Wizards of the Coast

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Wizards of the Coast Reviews

Updated Jul 18, 2014

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2.9 48 reviews

66% Approve of the CEO

Wizards of the Coast President and CEO Greg Leeds

Greg Leeds

(29 ratings)

44% of employees recommend this company to a friend
48 Employee Reviews
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    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    Wizards is an awesome and fun place to work if you love games.

    Anonymous Employee (Current Employee)

    ProsMy time at Wizards has been full of interacting with smart, interesting people who are passionate about the games we make and the audiences we serve. I could not ask for a better environment as someone who is passionate about Magic.

    ConsWizards is still in the early stages of its digital growth, and it has frequent growing pains in this regard. But the fundamental vision is strong, and I'm optimistic about the improvements taking place now and in the future.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Excellent Product - Poor Management

    Anonymous Employee (Former Employee)

    ProsThere are some wonderfully creative and funny people working there. Employees participate in events, are passionate about the game and the art, and want to see it be successful. If you want to step out of your technical box and learn more, the teams are so short handed, you can learn a lot. You will make friends that you carry with you long after the gig is over and in many ways some of the departments resemble huge dysfunctional families who genuinely care about one another.

    ConsWages are some of the worst in the industry. What this means in real life is that often the first, second, and third choices for Director or upper level management positions walk away from the job. The individual hired often works for 35-40% below the Seattle market, has little actual experience in the gaming industry or in any complex IT environment, and often lacks the management or personnel skills needed to address the most egregious issues. Couple that with an H/R department unwilling to address even the most basic issues and you have a powder keg of simmering resentment, anger, politics, and back stabbing. Adding fuel to the fire, Hasbro owns Wizards and has decided to play in the sandbox. This is a company that is hemorrhaging cash, let go of 10% of its workforce and wouldn't know software development if it stood in front of them. Their attempts to run a gaming company like a manufacturing company would be funny if they weren't so painful.

    Advice to Senior ManagementManagement knows what the issue is. It's even reflected in these reviews on Glass Door. It's not hard to correlate the dates these reviews took a significant downturn to the changes in upper management, involvement from Hasbro, lack of direction, and poor hiring decisions at the upper management level. Greg Leeds has a reputation for listening to feedback. Now would be a good time to start living up to that reputation.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Wizards of the Coast needs some Magic.

    Anonymous Employee (Current Employee)

    ProsGood, knowledgeable technical department. Nice bonus if the company does well.

    ConsToo many chiefs, not enough Indians.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    Lots of great people at this company

    Anonymous Employee (Current Employee)

    ProsA company filled with smart, creative, passionate people. Supportive of work-life balance, several fun employee appreciation events every year. Individual contributors are valued, at least in my department.

    ConsSome senior management are difficult to work for and some key teams are understaffed and under-resourced.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Disapproves of CEO

    5 people found this helpful  

    Sinking Ship

    Anonymous Employee (Current Employee)

    ProsHalf day Fridays, week off between Christmas and New Year's, 6% match for 401k and annual 401k gift of 3%, and three weeks paid vacation.

    ConsEmployee morale is low. People are quitting faster than new employees can be hired. Salaries are well under market rates and an annual "raise" is lower than an indexed COLA. Bad management that's totally out of touch with what's going on in the trenches.

    Tends to retain lazy employees who get comfortable, probably because hard work is not rewarded. Low raises are explained away by saying that you get paid less but have greater "work-life balance." However, 50+ hours per week is considered normal and managers openly criticize those who work more like 40 hours per week.

    Advice to Senior ManagementGood luck turning this around, the whole place feels like a sinking ship.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Punishes those who work hard and try to do what is right for the future.

    Anonymous Employee (Current Employee)

    ProsYou don't have to be good at your job to get a promotion. If you like Magic you can play it all day.

    ConsThe hard working people at Wizards, which is more of the minority than majority, will be overworked and underappreciated. While those who are underperforming but suck up get all the rewards and promotions. Advancement opportunities are poor. HR will be the first to throw you under the bus and encourage management to underpay employees. There is no checks and balance so if you can be the loudest meanest person, you win, regardless if it's a good idea or not. The company rewards bad behavior and bullies by expecting others to adapt and adjust to deal with the person instead of correcting the inappropriate behavior. The PMO is terrible and highly ineffective and only points blame at others. They can't hold on to the talent that made Wizards what it used to be.

