Woodforest National Bank Reviews

Updated April 15, 2015
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3.0
166 Reviews
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Recommend to a friend
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Robert Marling
46 Ratings

Pros
  • Good benefits if it's just you being insured, Medical Leave if needed, 401K with matching from employer (in 8 reviews)

  • Good basic experience in banking operations (in 4 reviews)

Cons
  • Work-Life Balance since the bank is open 7 days a week (in 6 reviews)

  • The bank is open 7 days a week with extended hours up to 8PM (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. NOT FOR EVERYONE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instore Retail Banker in Indianapolis, IN
    Current Employee - Instore Retail Banker in Indianapolis, IN

    I have been working at Woodforest National Bank

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family oriented ,okay pay ,benefits 3 weeks after 5 years and 2 weeks after 1, you have 6% 401k and can usually get one weekend day off and one weekday off. I hear that if your a student its a good part time job. You really do help customers build there life back after after bankruptcy and divorce.They can have an account when no other bank will help them.For the people that deserve a second chance its a nice feeling to help them. Easy training and lots of tutorials on hand for help when no one is available. Very difficult to be fired meaning job security.

    Cons

    MARKETING for accounts.EVERYDAY ,Wood forest doesn't advertise or have commercials so you have to be the face of the company. You have to look at Walmart everyday and the shoppers.you have to share desks and computers,you do not get your own teller or desk this changes daily.Dual control everything no matter what.No raises,haven't had a raise in 2 years. You work at least one weekend day every week and sat is until 4 30 and sun is 11 30. during the week its 9 hours no breaks unless you go to bathroom. You will here more when you do bad then when you do good.Its never enough if you open 50 accounts in a month next month you open 65 and etc.. You have training called Wood forest University ,you are always doing in branch classes right now I have 18 due by August.

    Advice to Management

    None,really they never change and its the same in every bank..numbers,goals….WE GET IT! You have to push,push! iTS Just a job people.

  2. Retail banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Woodforest National Bank full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good place to get experience

    Cons

    Hours, pay, high turnover rate

  3. retail banker

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Woodforest National Bank

    Pros

    Good start to a career.

    Cons

    Not taken serious at times.

    Advice to Management

    Continue to build up your staff

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. csr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller
    Former Employee - Bank Teller

    I worked at Woodforest National Bank

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    salary was okay for the work

    Cons

    hours, last hired worked every weekend including sundays

    Advice to Management

    they are puppets

  6. Retail Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instore Retail Banker
    Current Employee - Instore Retail Banker

    I have been working at Woodforest National Bank full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay, good benefits, good profit sharing.

    Cons

    Late hours, too high of quotas, not very good management.

    Advice to Management

    Be nicer to your staff and more appreciative.

  7. Helpful (1)

    The environment could have been more supportive, friendly, and professional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instore Retail Banker
    Former Employee - Instore Retail Banker

    I worked at Woodforest National Bank full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The work hours are good if you like working the daytime shift and desire flexibility. A uniform shirt is provided for each day of the week so you don't have to worry about what to wear. Get lots of cross training to increase your skills value.

    Cons

    The atmosphere if working inside a Walmart Store is busy with people but not for business. Business is very up and down. Many days are very slow for new business and can make for even longer days. The majority of customers are there for Walmart and are seldom open to discussion of opening a bank account. Only the managers make incentive if exceed account goals.

    Advice to Management

    Be more proactive in realizing who your strongest workers are so that they can lead or advance. Also there should be better incentives for going above and beyond for the customer.

  8. It's ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Banker II in North Houston, TX
    Current Employee - Retail Banker II in North Houston, TX

    I have been working at Woodforest National Bank full-time (less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    RBI which is your bonus, work with a small group of people that you get to know pretty. The Insurance is pretty good.

    Cons

    Open late hour and holidays.

  9. Overall positive experience, but with unfortunately many hiccups along the road.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President in North Charleston, SC
    Former Employee - Assistant Vice President in North Charleston, SC

    I worked at Woodforest National Bank full-time (more than 10 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Woodforest provided me the experience I needed to flourish with in my professional career. I climbed the ladder of hierarchy to the corporate level. I made many wonderful friends amongst my colleagues.

    Cons

    With so many changes in the financial industry, and the bank's ongoing struggle to pass their OCC exam, corporate seemed to be in constant shambles. Management was forced to make changes within the business, but the leaders within the organization did not provide adequate resources for most branches to succeed. It was clear that corporate, themselves, had no idea how to get through the struggles. It caused for an unstable working environment. My suggestion would be to formulate a solid plan for success that is proven… Roll the information out to management with training, and ongoing support and encouragement from regional management. Unfortunately, things were constantly thrown in branch management's lap with high expectations to uphold (with the threat of losing their jobs) but with little to no support to make necessary changes truly successful. Many managers get by with "fluff" while regional managers looked the other direction. There seemed to be a lot of dishonest gain on all levels. Rumors of upper management taking subordinates to strip clubs after corporate meetings, scandal with in the company, and many other unmentionable occurrences. From the outside Woodforest had the wholesome "Texas made" brand. Internally, it's a different story.

    Advice to Management

    Encourage your managers! Celebrate success and lead your group versus barking orders. Become more prepared when changes come down the line. Don't have such high expectations in your management team, if you can't provide them support to adequately "make things happen". The intimidation factor is never the way to go when leading a team. Leave all the politics at home. Promote within based on skill, not who's best friends with who. As a reminder to current Woodforest employees… Sometimes the grass IS greener on the other side! Take the leap of faith like I did to better you and your family's lives.

  10. Banking 24/7

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Birmingham, AL
    Current Employee - Branch Manager in Birmingham, AL

    I have been working at Woodforest National Bank full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits, experience, incentives, and community involvement.

    Cons

    Long hours, staffing limitations, and rude customers.

    Advice to Management

    Allow for more flexibility when it comes to staffing limitations.

  11. Unprofessional!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Banker in College Park, GA
    Former Employee - Retail Banker in College Park, GA

    I worked at Woodforest National Bank full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The starting pay is higher than most banks.

    Cons

    EXTREMELY unprofessional, management is horrible and so was HR. Training is not structured and there turnover rate is high.

    Advice to Management

    None

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