Wireless Advocates Reviews

Updated April 16, 2015
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2.5
199 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Carol Criner
49 Ratings

Pros
  • Great pricing and being inside Costco beats the competition (in 14 reviews)

  • You can make pretty decent money here while working very few hours (in 6 reviews)

Cons
  • Just whatever upper management wants to place them at (in 14 reviews)

  • Most people work very long hours and have bad work/life balance (in 7 reviews)

More Pros and Cons

Employee Reviews

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  1. Wireless manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wireless Advocates full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Opportunity to make decent money

    Cons

    Potential for growth is non-exsistent

    Advice to Management

    Listen to the field they have the knowledge. It's not always excuses.

  2. Kiosk Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kiosk Manager
    Former Employee - Kiosk Manager

    I worked at Wireless Advocates full-time (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Commission is pretty good for an indirect company. Hours are flexible. Weekends are short. You do not have to work past 6 except during holiday season.

    Cons

    No real training. DM only visits once a month and when they do visit it's usually when the manager is off. It's almost like they expect you to fail. Managers have the highest sales quota in the location. Can be written up for personal and kiosk results.

    Advice to Management

    Make sure your newly hired KM's are well trained before you let them on the sales floor. Actually do your checklist with them insuring that they have the tools they need to succeed,

  3. My experience there overall was great.

    Former Employee - Wireless Sales Representative in El Segundo, CA
    Former Employee - Wireless Sales Representative in El Segundo, CA

    I worked at Wireless Advocates

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They had Awesome commission splits

    Cons

    Beware of Low base pay

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Columbia, SC
    Former Employee - Store Manager in Columbia, SC

    I worked at Wireless Advocates full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Commission is great, if you get in a large store.

    Cons

    Management has no clue what they are doing. Hire people based upon friendships. Fire people because they did not get their way.

    Advice to Management

    Stay away from the east coast of this company.

  6. Good Company to start a career in Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wireless Advocates

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Sales can be a stressful job when based around commissions Wireless Advocates does an amazing job with employee recognition and giving positive feedback to its employees.

    Cons

    Pay has been decreased. Shifts often overstaff making it difficult for a commissions based job

    Advice to Management

    Operations of the kiosks is very outdated. Needs to be updated.The technology industry is fast paced and innovative were WA opertions and logistics is not.

  7. Not bad, but gets draining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wireless Advocates full-time (more than 3 years)

    Recommends
    Recommends

    Pros

    You can work Independently, good customers inside of Costco

    Cons

    Difficult to move up in company

  8. Kiosk Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kiosk Manager in Lanham, MD
    Former Employee - Kiosk Manager in Lanham, MD

    I worked at Wireless Advocates full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Costco environment is very chill

    Cons

    No pay, lack of staff, lack of care from corporate, unrealistic hours. STRESSFUL

    Advice to Management

    Don't burn out all of your good employees and pay us more!

  9. WSE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - WSE Wireless Sales Expert in San Dimas, CA
    Current Employee - WSE Wireless Sales Expert in San Dimas, CA

    I have been working at Wireless Advocates part-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun and laid-back environment, most of the time. Costco bubble. Selling three different carriers, gives you an edge.

    Cons

    Lack of training would improve the quality of sales associates hired.

    Advice to Management

    Focus on training and hiring quality sales associates. Show appreciation to the top quality cells associates.

  10. District Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in San Jose, CA
    Former Employee - District Manager in San Jose, CA

    I worked at Wireless Advocates

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Working with Costco leaders and developing relationships with all the Account Managers in different wireless companies.

    Cons

    Need a higher level of training for new hires. Too much time is spent on keeping the kiosks on the isle when the kiosks have no control on where costco places them

    Advice to Management

    Need a higher level of training for new hires. Too much time is spent on keeping the kiosks on the isle when the kiosks have no control on where costco places them.

  11. Helpful (2)

    stay away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wireless Advocates full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    there was nothing positive about wireless advocates

    Cons

    everything was negative about wireless advocates

    Advice to Management

    treat your employees better and they will care about their job

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