Wireless Vision

  www.wirelessvision.com
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Wireless Vision Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.0 75 reviews

72% Approve of the CEO

Wireless Vision CEO Saber Ammori

Saber Ammori

(53 ratings)

48% of employees recommend this company to a friend

Review Highlights

Pros
  • The product is not great but getting better thanks to LTE and some smart changes by T-Mobile(in 9 reviews)

  • The commission structure is geared toward our company goals which drives and enables us to succeed(in 4 reviews)


Cons
  • and there is no work-life balance(in 8 reviews)

  • Always short staffed leading to no work life home life balance(in 6 reviews)

75 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
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    Everything I was promised!!!!

    Anonymous Employee (Current Employee)

    ProsAfter I graduated I was offered an entry level sales position with the promise of upward growth. As I performed, these opportunities continued to come. I have been with the company less then a year and have yet to be lied to. There is zero disconnect from higher level executives and line level employees. Our CEO holds, all hands conference calls every month, that allow you to engage in the business. There is also an employee advisory board that is comprised of a small number of employees from every market. I didn't think much of it, until an idea I presented was implemented changing the way employees were scored company wide. I'm sure I wasn't the only one that had made that recommendation, but seeing the changes shows they are listening.

    ConsNOT A CON, JUST A CHALLENGE!!!!!

    In my market our manager is very demanding on performance. This is not a bad thing, but it can be challenging at times especially with area such as conversation. If you work for this company you will get paid what you are worth. Those who choose win are rewarded, while those who choose not to are making poor reviews on this site.

    Advice to Senior ManagementKeep doing what you are doing. This is the best company that I have yet to work for. The listening and action is the most appreciated thing I can relay as an employee.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Sales

    Retail Sales Associate (Former Employee) Calumet City, IL

    ProsCompany has great benefits and has great commission opportunity

    ConsThe company has no communication, Wrong management, not to concerned with customers.

    Advice to Senior ManagementHire managers that care more about growing business than making friends.

    No, I would not recommend this company to a friend

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    Numbers, Poor Training & Drama

    Retail Sales Associate (Current Employee)

    ProsThe pros of this company from an employee stand point include great health benefits, steady income plus commission, flexible scheduling, comfortable uniforms, lunch breaks, free branded merchandise from companies such as Samsung & LG.

    The pros from a customer stand point include great plan pricing, great network, okay customer service, various options for bill paying and payment arrangements.

    ConsOn the other end, the cons of working for Wireless Vision are immaculate: Poor Training, lack of growth due to poor training (having to learn as you go, hoping you don't mess up so bad to where you lose your job or tick off a customer/humiliate yourself), unreliable and untrustworthy management, immaturity is huge. The co-workers are terrible. They belittle each other, talk crap behind each others backs and try to involve you in it. Anything you say whether good or not, they try to turn it against you to make it sound terrible, then slander you name to the other co-workers and management. Basically if you don't do what they say you're done for (Micro-Management). They are also very negative and are bad influences. They do things they are not supposed to do all the time. They never want to get involved in anything, including the activities and all hands meetings, which is very draining (Why be here if you're not going to be involved or care, period?) The manager does the same thing. Sarcastic and very ignorant environment. They make fun of you every step of the way, mind you, these are 26+ year old people acting like they're in High School (Workplace Abuse). No matter the transaction, somehow you always have to get customer care involved...and you cannot always understand them...they even try to put their dealer code on your sale. The computers we use for transactions are terribly slow and are a huge inconvenience for any customer. To do a bill pay, it takes 20 minutes which is completely unacceptable, yet the company decides to place 75 inch televisions that cost thousands of dollars in the store that never get used, while the computers crash everyday (Customer Abuse).

    No matter if you're in the middle of a sale with a customer or not, they make you clock out (Zero Overtime even when necessary). The management finds any reason to write you up, knowing that they did not train you or specify what is correct or incorrect. The employees short-cut everything (No Integrity). The operational duties are never done properly and time never allows you to complete things the way they should be because of the no overtime rules/new closing procedures. Certain revenue goals are highly unattainable and you basically are supposed to sell sell sell or get fired. What the customer wants does not matter. If they decline data or jump, employees push them or even add it to their account anyways just to hit goal. The employees steal from you and take advantage of the fact that you're new. They manipulate customers and talk to them any kind of way and think it's okay and the manager does nothing about it. There is zero structure or organization whatsoever. So if you were not aware of what time you work, when there is conference call because you were not informed, you get written up (Poor Communication & Workplace Abuse).

