Wolters Kluwer

  www.wolterskluwer.com
  www.wolterskluwer.com
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Wolters Kluwer Reviews

Updated September 19, 2014
Updated September 19, 2014
544 Reviews
2.8
544 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wolters Kluwer Chairman, Executive Board and CEO Nancy McKinstry
Nancy McKinstry
139 Ratings

Review Highlights

Pros
  • I really can't conjure up anything positive other than work life balance (in 45 reviews)

  • Very flexible work schedule, ability to work from home (in 31 reviews)


Cons
  • Upper management have little real understanding of the end user/consumer/market (in 27 reviews)

  • Intense pressure from senior management to meet aggressive goals (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Global company that feels like a much smaller company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wolters Kluwer full-time for more than 3 years

    Pros

    Good portfolio companies with great products across numerous vertical markets...many good ops for talented people. Usually a good work / life balance.

    Cons

    Slow to move culture. Focus on centralization of services (shared service model) has not always been smooth and has been a major focus of company instead of externally on customer.

    Advice to ManagementAdvice

    Not enough development optys for mid-level employees. Need to focus more resources externally on market to keep pace with customer needs.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Don't take a sales job here unless you are desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Director  in  Phoenix, AZ
    Former Employee - Regional Sales Director in Phoenix, AZ

    I worked at Wolters Kluwer full-time for more than 5 years

    Pros

    Generous vacation time. Health benefits are pretty good.

    Cons

    Poor training, poor management, no product R&D

    Advice to ManagementAdvice

    Need to re-evaluate go to market strategy of products.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Deteriorating Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Madison, WI
    Current Employee - Anonymous Employee in Madison, WI

    I have been working at Wolters Kluwer

    Pros

    Compensation is decent. Work-from-home is offered (to some) as well as a flexible schedule. Work is interesting and fast paced. Office space is nice. The company hires good people.

    Cons

    Very poor management, especially at the middle management level. Constant policy changes without much notice or explanation. Work policies applied subjectively and inconsistently. Pressure to succeed and meet metrics at the expense of implementing a good product. Culture shifting to one of extreme competition that eroded trust and cooperation among employees. Management did not do a good job listening to the employees working on the front lines. A lot of "silo" mentality; sales, operations, and development were not put in a good position to work collaboratively.

    Advice to ManagementAdvice

    Address problems with middle management. Good people are leaving the company due to issues at the middle management level.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    No light at the end of the tunnel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support  in  Minneapolis, MN
    Current Employee - Customer Support in Minneapolis, MN

    I have been working at Wolters Kluwer full-time for more than 8 years

    Pros

    ProVation does many things well, Making software is not one of them. Customer support is solid. Medical content is thorough. Software design and execution is minimally functional.

    Cons

    Huge disconnect between the various groups and departments. I might as well be speaking Chinese. Dont you dare say anything negative - you have to be a YES man around here.

    Advice to ManagementAdvice

    This business unit is way overdue for a major restructuring. Shake some dead weight off. Or just sell it off to a large EMR who could better utilize the medical content.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Graduate Level Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Wolters Kluwer as an intern

    Pros

    Direct access to leaders, regular feedback, work autonomy, treated with respect of a full-time employee, if necessary - ability to work from home.

    Cons

    Office culture is very formal depending on team, silo style work environment.

    Advice to ManagementAdvice

    Build a network across interns of all levels.

    Recommends
    No opinion of CEO
  7. 1 person found this helpful  

    Run away as fast as you can!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Analyst  in  Westborough, MA
    Former Employee - Contract Analyst in Westborough, MA

    I worked at Wolters Kluwer full-time for more than a year

    Pros

    Salary, PTO and that's about it!

    Cons

    Upper management is made up of men and one woman who feel that women should be payed less than men, women are not as smart as men and basically you are working in a hostile environment unless you are a man!

    Advice to ManagementAdvice

    This is no longer 1970's where men felt that women were inferior and did not deserve to be treated like human beings! This company has lost a lot of hard working people in general because they do not know the meaning of positive reinforcement in the workplace. The environment is hostile due to a manager who is not only unprofessional but also very moody!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Change coming too slowly too late

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Excellence  in  Wichita, KS
    Current Employee - Service Excellence in Wichita, KS

    I have been working at Wolters Kluwer full-time for more than 8 years

    Pros

    Lots of vacation (20 days) if you are a permanent employee
    Depending on the department you're in, you may be able to work flexible hours

    Cons

    Poor leadership at all levels (although the executive team is finally clearing out some deadwood at the VP level)
    Compensation continues to trail behind industry

    Advice to ManagementAdvice

    The next time you want to radically change the labor strategy, talk to your employees. The abrupt way that the outsourced developers were let go allowed for very little knowledge transfer. As you have now discovered, these people are more difficult to replace than you had anticipated. Development for some products has been at a standstill for 7 months now.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Heading in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales  in  Dallas, TX
    Current Employee - Inside Sales in Dallas, TX

    I have been working at Wolters Kluwer full-time for more than a year

    Pros

    New vision has been implemented and all groups are coming together. Products are evolving and on the tax side are leading in the industry. The Dallas office environment is very positive with a great group of people. Executive leaders care about the people in the organization and providing the tools necessary to succeed.

    Cons

    Change is hard. Some people struggle with changing from past practices to give the new a chance.

    Advice to ManagementAdvice

    Keep up he good fight. Momentum is building.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Terrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Riverwoods, IL
    Former Employee - Anonymous Employee in Riverwoods, IL

    I worked at Wolters Kluwer as a contractor

    Pros

    If you are a contractor, then I guess work-life balance. Once you hit the 40 hours a week, you are done. Management will be too cheap to ask you to work overtime.

    Cons

    Extremely unorganized and horrible communication between teams and departments. There is an obvious divide between older employees and younger employees. All the younger employees are open with each other about how bad it is to work there, and are seeking new opportunities. They also have the highest ratio of contractors to full time employees I've ever seen. Top management doesn't care about anything but money.

    Doesn't Recommend
    Negative Outlook
  11. 2 people found this helpful  

    Frustration due to lack of leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wolters Kluwer full-time for more than 10 years

    Pros

    Salary was decent although the benefits have been steadily getting worse over the last few years. Management never seems to figure out what they want, so employees get a flavor-of-the-week approach to problem solving. Benefit from a niche market with little competition. Dedicated employees that understand the voice of the customer.

    Cons

    Obsession with profits with little attention to working conditions. Poor prospects for growth and very little training provided. Most management seems to be hired from outside Wolters Kluwer

    Advice to ManagementAdvice

    If you take care of your employees, your employees will take care of the customer. Listen to veterans that know the customer and profits will take care of themselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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