Wireless Advocates Reviews

Updated July 22, 2015
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2.4
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Recommend to a friend
Approve of CEO
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Jim Pearse
9 Ratings

Pros
  • Working inside Costco usually offers exposure to great people and a great environment (in 14 reviews)

  • If you are in a higher traffic store you make pretty decent money (in 6 reviews)

Cons
  • Just whatever upper management wants to place them at (in 14 reviews)

  • Extremely poor work life balance (in 7 reviews)

More Pros and Cons

228 Employee Reviews

Sort: Popular Rating Date
  1. wireless sales expert

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - WIRELESS SALES EXPERT in Lake Grove, NY
    Former Employee - WIRELESS SALES EXPERT in Lake Grove, NY

    I worked at Wireless Advocates part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good money when you are motivated to sell, concession/dealer lines make cell phone bill very inexpensive, working specifically in costco means you get the same holidays off, and hours are good.

    Cons

    management constantly changing, no room to move up in company past kiosk manager, sometimes so busy didn't get to take lunch break even though we had to clock out for it, not a lot of employees so if you have to call in sick you need to find coverage

    Advice to Management

    come in and try to help us more than criticize. mystery shops were half the time very inaccurate, communication between costco, wireless advocates and customers needs to be improved greatly. policies for wireless advocates and costcos policies are practically contradictory which causes many problems for employees and customers in processing returns, etc


  2. It is wat it is

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WIRELESS SALES EXPERT
    Current Employee - WIRELESS SALES EXPERT

    I have been working at Wireless Advocates full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Cool People, Alright Pay, Easy Job

    Cons

    Upper Management is very cheap always changing commission I been here for about a year and commission has changed for the worse every time....I am a graduate from college and there is really no internships or coop programs or tuition reimbursement programs.


  3. Eh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WIRELESS SALES EXPERT in Ringgold, GA
    Current Employee - WIRELESS SALES EXPERT in Ringgold, GA

    I have been working at Wireless Advocates part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good entry level wireless job with flexible hours

    Cons

    No benefits for part time. Low pay compared to direct carrier compensation


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Okay job for a student

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WIRELESS SALES EXPERT in Pittsburgh, PA
    Current Employee - WIRELESS SALES EXPERT in Pittsburgh, PA

    I have been working at Wireless Advocates full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Gives you a chance to make a little more than most retail jobs. Flexible schedule.

    Cons

    Pay check structure is odd, limited market to sell to depending on Costco traffic of new versus repeat customers, not a career but okay for a college student

    Advice to Management

    Keep the most popular phones in stock, customers constantly asked for phones we didn't have.


  6. Sales associates

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Wireless Advocates

    Pros

    Competitive compensation on sales, Flexible hours with evening shifts so if you're a student it can work.

    Cons

    Micro managed, high turn-over, No room for advancement. Managers are not well trained and the one at my kiosk used scare tactics on her employees.


  7. Great Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales Representative in Salt Lake City, UT
    Former Employee - Wireless Sales Representative in Salt Lake City, UT

    I worked at Wireless Advocates full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Variety of products to sell. Management was great. Work environment was great as well.

    Cons

    You stand in a kiosk all day with 1-3 other employees. Small work place.

    Advice to Management

    Throw out some fun incentives. It would be nice to have daily incentives from time to time to help motivate


  8. Never again

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Quantico, VA
    Former Employee - Anonymous Employee in Quantico, VA

    I worked at Wireless Advocates full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible hours, light(ish) workload. Un-capped commission. Good for a college/high school student.

    Cons

    No room for promotions, small amount of hours. Commission scale changes constantly for lower pay-outs. Upper management lack professionalism or a willingness to do their jobs.

    Advice to Management

    Do your job, manage your managers.


  9. Helpful (1)

    Pretty cool to work there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wireless Advocates part-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible schedule Helpful management Bonus opportunities Samples in costco

    Cons

    Low base pay Low commissions Anoying commission system Glitchy systems

    Advice to Management

    Raise the hourly


  10. Jeez the hiring process is long!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WIRELESS SALES EXPERT in New York, NY
    Current Employee - WIRELESS SALES EXPERT in New York, NY

    I have been working at Wireless Advocates part-time (Less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    A lot of benefits good money if you work hard for it basic uniform independence

    Cons

    the hiring process isn't the best minimum wage base pay


  11. WSE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WSE Wireless Sales Expert in San Francisco, CA
    Current Employee - WSE Wireless Sales Expert in San Francisco, CA

    I have been working at Wireless Advocates part-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible schedules, great job while going to go school, good job to gain entry-level experience within business.

    Cons

    Very little management support, lack of communication throughout the organization.



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