    You are forced to be on conference calls even on your days off..and there is no work-life balance. The schedules are inconsistent and you never know when you're going to work the next week because they wait til the last minute to tell you or post it. In training, you're not given the information you need to know to perform your job correctly. You don't receive your email, codes, or even the information to check your schedule online or pay stubs. These people smile in your face and turn around and do the opposite. In all, this place plays themselves out to be a great place, in reality they are not. It's all a facade. As long as the company makes money, they don't care who they hire, they don't care how customers are treated or employees, they don't care about the attitudes and immaturity in the business. It's an utter shame to not be able to go your own manager for confidential information, but have your co-workers knowing every last detail of it. I do not feel safe here and I'm very disappointed. I've been a T-mobile customer, turned employee. Outside looking in, I didn't expect for a provider that I loved to be this spiteful on the inside...

    Advice to Senior ManagementEverything about how I feel is explained above. I also strongly suggest you review your stores and the people within them. The abuse going on within is terrible. Your training procedures need to be re-evaluated and organized in order for people to perform their jobs...all online training is not straight-forward. I'm not at Wireless Vision for college, so training should have been covered before being placed at a store I'm very disappointed and do not plan to stick with WV. I never want to support, represent or be a part of a company that treats people like this and is this unprofessional. Let alone, spend my money for it. Stop the greed and focus on the bigger picture. The same people you step on your way up the ladder, are the same people you will see on your way down. Just hope that when you come falling down that ladder, those same people you treated badly have a heart to help you.

    – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
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    Very unethical company

    Sales Representative (Former Employee) Cicero, IL

    ProsBenefits, 401k , hourly plus commission, uniforms, gym shoes, jeans, dealer line, discount on phones,

    ConsCommission structured changed a lot, you have to work a lot of hours, no balance, it's a revolving door, there's always new mangers and employees. They hire people that don't know what there doing, it's all politics it's who you know not what you know, no room for growth, hourly sucks , definitely under paid. Lots of favoritism,

    Advice to Senior ManagementBe more ethical and moral

    No, I would not recommend this company to a friend

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    Great Executive Sales Team Leaders

    Anonymous Employee (Current Employee)

    ProsThe best decision WV made was to hire Ken VP of Sales to lead the sales team. Ken has done an amazing job building a strong director of sales team and market manager team. WV is committed to internal development and will one day get to the point to where it's a realistic goal of 80% internal promotions. Over the last year I have seen so many people focused programs and investment in us.

    ConsThe lack of consistency, trust and recognition

    Advice to Senior ManagementTake time to recognize your hard working associates and managers

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Best Buy Employees Only

    Anonymous Employee (Former Employee)

    ProsUsed to have growth potential

    ConsCurrently only hiring Best Buy employees because of senior management and lack of participation from CEO

    Advice to Senior ManagementWorked there for nearly five years and everything is cyclical. You will see that all the effort being put into recruiting, hiring, and training Best Buy employees is only preventing you from growing. Vision has gone through this time and time again with other companies and it has never worked out. Besides, there is a reason why Best Buy Mobile is a failure.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    This job was the worst!

    Lead Sales Representative (Current Employee) Minneapolis, MN

    ProsA pay check and nice co workers! Nothing else was a positive experience while I worked at wireless vision!!

    ConsThe upper management lied, only cared about numbers and screwing the customer to make a sale! The pay was ok but you wondered every day if you had a job because the moral was awful in the stores. So glad I left and went to t mobile corporate where the pay is great and values. Medical didn't cost you half your pay check! Need I say more?

    Advice to Senior ManagementSell now!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great company, bad communication.

    Sales Lead (Current Employee) Scottsdale, AZ

    ProsFuture vision, adaptation to trends, base commission structure, maintaining T-mobile integrity.

    ConsPoor management and communication between top level and middle managers leading to poor in store cohesion.

    Advice to Senior ManagementImprove store and district manager education.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Wireless Vision Human Resources Manager responded to this review

    May 15, 2014

    Thank you for sharing your thoughts and feedback with us. We're always working on continuing to develop our leadership team. Increasing communication, career advancement and recognition are three of ... More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Amazing Company

    Retail Store Manager (Current Employee) Phoenix, AZ

    ProsCompany cares about employees. Access to executives without having to feel afraid. Company listens to employees and will make changes based on employee feedback.

    ConsLack of opportunity in certain geographic areas.

    Advice to Senior ManagementKeep up the good work by putting employees first. People powered, profit driven!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Wireless Vision Human Resources Manager responded to this review

    May 15, 2014

    Thank you for sharing your great feedback and experience at Wireless Vision! We do have limitations for advancement based on geographic areas and ability to not relocate. However, we can always ... More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Retail Sales Associate

    Retail Sales Associate (Current Employee) Saint Louis, MO

    ProsPaychecks are always on time

    ConsHorrible choices in Leadership- VP level down to Retail Store Manager (Best Buy Recruits Only). Promote from within, stop hiring from Best Buy.

    Advice to Senior ManagementSaber, get control of you senior management. I love your vision, but these choices in senior leadership in the past year have been terrible! You are losing excellent people to other companies! St. Louis is going to hit rock bottom and the Market will implode. We are so divided and it is starting at the Director level.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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