Wireless Advocates
2.7 of 5 136 reviews
www.wirelessadvocates.com Seattle, WA 1000 to 5000 Employees

Wireless Advocates Reviews

Updated Apr 10, 2014
All Employees Current Employees Only

2.7 136 reviews

                             

40% Approve of the CEO

(no image)

Carol Criner

(25 ratings)

44% of employees recommend this company to a friend
136 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Relaxed atmosphere, inside of Costco"
    in 10 reviews
  • "Good pay if you know how to sell, good benefits for full timers"
    in 6 reviews
Cons:
  • "No work/life balance, benefits are too expensive"
    in 6 reviews
  • "Upper management elicits feed back from the kiosk level"
    in 10 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

No complaints

Anonymous (Current Employee)

I have been working at Wireless Advocates

ProsGreat manager & district manager. Gain a lot of knowledge and relaxed work environment.

ConsNothing really at the moment

Advice to Senior ManagementPay hard workers more than minimum wage.

Yes, I would recommend this company to a friend

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  • Disapproves of CEO

 

Good place to start

WSE Wireless Sales Expert (Former Employee)
Austin, TX

I worked at Wireless Advocates part-time for more than a year

ProsPay is OK.
Easy job to do; repetitive but consistent.
Lots of flexibility.
Great working environment.

ConsThe tools for you to get your job done are old and sometimes do not work as needed.
You have no control on the phones available.
Little room for climbing up in the professional ladder.
No control. You gotta do what you gotta do, in order to get things done!
Somewhat unrealistic goals.
Poor and small selection of devices.

Advice to Senior ManagementGet in touch with the sales people on the floor and find out from the people who experience it...how can we get better at what we do?... There seems to be two different worlds out there.

Yes, I would recommend this company to a friend

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Highest paying cellular job

Kiosk Manager (Current Employee)
Goleta, CA

I have been working at Wireless Advocates full-time for more than 3 years

ProsThey pay the best commissions I have seen in 14 years of cellphone sales.

ConsManagement is very harsh and do not give compliments at all. I was #2 in the district in sales over 2 years and was only shown my faults which caused me to resign to another company.

Advice to Senior ManagementPay more attention to your district managers get in touch with your kiosks and find out what is really going on at other levels.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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WSE

WSE Wireless Sales Expert (Current Employee)
South San Francisco, CA

I have been working at Wireless Advocates full-time for more than a year

Prosdecent money
flexable hours
easy going
commision based
bonus'

Conslow hourly
quotas
not career worthy
hard depending on locaton

Yes, I would recommend this company to a friend

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It was an okay experience

Anonymous Employee (Former Employee)

I worked at Wireless Advocates

Proscomission based
okay hours
always something to do

ConsNot enough hours
high quotas
pay isnt great

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It was a great company to gain sales experience with.

Wireless Sales Expert (Current Employee)
Glendale, AZ

I have been working at Wireless Advocates full-time for more than a year

ProsGood commission and bonus plan. Fun work atmosphere. Good benefits. I liked working inside of Costco stores, a lot of foot traffic and sales opportunities

ConsThere were a lot of required meetings that were very repeatative and boring. I also did not like to have to work weekends.

Advice to Senior ManagementThere should be equal commissions on upgrades as there are for new lines for the sales reps.

Yes, I would recommend this company to a friend

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I have been working for Wireless Advocates for more than 5 years.

WSE Wireless Sales Expert (Current Employee)
San Diego, CA

I have been working at Wireless Advocates full-time for more than 5 years

ProsGood paid job and flexible if you go to school.

ConsThey keep changing the rules and lowering the commission.

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Decent part-time job, wouldn't consider it a career.

Sales Associate (Former Employee)
Industry, CA

I worked at Wireless Advocates full-time for more than a year

ProsRelaxed atmosphere, inside of Costco.

ConsRare for an employee to receive a raise, and move up in position.

Advice to Senior ManagementAcknowledge the ones who work the heardest.

No, I would not recommend this company to a friend

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Go with the flow

Wireless Sales Representative (Current Employee)

I have been working at Wireless Advocates full-time for more than a year

ProsGood pay if you know how to sell, good benefits for full timers.

ConsAbility to multi task is a must, old systems slow you down, forever changing policies and procedures, tons of micro managing, working at a kiosk you not only have to adhere to wireless advocates policies you also have to adhere to the policies of the store that you are in as well. Sometimes they don't communicate well with each other on the upper level. Way too many bosses!

Advice to Senior ManagementMinimize the people you have to go through to get something done. A lot of policies and procedures could be more streamlined to make things more efficient.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Pretty Good

Customer Service (Former Employee)
Seattle, WA

I worked at Wireless Advocates full-time for more than 3 years

ProsMy department had an excellent manager. She did her best to keep us apprised of what's going on in the company. She provided excellent feedback to us. She really tried her best to keep us up to par on what the expectations were.

ConsNot enough training. Pay a little lower than industry standards. Everyone really works very hard. Sometimes I think the stress is overwhelming. Sometimes management and other departments lacks the friendly factor.

Advice to Senior ManagementTry speaking to everyone.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Wireless Advocates reviews and ratings — including employee satisfaction and approval rating for Wireless Advocates CEO Carol Criner. All 136 reviews posted anonymously by Wireless Advocates employees.