Woodforest National Bank Reviews

Updated March 23, 2015
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3.0
152 Reviews
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Robert Marling
41 Ratings

Pros
  • Good benefits if it's just you being insured, Medical Leave if needed, 401K with matching from employer (in 8 reviews)

  • Good basic experience in banking operations (in 4 reviews)

Cons
  • Work-Life Balance since the bank is open 7 days a week (in 6 reviews)

  • The bank is open 7 days a week with extended hours up to 8PM (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. n/a

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Processor in The Woodlands, TX
    Current Employee - Loan Processor in The Woodlands, TX

    I have been working at Woodforest National Bank

    Pros

    training best job to work at

    Cons

    benefits are great love them

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great place for beginners, very laid back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Banker II
    Current Employee - Retail Banker II

    I have been working at Woodforest National Bank

    Pros

    Not a difficult job if you learn fast and can handle doing an uncapped amount of work (teller, opening accounts, disputes, other customer services)

    Cons

    7 days a week is great for the customer, but it feels like I have no life outside of work

    Recommends
    Positive Outlook
    No opinion of CEO
  3. Great company full of amazing peoe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Banker
    Current Employee - Retail Banker

    I have been working at Woodforest National Bank

    Pros

    Great part time hours and pay

    Cons

    High traffic bank. Easy to handle with proper time management

    Advice to ManagementAdvice

    Part time benefits

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Fun job but comes with a price to pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Woodforest National Bank

    Pros

    Fun environment, decent pay, great benefit

    Cons

    Rude customers, instore branches are super busy, takes a long time to advance

    Recommends
    Positive Outlook
  6. Needing more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Banker in Salisbury, MD
    Former Employee - Retail Banker in Salisbury, MD

    I worked at Woodforest National Bank

    Pros

    They hire great people to work in their branches.

    Cons

    No room for growth, upper management "plays office"

    Advice to ManagementAdvice

    Reward internal hires.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Woodforest National Bank

    Pros

    Degree is not required to move into management. Good for part timers and students due to being open 7 days a week.

    Cons

    No home work balance. Expectations are to stay open all night if behind pace to make goal. They act like they care about your family life, but the only thing they care about is your hitting your goals.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. Great environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Woodforest National Bank

    Pros

    Great opportunities to move up. Not as tough as other banks. Flexible scheduling. Community feel with customers. Company core values

    Cons

    Salary is very low compared to competitors. Family benefits are too expensive. Later hours than traditional banks.

    Advice to ManagementAdvice

    Make pay competitive for similar titles at other banks. Make family benefits cheaper. Eliminate Sunday hours it's really not worth working on a Sunday

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful

    Retail banker inside Walmart.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instore Retail Banker in Sterling, VA
    Former Employee - Instore Retail Banker in Sterling, VA

    I worked at Woodforest National Bank full-time (less than a year)

    Pros

    Easy to get the job in this company as the company has high employee turnaround. Great for someone new in banking to get basic experience and move on to a company with opportunity to grow. Salary is ok for someone who just start their career. Schedule is pretty flexible. Benefits were great at the beginning but later they got twice expensive.

    Cons

    Don't wait for a raise. Was promised to get raise after 6 month of work. Branch met & exceeded the goals every month. However manager never gave a raise, even though he was the one who get incentives every month IF branch meet the goal. All employees pitch in but only management gets paid.
    High expectations & high goals, impossible to meet unless you cheat (close & reopen the same accts for the same group of customers) which does not help the bank to grow but only show to higher management that unreal goals can be met so someone get their incentives. That makes customers feel unconfident about the place they keep their money in and the people who work there.
    Regional manager never came to greet new employees.

    Advice to ManagementAdvice

    Reconsider goals for branches, they are just nonsense.
    For higher management - be more involved in branch activities and be more personal to employees as that motivate us to work hard and feel recognized & somehow important.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Woodforest National Bank is not a company where you would retire from.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Woodforest National Bank

    Pros

    Great Co-workers
    Relationships with customers
    Compensation
    Incentives
    Short commute

    Cons

    Work life balance
    Benefits
    Poor Leadership / No Guidance
    Management favors certain employees
    Unrealistic goals / account growth

    Advice to ManagementAdvice

    Pay more attention to your employees, showing appreciation that you care how hard they are working for you and the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Very poor training, definitely a teach yourself job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Banker in Houston, TX
    Current Employee - Retail Banker in Houston, TX

    I have been working at Woodforest National Bank

    Pros

    Great work environment, good benefits.

    Cons

    Poor training and a very "need to know someone within the company to advance" kind of place.

    Advice to ManagementAdvice

    Actually put the time and effort in to make sure your employees are trained properly. Hire competent employees not just people with a Bachelors...

    Recommends
    Neutral Outlook
    No opinion of CEO

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