management

    Cons

    lack of communication, pay scale, and ability for advancement

    Advice to Management

    come up with a better system for promoting growth within the company and incentives to want to work at this company


  7. Part-timer working as a Full Timer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WIRELESS SALES EXPERT in New York, NY
    Current Employee - WIRELESS SALES EXPERT in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Commision, location, staff, phones, discount

    Cons

    -Hours -Management -sale goals to high

    Advice to Management

    Stop by the stores and make goals realistic.


  8. Great Kiosk GM but slow location

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - WIRELESS SALES EXPERT in West Gulfport, MS
    Former Employee - WIRELESS SALES EXPERT in West Gulfport, MS
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The amount of commissions to be had in cellular sales are unbelievable if you work for the actual carrier. Working for a third party such as WA you don't get those high amounts per sale but you still have plenty of money to be made. My GM was Brandon Landry and he was fun and always understanding.

    Cons

    The location of my particular kiosk was very slow and there was not much business to be had there. It eventually closed. Also the company would not allow him to hire a part -time positions so we had to work 12 hour shifts in order to let the other have a couple of days off.

    Advice to Management

    Hire enough reps to run the kiosk smoothly and not work your current reps into the ground with back to back 12 hour shifts.


  9. ehh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WSE Wireless Sales Expert in Yonkers, NY
    Current Employee - WSE Wireless Sales Expert in Yonkers, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Wireless Advocates full-time

    Pros

    High traffic costco locations if you are a capable sales rep you can reel customers in and make money every month

    Cons

    Standing on cement all day in a warehouse. Management is not very hands on, so you have pretty autonomous environments.

    Advice to Management

    Train management better. Be more hands on with employees. Reward those who reward your pockets. Allow employees feet a break throughout the day


  10. wireless sales expert

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - WIRELESS SALES EXPERT in Lake Grove, NY
    Former Employee - WIRELESS SALES EXPERT in Lake Grove, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wireless Advocates part-time (More than a year)

    Pros

    good money when you are motivated to sell, concession/dealer lines make cell phone bill very inexpensive, working specifically in costco means you get the same holidays off, and hours are good.

    Cons

    management constantly changing, no room to move up in company past kiosk manager, sometimes so busy didn't get to take lunch break even though we had to clock out for it, not a lot of employees so if you have to call in sick you need to find coverage

    Advice to Management

    come in and try to help us more than criticize. mystery shops were half the time very inaccurate, communication between costco, wireless advocates and customers needs to be improved greatly. policies for wireless advocates and costcos policies are practically contradictory which causes many problems for employees and customers in processing returns, etc


  11. It is wat it is

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WIRELESS SALES EXPERT
    Current Employee - WIRELESS SALES EXPERT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wireless Advocates full-time (More than a year)

    Pros

    Cool People, Alright Pay, Easy Job

    Cons

    Upper Management is very cheap always changing commission I been here for about a year and commission has changed for the worse every time....I am a graduate from college and there is really no internships or coop programs or tuition reimbursement programs.



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