    Advice to Senior ManagementStop letting politics and information filtering run your company. Clear out the dead weight, encourage and support those people who do what's right by the company and are fully transparent to upper management.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    Clicky, Passive aggressive people.

    Anonymous Employee (Former Employee)

    ProsGreat product and great president who cares about the customers.

    ConsIf you've been at Wizards for a long time, your in the click (they call it Wizards culture). You need to be careful as you don't know who's BFF's with who and you can quickly find yourself a target that will be ostracized, but passive aggressively (of course). They'll all act nicely/politely in front of you, but watch out! LOW PAY!

    Advice to Senior ManagementClean out your HR department as they are part of problem, they are the most unprofessional group I've ever encountered. Pay your people what the area is paying, being a fan of the game only goes so far. It seems you promote people based on how long they've been their (the click), not on their abilities.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Brains wanted, but not really welcomed

    Project Manager (Former Employee)

    ProsEverything on the game R&D side seems great. They produce a great product and have a loyal consumer base.

    ConsIf you're with the company in any other capacity aside from active R&D on a product line, expect to be overworked and underpaid. Despite the best efforts and token gestures of senior management, the company is still very top-down, and middle to upper-middle management tends to be extremely cut throat. Questioning a supervisor in any capacity isn't welcomed, regardless of whether you end up being correct and you'll likely be more penalized for not being 'in line' than your supervisor will be for being wrong. Marketing/branding/sales have an absurdly disproportionate amount of sway in matters not directly related to their department, to the detriment of everyone involved.

    Advice to Senior ManagementGreg Leeds, the CEO, seems to genuinely care and want to hear from the people in the trenches, but he's surrounded by severely incompetent middle management that don't accurately relay (or honestly, even understand) the problems with the company.

    Sadly, as awesome as it is to be a gamer working for a game company, that is also Wizards of the Coast's biggest failure. The company is absolutely FULL of people in important positions that have no business doing the jobs they are expected to do. There are dozens of people who have no qualifications in marketing, customer support, game development, or management that are making key decisions. Management needs to start making people responsible for their own failures rather than constantly passing the blame down.

    Short version: cut the yes men and start hiring based on qualifications rather than tenure.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Looking for a fun, competitive, company with knowledgeable leadership? THEN STAY AWAY.

    IT Operations (Former Employee) Renton, WA

    ProsFree Magic cards and Dungeons and Dragons material.

    ConsThe entire HR department is a fraud. They play favorites and aren't at all interested in the success of the company. They have all promoted themselves to manager of something or other, but refuse to even approve salary leveling for the employees. Don't believe me? Talk to ANY current or former employee that worked under this new HR regime.

    Advice to Senior ManagementFire HR. I can't stress that enough.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    4 people found this helpful  

    Dismal to the nth degree

    Anonymous Employee (Current Employee) Renton, WA

    ProsSome people in the technology trenches are good, altruistic, and intelligent.
    There is some real collaboration in technology sometimes with great solutions.
    Robo rally is fun.
    Great stepping stone for fresh faces out of college with no real skills but breathing. Still makes you more qualified to do a job there than half of the people.

    ConsThe four 9s and half day friday is great in theory, but you usually end up working the 5 9's or more sometimes.
    No work/life balance. Depts will get rid of head count and not replace others to fill the void, meaning you get to do more work. Yay!
    People are more concerned about blame storming and politics, rather than doing what is right for the company or the consumer.
    Business makes technical decisions without consulting technology, then blame them for when it goes wrong. However, technology processes [Waterfall] are out of date.
    It feels like middle school sometimes.
    Not sure what value the project managers bring to the table. There's like zero output that brings success to projects.
    People who do less work but more talk usually get promoted. That's because there's no accountability or task monitoring. If you're a PM who does nothing, this is a job for you!
    Be prepared to work long hours with little pay, so get that experience while you can!

    Advice to Senior ManagementHire experts/ find talent and pay them for what's it worth. There's too many good tech jobs out there now. You lose too many good people.
    Depts need better communication and stop blaming each other. If a person starts playing the blame storming game just to cover themselves, it means they are a cancer to teams, leading to low morale and production.
    Treat your employees right. Especially with compensation.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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