Wolters Kluwer Reviews

Updated August 27, 2015
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699 Employee Reviews

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  1. Helpful (5)

    Disfunctional company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Writer-Analyst in Riverwoods, IL
    Former Employee - Writer-Analyst in Riverwoods, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wolters Kluwer full-time (More than 10 years)

    Pros

    On the pro side the benefits were very good, good health ins, number of vacation days, etc. However, compensation is low and some benefits are overly dependent on the whims of your particular manager (some were against working from home, some encourage it - company policy kept changing or was nonexistent). The people I worked with were generally nice and there was little pressure to work additional hours.

    Cons

    Generally a very disfunctional management and organizational structure. Lots of new waves of VPs with little or no background with relevant industry experience. Most changes in management seem more about office politics rather than performance. Most managers seem fixated on perceptions of themselves rather then doing a good job (for example, lots of pressure to praise bad ideas because of who made suggestion). Low performers commonly get promoted. Organizationally, simple changes to the company's research platform cannot be made because it is used by different divisions of the company - so agreement for changes is required at an extremely high level in the organization. On the technology side, the company is extremely cheap - refuses to upgrade, cheap hardware for workers, bad outsourced tech support options.

    Advice to Management

    It's probably too late to right such a big organization - just abandon the ship before it sinks.


  2. Helpful (3)

    Seen Alot...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Irving, TX
    Current Employee - Inside Sales Representative in Irving, TX
    Recommends
    Positive Outlook

    I have been working at Wolters Kluwer full-time (Less than a year)

    Pros

    I have worked in many companies, with many business, in many areas and Wolters Kluwer by far tries to always do right by their employees. They truly grasp the concept "happy employees = happy customers". They are always innovating, rewarding and encouraging their employees work life experience. I am proud to work for this company, I truly am.

    Cons

    As with any larger company it can be hard for change to happen quickly. Sometimes as well one might feel like a number more than a name but with all that said Wolters Kluwer does everything they can to combat this.


  3. Helpful (1)

    Customer Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Specialist in Chicago, IL
    Former Employee - Customer Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Large company, good benefits great location

    Cons

    Takes time to move up the ladder

    Advice to Management

    Provide equal oppurtunity


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  5. Helpful (1)

    Whipping the horse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wolters Kluwer (More than 10 years)

    Pros

    Smart people working there with big hearts Casual culture

    Cons

    Company in flux due to mergers

    Advice to Management

    Good luck


  6. Helpful (2)

    Smartest group of people I ever worked with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer
    Former Employee - Software Developer
    Recommends
    Positive Outlook

    I worked at Wolters Kluwer full-time (More than 3 years)

    Pros

    Great benefits, smart coworkers, good technolgies, good work/life balance

    Cons

    Your typical churn when it comes to reorgs and changes in management.


  7. Wolters Kluwer (TAA softwared division sales)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service Representative Software of CCH Wolters Kluwer in Austin, TX
    Former Employee - Financial Service Representative Software of CCH Wolters Kluwer in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wolters Kluwer full-time (More than 3 years)

    Pros

    There's no perfect answer if this is a good place to be in sales. It depends on where you are in your career. This is a good stepping stone to a true enterprise sales gig. If you are currently selling payroll (where most candidates are being hired), telecom, copiers, etc., this will be a step up. The CCH Wolters Kluwer has very good Solution Architects to help you close deals. Benefits are good. If you have a major airport, or major sports teams in your patch, then you have money in your territory. More money means CPAs need high quality tools. If you have a rural patch, then your account base will be pinching pennies. Even though the company tries to make the territories even, it is an impossible task.

    Cons

    If you are new to the business, it is a very good chance your DSM doesn't know the business either. Good luck and hope the Solution Architects can coach you up. The commission structure has very limited upside. Again, if you are coming from payroll, or other similar comp plans then this is still an uptick for you. Understand the quotas are 400-500k per year. How much do you expect the company can pay you?

    Advice to Management

    Have the DSMs cover the open territories. It will force them to have some knowledge of what the reps do day to day. Take good care of the Solution Architects, they are the only ones training & mentoring your reps.


  8. Wolters Kluwer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Freedom to make decisions and try new things. Support of product management but not of the executive team.

    Cons

    Lack of product direction,very revenue focused not meeting an industry need. Clients deserve better care.

    Advice to Management

    Passion for market needs just not revenue.


  9. Helpful (5)

    Keep moving, don't stop here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wolters Kluwer full-time (More than 5 years)

    Pros

    I had some good colleagues at the manager level and below, who worked hard despite the many obstacles to success.

    Cons

    Profound disconnect between upper management and line staff, no advancement opportunity (outsiders are always preferred for openings), relatively expensive benefits, terrible (largely outsourced) IT infrastructure, frequent layoffs, over-reliance on contract staff to do critical work.

    Advice to Management

    Develop internal talent and stop hiring ex-consultants whose main talent is Powerpoint.


  10. Helpful (4)

    If it Can Be Outsourced, They Will Do it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Wolters Kluwer full-time

    Pros

    The benefits are outstanding and while the 401K match is extremely low the investment options are really good. You are given a hefty bank of PTO days. Within departments there is a team atmosphere that is uplifting. Telecommuting is (at least it was) available depending on your position.

    Cons

    The global corporate mantra of "outsource and offshore" has created a culture of fear that has the remaining geographically local employees wondering who's next to get eliminated.

    Advice to Management

    Stop playing a shell game for the shareholders. When you reduce FTE head count and replace their function with a substantial increase in cost by outsourcing, it's somewhat of an accounting charade. You're saying hey, look how much we're saving on head count while the other bucket gets absorbed into mystery buckets. If you are going to continue to have physical offices in the U.S. then you should probably invest in your American employees.


  11. Helpful (4)

    Inside Sales Rep

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Wolters Kluwer (More than a year)

    Pros

    Very nice people. I could see where this could be a good job for a college grad trying to break into software sales.

    Cons

    Throw up against the wall and see what sticks mentality. Not very organized. Trying to grow without a solid business plan or product offerings to the SMB business. The pay structure is not what is advertised. It is a very seasonal job and do not except to make commissions 4-5 months a year. It is a revolving door for employees. Poor customer service. If a colleague can't help you with a question, management sure can't. Only place I have worked where direct line management has no product knowledge. Only one technical resource local.

    Advice to Management

    Better training and structured comp plan that is close to industry standards.



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