Woodforest Financial Reviews
Updated Dec 11, 2011 – Reviews are posted anonymously by employees.
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Company Rating Based on 52 ratings Employees say it's "OK" |
CEO Rating
Based on 17 ratings
Chairman and CEO; CEO, Woodforest National Bank |
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Pros
You have health coverage in 30 days. Decent hourly pay. There is vacation and sick time. I like my co-workers. Variety of work, you can work teller and be a personal banker. This job offers many responsibilities which looks good on a resume.
Cons
Rotating schedule. Working holidays for comp not time and a half. Buying seven different colored shirts for each day of the week for $160.
Advice to Senior Management
Listen to your employees more. Ask employees what they want from this job to assess where promotions should be given.
Pros
its not a traditional bank setting and i loved the fact u wear uniforms
Cons
Only closed on christmas day...work hoilday and weekends
Advice to Senior Management
u will have the opportunity for growth if u work hard
Pros
Wonderful co workers; very supportive and helpful, constant incentive pushes from management when there is only so much you can do with how much traffic you get
Cons
Management that is inappropriate, Hard to do with the hours and holiday work. Preferential treatment to some over fairness to the whole staff.
Pros
Nice people, good training and a lot of responsibilities, great community giving. Management and employees are very helpful and fun
Cons
Lack of opportunities for advancement, lack of formal training - everything is done online, changing schedule every week, extended working hours
Pros
Great place for beginners to banking. No problem getting vacation or time off when needed. Enough hours to work provided.
Cons
Require tellers to solicit bank products to businesses without paying fuel costs (fuel isn't cheap), difficult to move to a new position, understaffed for about 3 months, little help from management but much criticism when teller workload escalates, teller supervisor seldom sets foot behind teller line and is not competent behind teller line, one teller does the amount of work as a teller supervisor but does not receive position or pay. Tellers are asked to perform duties without training or prior knowledge and yet treated as if they should have known already. Unrealistic account goals.
Advice to Senior Management
Too many issue go unnoticed. Change goals based on branch location and traffic, compensate employees for fuel spent for soliciting bank services.
Pros
Benefits start after 30 days, Competitive Pay,
Cons
Open 364 days a year, odd working hours, horrible politics and backstabbing by employees (due in part to the lack of management skills), have to buy your own uniform shirts (different shirt for different days - they are not cheap!), no bonuses, have to harrass Walmart customers to open an account, not to mention the questionable practices of gouging with the overlimit fees and lack of tact by management with employees and customers.
Advice to Senior Management
Make sure the Branch Manager knows what he/she is supposed to be doing.
Pros
Flexible schedule and a pretty decent 401k matching and return are about the only positives. Also very good opportunity if you are new to banking as it is fairly easy to get into management.
Cons
As a branch manager, you are the only person in your location who is salaried. This means that when people call in, you are the one who is expected to cover the shift. With a staff of 4 employees, this is quite demoralizing.
Since upper management views this as a "sales and service" job, the pressure to perform is constant and with little reward. You do receive a monthly incentive plan, but it is expected that you hit it. They count it as part of your salary during negotiations even though it's becoming increasingly difficult to reach 100% of your "bonus". They have had a significant force reduction over the past 15 months due to paranoid fears of government penalties for suspect business practices. They like to brag about their "100 million dollar warchest" they have to be able to fight the OCC, yet won't dole out any more money for a few extra staff.
Alos, upper management wants you to "develop an ownership mentality" yet they won't stop micro-managing long enough for you to develop 2 thoughts about how you'd run your business.
Advice to Senior Management
Stop penny pinching. I can understand the fears of 15 months ago when you weren't sure what your OCC fine was going to be. Now that that is behind you, spend a little bit of money and really step up for the managers and staff that stuck with you through the hard times.
Pros
Pay is not bad - good experience to move onto another REAL bank
Cons
Any business open on holidays is ridiculous. Family is not a priority for these people.
Advice to Senior Management
Start closing on major bank holidays
Pros
very good people working there. no corporate pressuare at this place.
Cons
The pay is not the highest compared to other banks but it's ok.
Advice to Senior Management
Keep doing the good job you always do.
Pros
awesome medical/dental/vision coverage. you get free banking services and they offer matching 401k. compensation is more than what most bankers/tellers receive in my area.
Cons
when you start day 1 you are required to buy 7 uniform shirts. you work most weekends and have a lack of a personal life. there is a lack of advancement opportunities if you are in the in-store retail branch level or anywhere outside of the corporate office in Texas. your experience depends on your branch and regional management team.
