Wireless Advocates

  www.wirelessadvocates.com
  www.wirelessadvocates.com
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Wireless Advocates Reviews

Updated August 27, 2014
Updated August 27, 2014
163 Reviews
2.4
163 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Carol Criner
35 Ratings

Review Highlights

Pros
  • Great pricing and being inside Costco beats the competition (in 13 reviews)

  • Good pay if you know how to sell, good benefits for full timers (in 6 reviews)


Cons
  • Just whatever upper management wants to place them at (in 13 reviews)

  • Most people work very long hours and have bad work/life balance (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was an okay experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wireless Advocates

    Pros

    comission based
    okay hours
    always something to do

    Cons

    Not enough hours
    high quotas
    pay isnt great

  2.  

    It was a great company to gain sales experience with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - WIRELESS SALES EXPERT  in  Glendale, AZ
    Current Employee - WIRELESS SALES EXPERT in Glendale, AZ

    I have been working at Wireless Advocates full-time for more than a year

    Pros

    Good commission and bonus plan. Fun work atmosphere. Good benefits. I liked working inside of Costco stores, a lot of foot traffic and sales opportunities

    Cons

    There were a lot of required meetings that were very repeatative and boring. I also did not like to have to work weekends.

    Advice to ManagementAdvice

    There should be equal commissions on upgrades as there are for new lines for the sales reps.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    I have been working for Wireless Advocates for more than 5 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - WSE Wireless Sales Expert  in  San Diego, CA
    Current Employee - WSE Wireless Sales Expert in San Diego, CA

    I have been working at Wireless Advocates full-time for more than 5 years

    Pros

    Good paid job and flexible if you go to school.

    Cons

    They keep changing the rules and lowering the commission.

    Neutral Outlook
    No opinion of CEO
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  5.  

    Decent part-time job, wouldn't consider it a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Industry, CA
    Former Employee - Sales Associate in Industry, CA

    I worked at Wireless Advocates full-time for more than a year

    Pros

    Relaxed atmosphere, inside of Costco.

    Cons

    Rare for an employee to receive a raise, and move up in position.

    Advice to ManagementAdvice

    Acknowledge the ones who work the heardest.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Go with the flow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Sales Representative
    Current Employee - Wireless Sales Representative

    I have been working at Wireless Advocates full-time for more than a year

    Pros

    Good pay if you know how to sell, good benefits for full timers.

    Cons

    Ability to multi task is a must, old systems slow you down, forever changing policies and procedures, tons of micro managing, working at a kiosk you not only have to adhere to wireless advocates policies you also have to adhere to the policies of the store that you are in as well. Sometimes they don't communicate well with each other on the upper level. Way too many bosses!

    Advice to ManagementAdvice

    Minimize the people you have to go through to get something done. A lot of policies and procedures could be more streamlined to make things more efficient.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Pretty Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Seattle, WA
    Former Employee - Customer Service in Seattle, WA

    I worked at Wireless Advocates full-time for more than 3 years

    Pros

    My department had an excellent manager. She did her best to keep us apprised of what's going on in the company. She provided excellent feedback to us. She really tried her best to keep us up to par on what the expectations were.

    Cons

    Not enough training. Pay a little lower than industry standards. Everyone really works very hard. Sometimes I think the stress is overwhelming. Sometimes management and other departments lacks the friendly factor.

    Advice to ManagementAdvice

    Try speaking to everyone.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Sell, Sell, Sell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - WSE Wireless Sales Expert  in  Brookfield, CT
    Current Employee - WSE Wireless Sales Expert in Brookfield, CT

    I have been working at Wireless Advocates full-time for more than a year

    Pros

    Core kiosk employees can become your friends for life
    Solid retail/sales experience

    Cons

    Core kiosk employees can be your worst enemies
    Poor upper-level management
    Management resorts to bullying tactics
    Hours can be exhausting
    Feast or Famine

    Advice to ManagementAdvice

    Promote employees based on work ethic and not favoritisim

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kiosk Manager  in  Fresno, CA
    Current Employee - Kiosk Manager in Fresno, CA

    I have been working at Wireless Advocates full-time for more than 3 years

    Pros

    Good hours, work life balance.

    Cons

    Terrible quota inconsistency and generally not attainable

    Advice to ManagementAdvice

    Listen to your ground level employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Great Location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kiosk Manager  in  Salt Lake City, UT
    Former Employee - Kiosk Manager in Salt Lake City, UT

    I worked at Wireless Advocates full-time for less than a year

    Pros

    tons of access to customers

    Cons

    not every customer that comes into costco is looking to buy a cell phone. But they expect you to sell to everyone as if they were

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Wireless Expert
    decent job for what it is.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Expert  in  Pompano Beach, FL
    Current Employee - Wireless Expert in Pompano Beach, FL

    I have been working at Wireless Advocates part-time for less than a year

    Pros

    Commission
    Samples all day at Costco
    Flexible Shifts
    No two days are the same

    Cons

    Small kiosk, some times not enough space to operate
    slow system to work it
    Not much room for advancement

    Advice to ManagementAdvice

    Make a simple system so all the paper work with the IRC,rate plan, and other info is in one place.

    Recommends
    Neutral Outlook
    No opinion of CEO

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